Michael Moore

Michael Moore

IT Support Specialist at Marietta Eye Clinic

Location
Greater Atlanta Area
Industry
Information Technology and Services

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Michael Moore's Overview

Current
Past
Education
  • Lithia Springs High School
Connections

200 connections

Websites

Michael Moore's Summary

Technician with experience in a variety of environments from corporate offices, to educational facilities, to manufacturing plants. Desire to take my skills and innovative outlook to a new level working in systems administration and improving any processes along the way I can.

Specialties

• Scripting with VBScript, PowerShell, Windows Scripting (Batch Files)
• Deployment using the Microsoft Deployment Toolkit (MDT2010)
• Customer Service Oriented
• Researching new technologies and benefits/downfalls for use compared to cost
• Creating new more efficient methods of getting tasks done decreasing the time and man power required to do them and improving accuracy of work

Michael Moore's Skills & Expertise

  1. Powershell
  2. MDT2010
  3. Windows 8
  4. Windows 7
  5. Scripting
  6. Troubleshooting
  7. Active Directory
  8. Computer Hardware
  9. Desktop Support
  10. Deployment
  11. Microsoft Technologies
  12. Windows Server 2003
  13. Windows Server 2008
  14. Network Administration
  15. System Administration
  16. Lotus Notes
  17. VirtualBox
  18. iPhone
  19. Automation
  20. Windows Server
  21. System Deployment
  22. Technical Support
  23. Software Installation
  24. Citrix
  25. Networking
  26. Hardware
  27. Group Policy
  28. Operating Systems
  29. SCCM
  30. VBScript
  31. XP
  32. Windows XP
  33. Databases
  34. DNS
  35. Servers
  36. Security
  37. Workstations
  38. DHCP

View All (38) Skills View Fewer Skills

Michael Moore's Experience

IT Support Specialist

Marietta Eye Clinic

Privately Held; 201-500 employees; Hospital & Health Care industry

March 2014Present (7 months) Marietta, GA

• Responsible for training of employees on technology and systems.
• Set up and maintain users in Active Dirctory, NextGen, Exchange, and security door code system.
• Maintain and support company servers running Microsoft Server 2008/2008r2/2012 including Exchange, File, Active Directory, Print, DHCP, and WSUS.
• Create, modify, troubleshoot group policy objects.
• Write scripts in PowerShell as needed.
• Provide end user support to doctors, executives, medical, and office staff.

Government Agency; 5001-10,000 employees; Higher Education industry

June 2012March 2014 (1 year 10 months) Rome, Georgia

• Provide both software and hardware support to faculty and staff.
• Provide assistance to manager in Windows Server and Active Directory management.
• Maintain MDT2010 for three of six campus locations.
• Manage SCCM2012 for three of six campus locations.
• Created PowerShell scripts to streamline certain repeated SCCM related tasks.
• Utilized a tool from Dell to overcome a major issue we had where student machines would be off when they were supposed to thaw out to receive updates. The utility allowed me to make mass changes to Dell BIOS to schedule the computer to boot up before the thaw out time to make sure they were on and ready to thaw, therefore not missing the updates.

PC Technician I

Mohawk Industries

Public Company; 10,001+ employees; MHK; Textiles industry

February 2011May 2012 (1 year 4 months) Chatsworth, GA

• Completed at least 4 computer configurations a day along with other required tasks.
• Remotely installed software for users
• Worked with MDT2010 to improve deployment process
• Implemented new way of creating and maintaining image capture points for MDT using virtual machines (VirtualBox), the recommended method for creating MDT captures. This greatly improved efficiency and reduced errors in the imaging process, specifically with drivers. I learned all of this in about 3 months from starting with zero knowledge of the MDT backend prior to starting.
• Customized MDT Wizard to automatically name PCs when provided with site code. Compressed wizard from 7 pages to a single custom built page that collects all required information.
• Added a second page to the MDT Wizard that lists out scripted software installs. This allows a tech to have software automatically install as part of the MDT imaging process lowering the amount of post image configuration needed by the technician setting up the new computer.
• Configured PXE booting for staging lab eliminating dependence on boot sticks that required updating and often lead to boot sticks having older versions of the boot image for MDT. Provided a central location to update one boot image eliminating this issue.
• Created and modified PowerShell scripts
• Created a PowerShell script that instantly provided a list of software old computers and transferred mapped drives and network printers (old computer to new computer) from a GUI on the technician’s computer. Initial draft was written in the first 2 weeks of my employment from the ground up. This includes SQL queries against the LANDesk database used for inventory management.
• Helped decide on new GPO's to put in place for the Windows 7 migration, including automation based GPO's with security in mind
• Managed up to 3 techs onsite during major PC replacement project.

Deployment Engineer I

Shaw Industries

Public Company; 10,001+ employees; BRK; Textiles industry

July 2008February 2011 (2 years 8 months) Dalton, GA

• Prompt and efficient repair, maintenance and installation of corporate software packages, computers and peripheral equipment.
• Ability to perform software and hardware installations.
• Ability to work well with Lead Engineers and Level II Engineers with PC repair and assembly.
• Ability to train or guide internal or external customers.
• Consult professionally with the Lead Engineer, vendors, and public on a regular basis in determining daily schedule.
• Complete work as assigned in a timely efficient manner.
• Continuously meets or exceeds departmental as well as personal goals.
• Created and modified existing Batch files to improve efficiency and streamline interface for technicians. Also worked on VBScripts/PowerShell scripts to replace Batch files.
• Designed a fully automated adaptable data transfer script in PowerShell

Network Technician

Mannington Mills, Inc.

Privately Held; 1001-5000 employees; Building Materials industry

April 2007July 2008 (1 year 4 months) Calhoun, GA

• Execute customer computer development, operating system software and hardware installation, peripheral installation, and general computer technical, networking, and repair.
• Set up and monitor conference rooms including a voice over IP set up.
• Voluntarily performs on-call/standby responsibilities as necessary.
• Possess general knowledge in operation and configuration of a PBX system.
• Provided excellent telephone and in person support at a personal level leaving all users satisfied with their level of support and the solution provided.
• Managed Active Directory Object Units
• Possess general knowledge of Kronos time clocks.

Computer Technician

Gordon County School System

February 2005April 2007 (2 years 3 months) Calhoun, GA

• Assembled and installed a wide array of computer systems, workstations, and peripheral hardware.
• Provided exceptional support to clients at all schools and offices.
• Installed and set up smart board systems including smart boards, projectors, and speaker systems
• Ran network wires throughout schools including in ceilings and putting in new Panduit.
• Tracked down network, software, and hardware issues and successfully resolved issues in a timely manner.
• Worked closely with lead tech to resolve issues while gaining valuable work experience.

Michael Moore's Volunteer Experience & Causes

  • Volunteer Experience

    • Moderator

      The Official Scripting Guys Forum
      • Science and Technology
      April 2011 present (3 years 6 months)
    • Van Ministry

      Bethesda Baptist Church
      November 2013 present (11 months)

      Drive or ride on van to bring members to church and back home that otherwise could not come to church, primarily children.

Michael Moore's Certifications

  • CIW v5 Associate

    • CIW - Certified Internet Web Professional
    • License 403758
    • April 2010
  • CompTIA A+ (2009 Objectives)

    • CompTIA
    • License COMP001020128101
    • August 2010 to March 2016
  • CompTIA Network+ (2009 Objectives)

    • CompTIA
    • License COMP001020128101
    • February 2011 to March 2016
  • MCTS: Windows 7, Configuration

    • Microsoft
    • License D509-1099
    • October 2011
  • CompTIA Security+ (2011 Objectives)

    • CompTIA
    • License COMP001020128101
    • March 2013 to March 2016
  • MCTS: Windows Server 2008 Active Directory, Configuration

    • Microsoft
    • License E472-4445
    • November 2013

Michael Moore's Education

Western Governors University

Bachelor of Science, Information Technology with Network Administration Emphasis

20092014

Completion of program will grant certifications in:
o CompTIA Project+
o CompTIA Security+ (2008 Objectives)
o Microsoft Certified Technology Professional (MCITP) –Server Administrator

Coosa Valley Technical College

Associates, Computer Information Systems

20032007

Gordon Central High School

Diploma, Tech Prep

20012005

Activities and Societies: Future Business Leaders of America (2004-2005), Big Brother Big Sister (2004-2005), Who's Who Among American High School Students (2002-2004)

Lithia Springs High School

20012001

Michael Moore's Courses

  • Bachelor of Science, Information Technology with Network Administration Emphasis

    Western Governors University

    • Education Without Boundaries (EWOB )
    • IT Fundamentals I (WFV1 )
    • Integrated Natural Science (INC1 )
    • IT Fundamentals II (TEV1 )
    • IT Fundamentals III (TTV1 )
    • Quantitative Literacy: Statistics, Probability and Problem Solving (QMC1 )
    • Quantitative Literacy: Quantitative Problem Solving and Applications (QLT1 )
    • Language and Communication: Essay (LAE1 )
    • Networks I (TNV1 )
    • Principles of Management (MGC1 )
    • Operating Systems (ABV1 )
    • Fundamentals of Organizational Behavior and Leadership (ORC1 )
    • Literature, Arts and the Humanities: Analysis and Interpretation (HVT1 )

Michael Moore's Additional Information

Websites:
Interests:

Powershell, automation, new technology, digital photography, reading, gaming

Groups and Associations:

Contact Michael for:

  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • reference requests
  • getting back in touch

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