Louis Giacalone

International consultant in technology related to direct marketing, CRM & content management

Greater New York City Area

Current
  • Founder at Knowledge Access Technology, Inc.
  • CEO at Richmond Research, Inc.
Past
  • Acting VP Info Management at Monster Worldwide
  • AVP at Citibank
  • Vice President at Marine Midland Bank
Education
  • Fordham University
  • Polytechnic University
Connections
247 connections
Industry
Information Technology and Services

Louis Giacalone’s Summary

Richmond Research, Inc, has twenty five years experience consulting to growing companies in using data to gain competitive advantage - particularly in marketing & risk management technology.

Knowledge Access Technology is a niche IT solutions firm based in New York that specializes in Enterprise Content Management (ECM) solutions for business. We are a small, nimble organization with a tested ability to focus on cutting costs and to take on struggling ECM projects and manage them through to success.

We also have extensive experience in CRM, Ecommerce and everything to do with web site creation, implementation and maintenance and all the technology related to direct marketing

Louis Giacalone’s Specialties:

Content Management, Customer Relationship Management [CRM], web site development, ecommerce, Marketing, Credit Risk Management, credit card, Asia, Sales Force Automation [SFA], business to business [BtoB], business to consumer [BtoC], direct marketing, analytics, project management, product development, data mining


Louis Giacalone’s Experience

  • Founder

    Knowledge Access Technology, Inc.

    (Privately Held; 1-10 employees; Information Technology and Services industry)

    January 2004Present (4 years 7 months)

    Knowledge Access Technology is a niche IT solutions firm based in New York that specializes in Enterprise Content Management (ECM) solutions for business. We are a small, nimble organization with a tested ability to focus on cutting costs and to take on struggling ECM projects and manage them through to success.

    We thrive in the space left behind by the large firms and are quite knowledgeable in Interwoven, Vignette and other industry-leading ECM solutions. We have also custom developed content management applications for sizable organizations whose needs (or budgets) were too limited to justify the expense of full ECM deployments.

  • CEO

    Richmond Research, Inc.

    (Privately Held; 1-10 employees; Information Technology and Services industry)

    January 1982Present (26 years 7 months)

    We are technology consultants. We find technology solutions to business problems by developing strategies and plans, creating custom systems, and training and supporting users.

    In particular we consult to marketing and sales organizations in the use of CRM, SFA and other technologies to support marketing strategies.

  • Acting VP Info Management

    Monster Worldwide

    (Public Company; Information Technology and Services industry)

    September 2006April 2007 (8 months)

    Built and managed B-B direct marketing infrasturucture

  • AVP

    Citibank

    (Public Company; 5001-10,000 employees; Banking industry)

    19771981 (4 years)

    Five years at Citibank developing new products and providing critical technology to the corporate and consumer banking units

  • Vice President

    Marine Midland Bank

    (Public Company; 5001-10,000 employees; Banking industry)

    January 1981December 1981 (1 year)

    Vice President for Strategic Planning in the Operations Division


Louis Giacalone’s Education

  • Fordham University

    MBA, 19691972

  • Polytechnic University

    BSEE, 19611969


Additional Information

Louis Giacalone’s Groups:

IEEE, ACM, SalesBlogCast

  •    Pro Marketers - For Marketing Professionals member
  •    Business Intelligence Group member
  •    Marketing Executives Group member
  •    CRM member
  •    eMarketing Association Network member
  •    CRM Experts member
  •    Citi Network member
  •    Credit Card Professionals member
  •    Payment Card Industry Network member
  •    SalesBlogcast.com member
  •    B2B Online Marketing member
  •    Direct Mail Group member
  •    The Hatchery member

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