Technical Support Specialist at Pearson School Systems
Sacramento, California Area
Technical Support Specialist at Pearson School Systems
Sacramento, California Area
Experience in customer service through retail, and call centers. Experience in computers/IT through retail, call centers, web development, tech support positions.
Graphic design, tech support and network implementation for small businesses, purchasing decisions, web design and deployment strategies, web community management, search result placement
(Public Company; PSO; Computer Software industry)
November 2008 — Present (1 year 5 months)
(Public Company; 10,001 or more employees; PSO; Computer Software industry)
July 2008 — November 2008 (5 months)
Member of pilot program of Call Coordinator
(Privately Held; 201-500 employees; Computer Hardware industry)
September 2007 — April 2008 (8 months)
tech support agent for Mad Dog Multimedia, a CCS customer.
(Privately Held; 1-10 employees; Internet industry)
March 2007 — July 2007 (5 months)
(Public Company; 10,001 or more employees; aapl; Computer Hardware industry)
November 2005 — November 2006 (1 year 1 month)
Sales agent for Apple Computer's 1-800-MY-APPLE/Online Apple Store
Japanese, Computer Science 1999 — 2001
computers, internet, web development, photography, music