Account Manager - Just Cavalli, Viktor&Rolf
- Greater New York City Area
Lucinda Hark's Overview
- Account Manager - Wholesale - Just Cavalli, Viktor&Rolf at StaffUSA
- Cash Manager at Aritzia
- Freelance Writer at Heartless Hark
- Salon Coordinator at Frederic Fekkai
- Manager at Crunch LLC
- Office Manager at Langton Cherubino Group, LLC
Lucinda Hark's Summary
High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Customer-oriented and social media-savvy, can communicate in French. Sense of humor included.
Lucinda Hark's Experience
Privately Held; 1001-5000 employees; Retail industry
August 2011 – Present (3 years 2 months) soho
Trained all cashiers to deliver outstanding customer service.
Increased cashier data capture rate performance by 10%.
Restructured procedures for client services to increase productivity and customer satisfaction.
Offered exceptional customer service to differentiate and promote the company brand.
October 2008 – September 2011 (3 years)
HowAboutWe.com - recounted dating stories of matches from the site
SocialWorkout.com - created form posts reviewing fitness studios and products
Element Fitness - created and edited copy for print and web
Gestalters, LLC - copy edit HR documents
Lucindahark.com - personal blog
October 2009 – August 2011 (1 year 11 months) Soho, NY
Coordinated and ran on-site events including “Fashion’s Night Out.”
Liaised with PR firm FULL PICTURE in writing and editing press releases.
Communicated with staff and clients in French.
Tracked and effectively managed client flow.
Assisted salon manager with tracking salon services and retail sales.
Oversaw launch and full staff training on new software, Virtual Salon.
Privately Held; 1001-5000 employees; Health, Wellness and Fitness industry
January 2009 – April 2010 (1 year 4 months) Lafayette Street, NY
Trained all representatives to deliver outstanding customer service.
Helped edit and rewrite employee reference manual.
Performed daily walk through to ensure all machines and facilities were working properly.
Langton Cherubino Group, LLC
July 2007 – October 2009 (2 years 4 months) Chelsea, NY
Designed and implemented quality control policy for client deliverables.
Manager of ANDREW W MELLON FOUNDATION account.
Assistant Manager of PEPSI and PFIZER accounts.
Handled all media and public relations inquiries.
Provided content for company blog.
Provided general administrative support.
Lucinda Hark's Languages
English(Native or bilingual proficiency)
French(Limited working proficiency)
Lucinda Hark's Education
Lucinda Hark's Skills & Expertise
- Adobe Creative Suite
- Press Releases
- Event Planning
- Public Relations
- Social Media Marketing
- Email Marketing
- Marketing Strategy
- New Media
- Brand Development
- SEO copywriting
- Corporate Communications
Lucinda Hark's Additional Information
Lucinda Hark's Honors and Awards
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