Lonnie Swaggerty

Current

Document Management Technician (Resource Sharing) at Southern Nevada Water Authority
Manager at VBC Services LLC

Past

Software Business Tester - CC&B (Temporary Loan) at Las Vegas Valley Water District
Development Services Associate II at Las Vegas Valley Water District
Payroll / Inventory Administrator at Masco Contractor Services - InsulPro Projects

Administrative Support Specialist at Masco Contractor Services - InsulPro Projects
Accounts Receivable Clerk at Masco Contractor Services - Gale Building Products
Production Assistant at Masco Contractor Services - Gale Building Products
Office Coordinator at DR Horton Custom Homes - World of Wonder Design Center
Prelien / Insurance Coordinator at Masco/The Hill Companies - Sacramento Insulation & Desert Specialties
Office Temp at The Eastridge Group
Sign Holder at Elite Homes, Inc.

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7 more...

Education

College of Southern Nevada
Marquette University

Connections

98 connections

Industry

Information Technology and Services

Websites

Lonnie Swaggerty’s Summary

It has been a steady ascension through the world of office/technology administration. I have had experiences in: customer service, accounts payable, accounts receivable (including collections), payroll administration, inventory management, office managing/coordination, construction bidding and reporting of job securals, production and job cost monitoring, editing and scrutinizing legal/contractual documents, reviewing construction plans and specifications, installing/maintaining computer software/hardware/network, monitoring a commercial Nextel account (thorough bill review and upkeep of a dynamic phone/radio list for union workers and non-union employees, which was exported from a payroll database I created and maintained), and database creation/maintenance with mail-merge and reporting capabilities.

Lonnie Swaggerty’s Specialties:

Programming (Visual Basic.net), relational database creation (i.e. Microsoft Access), project/time management, job costing and purchase/change order tracking, initial thorough tracking of billing and accounts receivable

Lonnie Swaggerty’s Experience

Document Management Technician (Resource Sharing)

Southern Nevada Water Authority

(Government Agency; Utilities industry)

June 2009 — Present (7 months)

- Participate in the development, implementation and administration of coding and indexing structures for use in District and department document/records management programs to provide District and department staff with efficient, easy-to-use access to and retrieval of information vital to meeting operational and public information objectives
- Coordinate the scanning and storage of documents on electronic media with Information Systems and other departments and divisions
- Organize, review, apply, and follow-up with appropriate District or department staff to clarify document subject matter and determine appropriate Retention Code for indexing criteria
- Appropriate indexing criteria via Retention Codes are determined by an organization-approved Records Retention Schedule, which parallels current retentions indicated within the Nevada Revised Statutes) to a large volume of varied property documents, agreements, contracts and other documents
- Locate and cross-reference related documents to ensure comprehensive historical records regarding property, projects and events
- Cross-referencing can include conducting research and locating documents and records associated with a property, development or agreement due to prior or parallel actions, thereby effectively linking the indexing of related documents to create a comprehensive historical record and chain of events
- Recommend additions and revisions to established file category and indexing structures
- Update/maintain particular tables within the records management system
- Submits any possible recommendations to the Document Management Specialist on developing/improving on-line document management and retrieval capabilities, systems and processes for the organization
Manager

VBC Services LLC

(Privately Held; 1-10 employees; Computer Hardware industry)

January 2007 — Present (3 years )

This company is not yet up and running. It is still in its birth stage. This is a side outlet for my skills in technology to be utilized, along with others that are planning to join me with this company. Very soon, I will be opening a blog for documenting the creation and the trials of maintenance for this company...
Software Business Tester - CC&B (Temporary Loan)

Las Vegas Valley Water District

(Government Agency; Utilities industry)

January 2008 — May 2009 (1 year 5 months)

- Assess business requirements and scope of functionality agreed upon for project
- Coordinate successful test execution and results with involved District IT Personnel and project contractors
- Document various system issues, including possible work arounds, when reporting in AIMS tracking system
- Utilize technical compentency with effective communication skills to ensure various business department representatives completely understand scope of various testing widgets (along with the results), in addition to ensuring business representatives have adaquate answers (from the project's technical resources) to any questions that may have arisen
- Ensure new project personnel resources for the Testing Team are thoroughly introduced to the various project documentation, policies/processes, and technical resources (inclusive of subject matter experts and applications utilized specifically for the project)
Development Services Associate II

Las Vegas Valley Water District

(Government Agency; Utilities industry)

March 2005 — January 2008 (2 years 11 months)

In general, the Development Services Office (DSO) is the financially auditing compartment of the water plan review process.
Duties include:
- Reviewing contractual documentation and letters for grammatical accuracy and correct language based on the scope of the project, along with approved water plans for accuracy based on the fees paid for the project
- Assigning services a record of account in the asset tracking system (Hansen)
- Monitoring the fire hydrant meter permit process & ensuring proper billing for consumption and for damaged fire hydrant meters within the accounting system (PeopleSoft), including the review of the Field Activity Trap Report and troubleshooting discrepancies
- Correctly assigning property addresses per Clark County and City of Las Vegas subdivision lists and parcel records
- Verifying submitted info for a project submittal relating to the developer and the property owner (checking APN records, checking Nevada Secretary of State registration)
Payroll / Inventory Administrator

Masco Contractor Services - InsulPro Projects

(Public Company; MAS; Construction industry)

February 2004 — March 2005 (1 year 2 months)

Duties included:
- processed Union payroll for commercial installers & Non-Union payroll for warehouse employees and office staff (including weekly and semi-monthly payroll)
- processed all documents pertaining to Human Resource issues (application packets, drug tests, benefits packages, direct deposit forms, computer system access forms, etc.)
- accounts payable, Division Computer Mentor, Nextel account administration
- monitored & audited inventory with production managers
- created/distributed certified payroll reports
- processed OCIP (Owner Controlled Insurance Program) enrollment & calculated financial requirements to submit to estimators for bidding/job secural purposes
- assisted with month-end close reporting
- reviewed/processed vendor credit applications
- back-up: Accounts Receivable Specialist, Office Manager, Billing Specialist, and Front Desk Clerk
- trained new office employees on various duties and on how to use various accounting/reporting systems
Administrative Support Specialist

Masco Contractor Services - InsulPro Projects

(Public Company; MAS; Construction industry)

December 2002 — February 2004 (1 year 3 months)

Duties included:
- assisted with payroll and work order data entry for insulation installers
- general accounts receivable tasks
- assisted in reconciling accounts receivable issues, including collection duties for delinquent contractor accounts
- processed purchase orders
- backup for answering phone lines
- assisted with preparing commercial subcontractor bids
- entered new contracts into the company databases
- reviewed & processed credit applications (Vendors/Customers)
- Nextel commercial account administration
- served as Division Computer Mentor
- assisted with billing, lien waivers and pay application forms
- created various accounts receivable reports
Awards received: Accounts Receivable Award
Accounts Receivable Clerk

Masco Contractor Services - Gale Building Products

(Public Company; MAS; Construction industry)

July 2002 — December 2002 (6 months)

Duties included:
- processed daily deposits
- applied received finances to applicable customer accounts/invoices
- account reconciliation, including preparing Excel reports for our regional corporate controller
Production Assistant

Masco Contractor Services - Gale Building Products

(Public Company; MAS; Construction industry)

March 2002 — July 2002 (5 months)

Duties included:
- work order setup in the accounting/production system
- bonus calculation for piecework installers
- assistance with auditing function of payroll process for the installers
- created and processed insulation certificates for structures being insulated
- maintained backlog report for blow insulation jobs
- headed various projects to help the department improve, including the creation of a reporting system in Access that would calculate bonuses for field employees and give a weekly production report (which served as an auditing report for the payroll and production departments)
Office Coordinator

DR Horton Custom Homes - World of Wonder Design Center

(Public Company; 501-1000 employees; DHI; Real Estate industry)

August 2001 — March 2002 (8 months)

Duties included:
- Billed vendors who utilized our space
- accounts receivable
- maintained a flowing system for incoming customers, ensuring that the buyers took the necessary preceding steps for a efficient session for selecting their options at the Design Center
- assisted with processing Contract Addendums
- scheduled buyers utilizing various reports and programs
- helped maintain a working flow of option numbers for the system, ensuring that buyers were billed correctly and the construction start orders were efficient
- Utilized the AS400 system to update the options available for each specific housing tract/floorplan
- office supply maintenance
- answered the phone lines & greeted visitors, scanning them in and setting their WOW accounts up for their shopping experience
Prelien / Insurance Coordinator

Masco/The Hill Companies - Sacramento Insulation & Desert Specialties

(Public Company; MAS; Construction industry)

May 2000 — August 2001 (1 year 4 months)

Duties included:
- issued preliens
- issued Worker's Compensation and General Liability certificates
- created 2 complex databases with mail-merge form letters, along with queries in Microsoft Access to keep a log/report of preliens and insurance certificates
- processed outgoing mail (invoices, contracts, and correspondence) and maintained firmware updates for the US postage machine
- processed daily deposits
- served as back-up receptionist
- updated job secural report monthly
Office Temp

The Eastridge Group

(Privately Held; Staffing and Recruiting industry)

June 1999 — May 2000 (1 year )

General duties included typing/editing letters, data entry, organizing files, copying, faxing, and answering telephones in a professional manner.
More specific tasks included:
- Sales associate at an apartment complex called The Pinnacle at Flamingo West – greeted potential customers, showed them the models, and explained the offers and values that The Pinnacle had to offer.
- Remittance processing at a credit card company called First Card – opened incoming mail from clients and organized the contents using various machines.
- Receptionist for Greystone Homes, Richmond-American Homes, Target General Inc. of Nevada (a general contractor now known as Core Construction), and Tax Ready (a tax preparation company)
Sign Holder

Elite Homes, Inc.

(Real Estate industry)

May 1996 — May 1998 (2 years 1 month)

Perhaps the most athletic job I have ever had, I spent 12 hours each weekend dancing on a street corner in my hometown of Murrieta, California.
Duties included greeting customers with a wave and a smile.
Awards included:
- appeared in the local newspaper 3 times
- received a Customer Service Excellence Award (plaque & breakfast) from the Murrieta Chamber of Commerce
- received various tips and cookies from an acquired fan base.