Frederic Llobell

Current

• Solutions Consultant at Pivotal Corporation

Past

• Senior CRM Consultant at BT Consulting
• CRM Business Analyst at Accoval
• CRM Business Analyst at Gestisoft

• Account Manager at Double V3
• CRM consultant at Applix France

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2 more...

Education

• Polytech

Recommended

3 people have recommended Frederic

Connections

92 connections

Industry

Information Technology and Services

Frederic Llobell’s Summary

8 years experience in CRM
¤ In-Depth Knowledge of the CRM Market
¤ Successful experience in :
- Business needs analysis,
- Choice of solutions
- Re-engineering of processes
- CRM project management

My goal is to Deliver solutions to ensure a successful customer oriented strategy

Frederic Llobell’s Specialties:

CRM (Helpdesk, Contact center, Customer service, SFA, Marketing Automation)
CRM Software: MsCRM, Pivotal, E Deal, Applix iEnterprise, Coheris

Frederic Llobell’s Experience

• Solutions Consultant

  Pivotal Corporation

  (Public Company; 201-500 employees; PVTL; Computer Software industry)

  May 2008 — Present (5 months)

• Senior CRM Consultant

  BT Consulting

  (Public Company; 51-200 employees; Information Technology and Services industry)

  January 2007 — April 2008 (1 year 4 months)

• CRM Business Analyst

  Accoval

  (Privately Held; 1-10 employees; Information Services industry)

  October 2005 — December 2006 (1 year 3 months)

• CRM Business Analyst

  Gestisoft

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  January 2005 — August 2005 (8 months)

  implementation - customization of Pivotal CRM suite

• Account Manager

  Double V3

  (Privately Held; 1-10 employees; Internet industry)

  January 2004 — January 2005 (1 year 1 month)

• CRM consultant

  Applix France

  (Public Company; 11-50 employees; Computer Software industry)

  June 2000 — July 2003 (3 years 2 months)

Frederic Llobell’s Education

• Polytech

  1991 — 1994

Additional Information

Frederic Llobell’s Interests:

CRM, e-CRM, ITIL, HelpDesk, SFA, EMA, Customer Service, open source, web2.0, Microsoft CRM, Pivotal, E-Deal, Applix, Coheris

Frederic Llobell’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch