
Information Systems Assistant / Web Specialist at Belmont University
Greater Nashville Area

Information Systems Assistant / Web Specialist at Belmont University
Greater Nashville Area
Former Dell Direct Store Senior Sales Specialist with broad experience in web design and information technology.
Web Design, Teamwork, Leadership, Adaptability to changing Technology
(Educational Institution; 501-1000 employees; Higher Education industry)
April 2008 — Present (1 year 8 months)
• Coordinates and supports information technology services within the Enrollment Services division.
• Acts as liaison to the University Information Technology department and oversees IT functions within the Enrollment Services area.
• Generates reports and supports end users within Enrollment Services.
• Reports to the Dean of Enrollment Services and support the various offices within the Enrollment Services division coordinating directly with those directors.
• Part of the University Web Team, which is responsible for the upkeep of the University website and shares responsibility for the maintenance of the Enrollment Services websites (Prospective Student Sites, Student Financial Services, Office of the Registrar, Belmont Central, etc).
• Shares responsiblity for the upkeep and use of the University enrollment and retainment databases. Coordinates communication with prospective students, applicants, and current students using those databases.
(Public Company; Information Services industry)
June 2005 — January 2008 (2 years 8 months)
• Assisted customers in building computing and electronic solutions
• Assisted TN Territory Manager in attaining team sales goals
• Responsible for weekly individual sales quota
• Responsible for maintaining sales metrics
• Coached new and existing sales reps on metrics
• Performed store refreshes and retrofit
• Created and maintained Dell Direct Store Cheatsheet (used nationally)
• Participated in Dell Direct Store Sales Pulse Operations Team
• Participated in Dell Direct Store Operations Champion Program
• Participated in the Services Advocate Team
(Educational Institution; 1001-5000 employees; Higher Education industry)
May 2003 — May 2005 (2 years 1 month)
• Responsible for up to 50 employees including payroll, hiring, and
scheduling duties.
• Assisted Coordinator of Microcomputing with overall maintenance of
residential computer network and implementation of polices.
• Oversaw the daily upkeep of the university’s five residential computer
labs.
• Created and organized the university’s ResNet Help Desk for the
residence halls.
• Aided residents in computer software and hardware maintenance.
• Promoted responsible use of university internet services as well as
responsible use of computer software.
• Reorganized all policies and responsibilities for better productivity for
employees and residents.
Bachelor of Science , Biology and Geology , 1999 — 2005
-Co-Authored a paper on the observation of possible Greenland sharks in the Gulf of Mexico.
web design, information technology, information services, enrollment technology and services
Dell Direct Store Senior Sales Rep of the Quarter
Dell Direct Store National Sales Manager Certificate of Excellence (x3)
Dell Direct Store Bronze Service Award Winnder (x2)
Dell Direct Store TN Territory Sales Rep of the Month (x6)
Dell Direct Store Outstanding Teamwork Award