Internationally Experienced Executive Providing Program & Project Leadership
Charlotte, North Carolina Area
Internationally Experienced Executive Providing Program & Project Leadership
Charlotte, North Carolina Area
I have proven myself in both tough-minded entrepreneurial environments and Fortune 100 companies. In positions at Fortune 100 companies, I have delivered highly profitable results as Vice President, Strategy and heading an E-Business Product Management group. I have years of management experience and have been responsible for geographically dispersed teams, budgeting, staffing and successfully delivering results based on stakeholder requirements. As the former CEO of a venture capital funded software company, I gained international and additional experience managing key / executive relationships and developing and implementing management routines while maintaining operating rhythms.
I am a hands-on manager who knows and uses project management methodologies such as strategy and vision creation, scheduling (work break-down structures) and resource planning, budgeting, scope and change management, requirements development and management, and iterative / test-driven development. I readily use and leverage tools such as various project management software packages, Excel, SharePoint and Visio.
I have an MBA from a top school and am completing a masters degree in Computer Information Systems with a concentrations in security and IT project management. I am certified as a Project Management Professional (PMP) by the Project Management Institute (PMI) and have Six Sigma Green Belt and Lean certifications.
PROGRAM, PROJECT & OPERATIONS LEADERSHIP
Sr. manager with PMP & proven ability to create & drive from conception to completion profitable initiatives & projects on-time and on-budget. Demonstrated history of forging partnerships with senior execs to maximize project value.
• Multi-year, Multi-million Dollar Program Mgt
• Team Leadership
• Strategic Planning
• Risk Analysis & Mgt
• Cost Mgt
• High Return E-Business Solutions
• Requirements Engineering
• Business Process Improvement
(Public Company; BAC; Banking industry)
October 2007 — 2009 (2 years)
Manage multiple teams of subject matter experts, analysts, systems engineers and programmers to achieve business objectives and meet user requirements. Providing business support to the department.
• Managing a collection of projects and project teams in Corporate Audit through the entire project management life cycle to identify and automate risk coverage processes contributing to saving tens of thousands of manual hours.
• Supplying leadership for strategic initiatives from conception through implementation and managing including interaction with and reporting to executive leadership.
• Providing business support to the department including managing a $100+ million budget.
(Privately Held; Computer Software industry)
2005 — 2007 (2 years)
A $5M software company headquartered in Paris with offices in the USA and Hong Kong and doing business globally. Venture capital funded. Citilog’s systems add intelligence to video surveillance networks providing efficiency, safety and security to landmark facilities worldwide.
• Transformed company from no growth to deliver revenue increase of 38% and orders increase of 23% in my first full year
• Secured investment of $2.4M in 2nd tranche funding plus $1.9M in a new round
• Restructured and rehired all key management positions including the CFO, COO & VP Worldwide Sales
• Defined the corporate strategy including the target market and product and service offerings to create growth and achieve a more sustainable competitive advantage
• In April 2007 promoted my COO into my former role as CEO and remained Chairman until October 2007 when I accepted a new position at BofA headquarters
(Information Technology and Services industry)
2001 — 2005 (4 years)
Work with senior management teams to optimize business and digital strategies and capitalize on market opportunities. Included a 30 month assignment with Ingram Micro, a Fortune 100 company and world's largest technology distributor, as the team-lead for an e business initiative and as a financial services program manager.
• As program manger at a Fortune 100 company managed teams of project managers, subject matter experts, and business analysts from concept through implementation to deliver an e-business financial services portal.
• Managed key / executive relationships and provided strategic oversight.
• Established Six Sigma processes increasing both customer satisfaction and sales.
• Developed the business and project plans for the delivery of microcredit in China by a NGO.
(Public Company; PRU; Financial Services industry)
1999 — 2001 (2 years)
Built and led high-talent, cross-functional teams. Directed teams responsible for design, development and implementation of award winning B2B / B2C Internet site. Established the vision and strategic direction to maximize value of initiative.
• Delivered project results that exceeded expectations as key contributor to increased revenues, 25% growth in sales and 75% of total sales objective. Additionally resulted in millions of dollars of annual savings through consolidation from five regional offices into a single operations center and substantially increased customer satisfaction scores.
• Designed product that won prestigious CIO Magazine's Web Business 50 /50 Award, nominated by Bill Gates (.Net development environment) and won Computerworld Honors Laureate, and Prudential’s Business Value Award.
• Managed multiple project teams consisting of 25+ project team members and budget exceeding $8 million.
• Established project methodologies including strategy / vision creation, scheduling and resource planning, budgeting, scope / change management, requirements development and management, content management, iterative / test-driven development, project reporting / communications. Developed and articulated the business goals and objectives.
• Collaborated with senior level business and IT executives; very high profile projects.
• Responsible for the development and maintenance a consolidated project plan.
(Public Company; PRU; Financial Services industry)
1997 — 1998 (1 year)
Accountable for mortgage, title and other closing services for Prudential Relocation.
• Provided executive leadership for a strategic initiative resulting in a business venture to provide mortgage distribution capabilities for two other business units with forecasted annual income of more than $2 million.
• Restructured and automated the supplier network workflow resulting in improved quality, annual savings of over $3 million, and annual revenues of $750,000.
• Responsible for geographically dispersed teams, budgeting, staffing and successfully delivering results based on stakeholder requirements. Ensure that the strategy, planning and delivery achieved the desired results.
(Public Company; PRU; Financial Services industry)
1996 — 1997 (1 year)
Successfully developed and supported multiple national product launches. Directed and managed agency relationships. Developed, implemented and maintained the company's marketing programs
(Public Company; PRU; Financial Services industry)
1994 — 1996 (2 years)
Innovated strategic plans, growth initiatives, and organizational vision. Identified sales candidates and developed marketing programs contributing to a 28% sales increase by the national franchise sales team.
(Public Company; PRU; Financial Services industry)
1993 — 1994 (1 year)
Responsibilities included development of strategic plan, evaluation of performance against objectives, special projects and development of new business opportunities.
(Privately Held; 51-200 employees; Real Estate industry)
1985 — 1993 (8 years)
NAA, Inc. was a regional residential and commercial real estate brokerage operation.
As the COO, instrumental in restructuring and leading rapidly expanding company to profitable sale. Directed entire operations, consistently achieving sales growth, market share, and profit objectives.
• Responsible for the overall performance, staffing, and training of 60+ agents.
• Secured and maintained Fortune 1000 and middle market corporate accounts.
• Selected, installed and managed a company wide, Unix based information system.
While in this position, I was also the President and Board Member of one of the largest association of Realtors with over 10,000 members. My service with this trade association also include leading and / or participating on committees such as Budget & Finance, MIS, Strategic Planning, and Political Advocacy.
M.S. , Comuter Information Systems , 2010 (expected)
Projected completion date - May 2010
I will have concentrations in . . .
SECURITY -
* In-depth knowledge of emerging security threats
* Solutions to guarantee secure networks and computer systems
* The ability to identify, develop, and implement highly secure networks that support organizational goals
IT PROJECT MANAGEMENT -
* General concepts embodied in the Project Management Institute’s PMBOK
* Specialized techniques for software risk management, software cost estimation, and software quality management
* Virtual project management skills that enhance the ability to manage geographically distributed software development
MBA , Real Estate & Finance , 1988 — 1991
B.A. , Economics , 1980
PMP - PMI's Project Management Professional certification
Six Sigma Green Belt and Lean certifications
CIO Magazine's Web Business 50 /50 Award (given to a project I led)
Microsoft.net Technologies Certificate Program - University of California, Irvine