Luca Luppichini

Current

Technical network support at Hewlett-Packard

Past

Service Desk Incident Manager at Atos Origin
2nd level HelpDesk Support at Atos Origin
Financial software developer (Self-employed)

1st and 2nd line support management in network infrastructure for medium and large companies at Mead Informatica
Military and Civil Police service at Arma dei Carabinieri

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Education

IFOA
ITC E. Fermi - Pontedera PI

Recommended

3 people have recommended Luca

Connections

51 connections

Industry

Information Technology and Services

Websites

Luca Luppichini’s Summary

Networking:
-very good knowledge on Router Cisco configuration (series 800, 1700, 3700 and 7200);
-good knowledge on Switch Cisco Catalyst (series 5500, 6500);
-good knowledge on Pix Firewall 525 Cisco configuration;
-good knowledge on Extreme Networks devices configuration (series BlackDiamond, Alpine and Summit);
-very good knowledge on routing protocols (RIP, OSPF, EIGRP);
-good knowledge on routing protocols (ISIS, BGP);
-very good knowledge on VLAN, MLS, Modular Network Design, VTP;
-good knowledge on network security;

Monitoring Tools:
-very good knowledge of Nagios configurations on Debian Linux;

Troubleshooting Tools:
-good knowledge of Wireshark, Iperf;

Operative Systems:
-installation and configuration of Debian, Gentoo Linux distribution;
-basic knowledge of Iptables, Bind, Freeradius and PostFix configuration on Debian Linux system;

Programming Languages:
-hobby experience on assembler, C, C#.NET, VB.NET;
-good knowledge of Bash Shell and Expect scripting;

Office Applications:
-basic knowledge of Microsoft Visio;
-Excellent knowledge of Microsoft Office pack and VBA;

Luca Luppichini’s Specialties:

CCNA certificated in July, 2005.
CCNP - BSCI exam passed on July 2008.
CCNP - BCMSN exam passed on April 2009.

Luca Luppichini’s Experience

Technical network support

Hewlett-Packard

(Public Company; HPQ; Information Technology and Services industry)

November 2008 — Present (1 year 2 months)

Technical network support in RMC
Service Desk Incident Manager

Atos Origin

(Public Company; 10,001 or more employees; ATO; Information Technology and Services industry)

July 2008 — November 2008 (5 months)

Service Desk Incident Manager in outsourcing service.
2nd level HelpDesk Support

Atos Origin

(Public Company; 10,001 or more employees; ATO; Information Technology and Services industry)

May 2008 — July 2008 (3 months)

2nd level HelpDesk Support in outsourcing service.
Financial software developer

Self-employed

(Self-Employed; Myself Only; Financial Services industry)

April 2006 — March 2007 (1 year )

Project and development of a financial framework in dotNet, based on MySql and the
Interactive Brokers trading platform, to archive the market data stream and the
manage of automatic trading system.
1st and 2nd line support management in network infrastructure for medium and large companies

Mead Informatica

(Partnership; 11-50 employees; Information Technology and Services industry)

March 2005 — February 2006 (1 year )

WAN, MAN and LAN Network monitoring and troubleshooting on Cisco (routers, firewalls) and Extreme Networks (switches layer 3) devices; Nagios configuration with notification by email and text, MRTG, SNMP and Netflow on Debian Linux system.
Military and Civil Police service

Arma dei Carabinieri

(Government Agency; 10,001 or more employees; Military industry)

June 1995 — October 2004 (9 years 5 months)

1st line support management in windows system from 2000 to 2004.