
Manager, Business Analyst Group at GotVMail Communications
Greater Boston Area

Manager, Business Analyst Group at GotVMail Communications
Greater Boston Area
Motto: "Process is how people get things done. Good process is invisible."
"The Margaret Mead of Enterprise Java" (Lynn's manager Ross Andrus, Chief Architect, edocs/Siebel Systems, 2004)
20 years post-M.S. project management and analysis. National/international awards in oral/written communications and motivational leadership.
Software experience: 10 years, 7 years in Hot 100 / Fast 50. Strong cross-functional ability among technical, management, and business. Track record of award-winning excellence in delivery with high-performance companies. Content manager and administrator of two new SharePoint intranets and enterprise wiki, each from initial deployment to >100 users. UML early adopter, mentor, and coach.
Key drivers for career and professional development: high-bandwidth communication; swift, accurate analysis for on-time execution and long-range strategy; happiest on a vertical learning curve.
• Business requirements for SOA platform
• Unified, XP, Agile, Scrum process frameworks
• Enterprise collaboration and Web 2.0
• Content management/knowledge management
• Visual modeling for analysis & design
• Scaleable business process flows
• Business intelligence and BOM
• Best practices and applied standards
• Reuse of content and code
• Requirements analysis and mgmt
• NLP and semantic web
• Geospatial intelligence and the geoweb
• Open source tools and components
(Privately Held; 11-50 employees; Telecommunications industry)
January 2008 — August 2008 (8 months)
Business and architectural requirements, interface specification, use case development, and model-driven design for service-oriented architectures (SOA) and telephony systems. Project lead, enterprise data migration. UML modeling, mentoring, and training. Wiki administration, process integration, and content management of enterprise collaboration platform (Atlassian Confluence, JIRA, Bamboo, Crucible). Agile advocate and best practices steward.
(Public Company; 5001-10,000 employees; CBR; Computer Software industry)
August 2005 — October 2007 (2 years 3 months)
Client onsite rep with MA Department of Health and Human Services in Boston. Process lead for building web application for the Federal Women, Infants, and Children Program (WIC) and CIBER's first J2EE implementation of WIC on 100% open-source component architecture. SharePoint administrator, deliverables manager, Process manager and trainer for Agile Unified Process and requirements management. Business analyst for security integration with state portal; release manager for system test deployment.
(Public Company; 1001-5000 employees; SEBL; Computer Software industry)
January 2001 — August 2005 (4 years 8 months)
Requirements manager, business/architectural analyst, and reuse evangelist for modular J2EE web applications in customer self-care and financial services for the Fortune 50. Engineering project manager, design and architectural specification for the edocs product line on acquisition by Siebel. Admin, engineering intranets and enterprise UML repository. Architectural design and requirements management, UML and modeling mentor, information architecture and content management, intranet administration, SDK design and specification. Engineering liaison to product marketing and professional services and advocate for enterprise-wide reuse of components and content. UML, J2EE, XML/XSLT, SQL, Oracle, WebLogic, WebSphere, RUP, XP, agile modeling. Sparx Enterprise Architect, Visio, Rational Rose.
(Privately Held; 201-500 employees; Computer Software industry)
1999 — 2000 (1 year)
Technical documentation for Dragon NaturallySpeaking voice recognition software. User Guide, QuickStart, SDK. Award from Society for Technical Communicators (STC) Boston for QuickStart Guide.
(Privately Held; 11-50 employees; Publishing industry)
1998 — 1999 (1 year)
Feature, business, and technical writing for map and travel software company. Editor, Embassy Guides: RI/MA/NH, Maine, Bahamas. Online help designer, Digital Appalachian Trail Guide. Database management, desktop publishing, print-to-web workflow design and implementation.
(Educational Institution; Non-Profit Organization Management industry)
1992 — 1998 (6 years)
Joint appointment with Dickey Center Institute of Arctic Studies and QLF/Atlantic Center for the Environment, Ipswich, MA as Director of River Programs. Editor and project manager, VOYAGES: Canada's Heritage Rivers. Official book for Canada's national river conservation system. Best Conservation Publication of 1996, Natural Resources Council of America. Adjunct faculty, UNH System. Co-chair, Tenth Anniversary Conference on Canadian Heritage Rivers System. Nonprofit project management of watershed stewardship, education, and outreach programs. National Leadership Award, Dept. of Canadian Heritage.
(Computer Software industry)
1995 — 1998 (3 years)
M.S., Human/Environment Geography, September 1984 — June 1988
B.A., Geography, Women's Studies, September 1977 — June 1981