
Group Product Manager for Employability Certification at Microsoft
Greater Seattle Area

Group Product Manager for Employability Certification at Microsoft
Greater Seattle Area
David Gibson is a technology product manager specializing in changing education. He develops products and business models to move education into the information wealth system. He has a passion for applying computer technology to business and customer problems with over fourteen years experience in the education marketplace. David currently serves as Group Product Manager for User Certification at Microsoft where his team is focused on Microsoft Office certification, entry-level academic certifications, and accreditation of certification.
product management, certification, assessment, evaluation, sales, solution selling, computer technology presentation, computer technology training, computer systems, computer networking, management, publishing, acquisitions, contract negotiation, developmental editing
(Public Company; MSFT; Computer Software industry)
October 2008 — Present (1 year 2 months)
FY10 Led strategy and execution on a new certification initiative grown out of my concepts
FY10 Successfully concluded negotiations for a vendor contract to deliver the new certification
FY09 Led strategy and execution for user certification programs
FY09 Led strategy and execution for Microsoft Office Specialist
FY09 Achieved 7.85% volume growth in exams and 8.44% growth in certifications in a year of negative growth for the technical certification program
FY09 Established productive and cooperative relationships with vendor and operations group
FY09 Developed and launched Elevate America creating a business-to-government-to-resident channel within six weeks of program conception
FY09 Developed a team and managed them through two reorganizations
(Public Company; MSFT; Computer Software industry)
November 2007 — October 2008 (1 year )
Senior Product Manager
Accreditation Liaison, Certification Services, Microsoft Learning
FY09: Develop global accreditation support program for certification and develop product strategy for employability certification
FY09: Presented Microsoft Certification to Ireland's HETAC for accreditation
FY08: Analyzed and created strategy for assessments and closed the 2003 Individual Assessment program saving approx. $1.5M and redirecting resources to products customers need
FY08: Created a category for certification to address customer need for niche topics, smaller subsets of larger topics and emerging technologies with small audiences
(Privately Held; 501-1000 employees; E-Learning industry)
January 2007 — November 2007 (11 months)
2007 Peak Performer
Pre-sales and post-sales sales engineer presenting technology solutions and training customers to integrate technology into educational business process.
(Public Company; 1001-5000 employees; TOC; Publishing industry)
January 2005 — December 2006 (2 years )
2006 Achieved 102.1% of goal for 7.6% growth
Hire, manage and motivate ten direct reports during enormous internal change
Participated in the reconfiguration of the sales force
Established a new nine-state region and built a strong team
(Public Company; 1001-5000 employees; TOC; E-Learning industry)
January 2004 — December 2004 (1 year )
2004 Technology Sales Rank: 1 with a 77% increase at 153% of goal
Assisted in product sales to bring region in at 104.6% of goal
Managed the roll-out of convertible tablet computers to the sales force
(Public Company; 1001-5000 employees; TOC; Publishing industry)
December 2001 — December 2003 (2 years 1 month)
2003 Sales Rank: 2 of 49 with a 20.6% increase at 113% of goal
2002 Established new territory in Oklahoma and Arkansas
Built website to communicate with customers (PHP, Javascript & HTML)
Built database to manage customer information on campus and in the office (MS Access)
(Privately Held; 11-50 employees; E-Learning industry)
July 2000 — December 2001 (1 year 6 months)
Developed and hired staff for internal information technology, software quality assurance and customer technical support
Built systems and processes on Windows, Linux and Solaris to manage the development of e-learning products
(Public Company; 1001-5000 employees; TOC; Computer Software industry)
May 1999 — July 2000 (1 year 3 months)
Evaluated difficult customer problems on site to recommend and execute solutions
Articulate customer difficulties with software to development and assist in finding solutions
Built relationships with our customers to earn loyalty.
Assisted in the design and execution of a field beta test of our new software
(Public Company; 1001-5000 employees; E-Learning industry)
January 1998 — May 1999 (1 year 5 months)
Organized and managed technology product development
Assisted customers and sales force with the sale and deployment of our technical products
Engaged customers in sales presentations
Provided on-site technical support
(Public Company; 1001-5000 employees; Publishing industry)
January 1997 — January 1998 (1 year 1 month)
Build technology product list though author acquisition
Develop understanding of technology fields to direct publishing program
(Public Company; 1001-5000 employees; Publishing industry)
January 1995 — January 1997 (2 years 1 month)
Established the infrastructure and architecture for the divisional web presence
Discerned, documented and evaluated the needs of the various business units
Built an interim web site and an internal web site
Published standards and evaluated projects submitted by the various editors
Established an infrastructure to handle publication in this new medium including transmittal and tracking methods
Promoted an understanding of the new medium by conducting training seminars and presentations to staff at all levels
(Public Company; 1001-5000 employees; Publishing industry)
July 1993 — January 1995 (1 year 7 months)
1987 — 1992
computer technology, computer systems, computer networks, photography, travel, history, politics
2007 Peak Performer
2006 President's Club Plus
2004 President's Club Plus
2004 Technology Region of the Year
2003 President's Club Plus
1999 Rookie of the Year