![Lori Wiens [LION]](http://media.linkedin.com/mpr/mpr/shrink_80_80/p/1/000/02e/1ef/213a6f1.jpg)
Administrative Professional w/13 yrs of Wide Range Administrative Support Experience
Greater Nashville Area
![Lori Wiens [LION]](http://media.linkedin.com/mpr/mpr/shrink_80_80/p/1/000/02e/1ef/213a6f1.jpg)
Administrative Professional w/13 yrs of Wide Range Administrative Support Experience
Greater Nashville Area
Extensive Administrative and Support experience for senior level management in both small and large (1000+ employees) companies. Productive and trusted team member managing highly confidential business information, company proprietary documents, employee records and financial information.
Able to successfully interact with management and communication styles at all levels of providing effective, productive customer support in a professional and personable manner. Extremely literate in several computer software programs with the ability to aptitude to learn new programs quickly.
I possess strong personal work ethics and standards that have become the foundation of my commitment to provide superior administrative support. These standards include: Effective oral and written communication skills with work team and all management levels; Strong attention to detail; productive interaction with managers and work team in a customer focused, professional manner; a strong mindset of being responsible and supportive of corporate requirements, standards and direction. In summary of my work ethic and standards, I have received numerous compliments on the integrity, sound judgment, and thoroughness of my work and continually strive for excellence in all assigned and voluntary tasks.
• Managed confidential pre-employment screening information pertaining including criminal history, background checks, financial records and prior job related information
• Coordinated Department Holiday and Quarterly Events (including Off-Site Teambuilding Events, etc.). Member of the Recreation Council, planning both on-site and off-site company events
(Privately Held; 1-10 employees; Staffing and Recruiting industry)
July 2008 — Present (1 year 5 months)
Currently working on assignment, responsible for customer and order data entry
(Public Company; 10,001 or more employees; SBUX; Retail industry)
July 2007 — May 2008 (11 months)
Responsibilities: Customer Service, Retail Sales, Beverage preparation, Merchandising
(Public Company; 1001-5000 employees; Financial Services industry)
August 2005 — May 2007 (1 year 10 months)
• Prepare incoming loan file submissions from Loan Officers
• Input data to generate RESPA pre-disclosures for mail out to Borrowers
• Insure that disclosures go out within the time required from time of
application
• Mail pre-disclosures within 3 days of receipt of file
• Begin data input for further loan processing
(Public Company; 1001-5000 employees; Financial Services industry)
November 2002 — August 2005 (2 years 10 months)
HUMAN RESOURCE/PAYROLL ADMINISTRATION
• Assisted in Roll-Out/Implementation of Brassring Applicant Tracking System
• Payroll Data Input into Peoplesoft
• Audit I-9 Forms for accuracy and compliance
DEPARTMENT ADMINISTRATIVE SUPPORT
• Provided customer service to Employees at all levels regarding payroll
and HR related issues
• Assist in opening Job Requisitions as well as generate and maintain
open requisition reports using PeopleSoft (as needed)
• Editor of "Recruiting Beat" (Recruiting Department’s) Newsletter
• Assist in creating PowerPoint presentations for company-wide training
• Maintained invoice files
• Create/maintain various process and procedure manuals for
Department
• Submit IT & Facilities requests for Recruiting Department
• Order/maintain supply stock for Recruiting Department
• Troubleshoot copier/printer errors for department
• Coordinate Department Holiday and Quarterly Events (including Off-Site Teambuilding Events, etc.)
(Non-Profit; 501-1000 employees; Religious Institutions industry)
January 1971 — July 2005 (34 years 7 months)
Active member for 34 years. Involved in Music Ministry for 15+ yrs: Choir, Worship Team. Member of Technical Support team: Staging Set-Up/Breakdown, Lighting & Computer presentation support
(Public Company; TER; Semiconductors industry)
April 2000 — November 2001 (1 year 8 months)
• Successfully supported a Human Resource Staff of four.
• Interact and communicate with company management at all levels
• Established/implemented an on-site Administrative Assistant network,• Processed invoices and maintain invoice filing system
• Upgraded and maintained training presentations
• Maintained Immigration Visa Public Access files
• Managed the scheduling of interviews by creating and maintaining the Master Interview Schedule
• Effectively support professional and college recruiting by coordinating and arranging interview schedules and candidate travel arrangements
• Took ownership of the Employee Referral Program, resulting in the program getting organized and updated.
• Took ownership of the Employee Educational Assistance Program, resulting in the organization of all records
• Developed/maintained an Intranet website for the on-site Cafeteria
(Privately Held; 1-10 employees; Consumer Services industry)
November 1999 — April 2001 (1 year 6 months)
• Accounts Payables/Receivables
• Answering phones
• Creating office forms including job tracking forms used to detail customer and project information, and a service advertisement to be used in mass mailings to customers.
• Tracking and ordering of office supplies
• Prepared, sorted and distributed mail
• Prepared and occasionally performed back deposits
(Staffing and Recruiting industry)
April 1994 — November 1999 (5 years 8 months)
• Obtained and maintained confidential information pertaining to pre-employment screening including criminal history, driving record, and financial credit information, as well as employment and job related information
• Daily interaction and follow-up with clients at all management levels requiring extreme attention to detail and deadlines
• Successfully managed the verification process for 30+ nationwide accounts
• Assisted in the opening and administration of a new branch office, including training new employees on company policies, procedures, and use of company computer programs.
• Successfully set up office workstations including connecting new computers to the company network and making sure they were operational. Successfully troubleshot and corrected network computer, program, and other user problems.
• Successfully created flyers and posters to promote the employee of the month program, company potlucks/events, and notify clients of the new branch office start-up
1981 — 1985