at Microsoft
San Francisco Bay Area
at Microsoft
San Francisco Bay Area
5 years Quality Assurance experience
7 years Technical Support and Customer Service expertise
Systems Administration
Network Administration
Technical Document Writing
Project Management
HTML, JavaScript, TCL, CSS, CGI
(Public Company; MSFT; Computer Software industry)
August 2009 — Present (4 months)
(Public Company; Consumer Electronics industry)
March 2001 — October 2006 (5 years 8 months)
(Computer Software industry)
1999 — 2001 (2 years )
(Public Company; MACR; Computer Software industry)
April 1997 — August 1999 (2 years 5 months)
(Public Company; ORCL; Computer Software industry)
November 1993 — April 1997 (3 years 6 months)
BA , Ethnic Studies , 1984 — 1989