Luca Leone

Luca Leone

Change management and operations start up expert (Skype: lucazfrisco)

Brussels Area, Belgium

Current
  • IT Director - Global Client Services - GE Corporate at General Electric
Past
  • IM European Leader, Apps Maintenance & Support Outsourcing at GENERAL ELECTRIC
  • IM Leader, Vendors Manager and HR, Legal and Sourcing Leader at GENERAL ELECTRIC
  • Business Consultant and Advisor at INDEPENDENT CONSULTANT
  • Project Manager for the Consulting and Implementation Division at ARISTASOFT CORPORATION
  • Senior Consultant and Independent Project Manager at DELOITTE & TOUCHE MANAGEMENT CONSULTING
  • Operations Manager, System Analyst & Independent Consultant Alliances Marketing & General Business at ORACLE CORPORATION
  • Business Consultant at NIA Corporation
  • Research Analyst at Concurrent Technologies Corporation
  • System Analyst at Satiz S.P.A. (a FIAT SPA company)
  • Private at 1º Nizza Cavalry, Pinerolo, Italy
  • Real Estate Sales Representative at Revit S.P.A.
Education
  • University of Chicago - Graduate School of Business
  • California State University-Hayward - School of Business and Economics
  • Saint Mary's College of California, Moraga
  • University of California, Berkeley - Walter A. Haas School of Business
  • Holy Names College
  • University of California, Santa Barbara
Connections
294 connections
Industry
Information Technology and Services

Luca Leone’s Summary

IT Director currently with General Electric Corporate in Belgium. His responsibilities include cost out and expense targets, strategic planning, re-engineering and optimization of IT operations, deployment of global support teams across multiple lines of business, negotiation with third parties, offshore outsourcing, operations management, start up operations, staff management, third-party services integration, change management, client and vendors relations. Including roles prior to GE, his background embraces over 15 years of experience interfacing with technology-intensive customer environments, providing advice and project management for very large-scale deployment of IT support services.

Luca Leone’s Specialties:

Experienced at setting up outsourcing/off shoring contracts; can define processes, metrics, teams and relationships within organization. Large experience in change management especially at reorganizing and energizing teams that need to evolve in order to meet new business conditions and both short and long terms objectives.


Luca Leone’s Experience

  • IT Director - Global Client Services - GE Corporate

    General Electric

    (Public Company; 10,001 or more employees; GE; Financial Services industry)

    June 2008Present (2 months)

    • Responsible for management of financials, payroll and human resources IT systems at General Electric's P&Ls across Europe.

  • IM European Leader, Apps Maintenance & Support Outsourcing

    GENERAL ELECTRIC

    (Public Company; 10,001 or more employees; Oil & Energy industry)

    January 2005May 2008 (3 years 5 months)

    • Responsible for management of IT and Engineering applications support services at GE Energy France and GE Oil & Gas in Europe (UK, France and Italy) & North America and Canada for 10,000+ end users and 500+ applications
    • Reduced cost at Oil & Gas in 2004 & 2006 by €800K and €1.4M respectively, and in 2005 by €772K at GE Energy Products Europe
    • Managed global team across Europe, USA and Asia of 250+ individuals organized in a hierarchy of three levels.

  • IM Leader, Vendors Manager and HR, Legal and Sourcing Leader

    GENERAL ELECTRIC

    (Public Company; 10,001 or more employees; Oil & Energy industry)

    July 2002December 2004 (2 years 6 months)

    • In 2003, rationalized outsourcing of IT services at Oil & Gas then started and managed largest European GE outsourcing project to India
    • Built and managed relationships with IT and Engineering vendors from China, India, Italy, France and Spain in order to reduce cost while moving to offshore IT and Engineering support services
    • Managed Oil & Gas deployments of Oracle 11i HR module, SSP5, ePO, Supplier Master DB and other ad hoc IT projects to integrate stand-alone European sourcing and HR processes with GE global standard processes
    • Led and supported Lean and Six Sigma projects to reduce costs/cycle time and improve support processes across P&Ls
    • Managed a team of 4 direct reports supervising work of 150+ IT & Engineering consultants across Europe, USA and Asia

  • Business Consultant and Advisor

    INDEPENDENT CONSULTANT

    (Privately Held; Myself Only; Management Consulting industry)

    September 2001June 2002 (10 months)

    • Consultant at Vodafone. Integration and Development Group, Milan, Italy. Worked on internal Clarify CRM solution deployment
    • Advisor to President of Ventura Net S.r.l. Turin, Italy. Advised company on differentiation of eCommerce and IT services

  • Project Manager for the Consulting and Implementation Division

    ARISTASOFT CORPORATION

    (Public Company; 201-500 employees; Information Technology and Services industry)

    March 2001August 2001 (6 months)

    • Led Clarify deployment project for supplier next generation carrier-class Cable Modem Termination Systems. (Project Location: Chicago, IL)
    • Responsible for set up and configuration of Clarify Clear Support, Logistics and Contracts modules
    • Designed process integration between Clarify and Clear Quest application
    • Project lead for Internal Quality Assurance Program that became company standard for new projects

  • Senior Consultant and Independent Project Manager

    DELOITTE & TOUCHE MANAGEMENT CONSULTING

    (Partnership; 10,001 or more employees; Management Consulting industry)

    September 1999February 2001 (1 year 6 months)

    • Designed, sold & built Sales Data Warehouse for a $500M US database company. (Project Location: Lenexa, KS and Palo Alto, CA)
    • Supported implementation of Broadbase project for a $30 billion-telecom client in Bay Area. (Project Location: Santa Clara, CA)
    • Selected CRM software solution for a broadband Internet security start up. (Project Location: Palo Alto, CA)
    • Managed CRM documentation collection project at multi-service optical networking products start up. (Project Location: Santa Rosa, CA)
    • Written numerous business proposals in response to customers’ request for proposals that ultimately generated $1M in sales revenue

  • Operations Manager, System Analyst & Independent Consultant Alliances Marketing & General Business

    ORACLE CORPORATION

    (Public Company; 5001-10,000 employees; Computer Software industry)

    May 1997August 1999 (2 years 4 months)

    • Reengineered Oracle partners royalty licenses reporting process—recovered $8M of licenses revenue in 1998 & 1999
    • Developed and digitized compensation process for Global & Americas Account Managers—diminished by 50% cycle time of administration
    • Developed process for tracking Oracle Authorized Resellers for Channels Managers—diminished by 75% cycle time of updating info
    • Developed a real time on line sales lead Database for Sales VPs and Sales Force—reduced receiving of sales lead cycle time to zero
    • Managed a PC-Support program for 250+ users at HQ in Redwood Shore

  • Business Consultant

    NIA Corporation

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    January 1997April 1997 (4 months)

  • Research Analyst

    Concurrent Technologies Corporation

    (Privately Held; 201-500 employees; Research industry)

    June 1995December 1996 (1 year 7 months)

  • System Analyst

    Satiz S.P.A. (a FIAT SPA company)

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    September 1989January 1991 (1 year 5 months)

  • Private

    1º Nizza Cavalry, Pinerolo, Italy

    (Government Agency; 10,001 or more employees; Government Administration industry)

    August 1988August 1989 (1 year 1 month)

  • Real Estate Sales Representative

    Revit S.P.A.

    (Privately Held; 11-50 employees; Real Estate industry)

    July 1987July 1988 (1 year 1 month)


Luca Leone’s Education

  • University of Chicago - Graduate School of Business

    MBA, General Management, 20042004

  • California State University-Hayward - School of Business and Economics

    MA, Economics, 19951996

  • Saint Mary's College of California, Moraga

    BS, Financial Services & Economics, 19931995

  • University of California, Berkeley - Walter A. Haas School of Business

    19921995

    Attended summer sessions between 1992 and 1994 along with taking classes in the Haas Business School leveraging a Bay Area School Exchange program. Taken more than 30 units in business ranging from Entrepreneurship to Strategic Marketing.

  • Holy Names College

    19911993

    Started here my American college experience after attending an intense english training with ESL shool. I did my first two years of college at HNC before transfering to Saint Mary's College. Holy Names is a great place and I reccomend it to any foreigner starting an American education!

  • University of California, Santa Barbara

    Summer School 1991, Art & French language, 19911991

    Met a lot in interesting people and went back for a couple of Halloween and 4th of July parties... UCSB is a great place but I think it would have been impossible for me to graduate from it since there were way too many parties on Isla Vista...and, obviously, I never neglected one!


Additional Information

Luca Leone’s Interests:

Outsourcing IT and Engineering Services to India and China

Luca Leone’s Groups:

NOVA, Haas Business School

  •    Haas/Berkeley Alumni member
  •    Club ex-Oracle member
  •    Executive Suite member
  •    Chicago GSB Alumni and Student Network member

Luca Leone’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • reference requests
  • getting back in touch

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