Lisa Wicklein

Current

• PC Support Technician/Desktop Support Consultant at The Computer Merchant

Past

• Systems Technician at Logistics Management Resources
• Microsoft I.T. Deployment Specialist at The Centrics Group on behalf of Idea Integration and Microsoft
• I.T. Refresh Technician Team Lead at OmniSource, Inc. for Smith & Nephew Wound Management, Inc

• I.T. Refresh Technician at Prism Point Technologies, Inc. – for AMC Theaters.
• I.T. Refresh Technician at Global Resources, LTD for Insight, Inc. and Medco Health Solutions
• Technical Support at Adecco for Nielsen Media Research

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3 more...

Education

• Microsoft Self-Paced Training
• St. Petersburg College
• Pasco-Hernando Community College

• ieCubed, LLC.

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1 more...

Recommended

2 people have recommended Lisa

Connections

82 connections

Industry

Information Technology and Services

Websites

• Downloadable Resume on Google

Lisa Wicklein’s Summary

Microsoft O/S Data Migration and Laptop Deployments using SCCM and other Microsoft products.

Lisa Wicklein’s Specialties:

USMT Data Migration, Microsoft Deployment Toolkit (in conjunction with preconfigured SCCM servers), HP & IBM Hardware Refresh, Symantec Enterprise Edition 14.0, Symantec Alteris Console and Client, WMC, Custom Batch File creation and management.

Lisa Wicklein’s Experience

• PC Support Technician/Desktop Support Consultant

  The Computer Merchant

  (Privately Held; Information Technology and Services industry)

  November 2009 — Present (2 months)

  2+ month contract with The Computer Merchant in Woodbridge, VA with CSC, Computer Sciences Corporation at General Dynamics EFV. Providing troubleshooting assistance and ticket resolution for personal computer, laptop, and handheld users.

• Systems Technician

  Logistics Management Resources

  (Privately Held; Information Technology and Services industry)

  August 2009 — November 2009 (4 months)

  9 - 10 week non-clearance contract for U.S. Army PM TIS to perform software and firmware upgrades to the Savi 650 RFID Transit Case Groups (TCG) and the 751G RFID Handheld devices to make them compatible with the new ISO 18000-7 RFID tag standard.

• Microsoft I.T. Deployment Specialist

  The Centrics Group on behalf of Idea Integration and Microsoft

  (Computer Hardware industry)

  January 2009 — May 2009 (5 months)

  Consulting services contract involving mass Microsoft Data Migration and hardware deployments using high-end software tools to Johnson & Johnson. 100% travel between Florida, Pensylvania, and New Jersey.

• I.T. Refresh Technician Team Lead

  OmniSource, Inc. for Smith & Nephew Wound Management, Inc

  (Computer Hardware industry)

  September 2008 — November 2008 (3 months)

  Two month contract leading a team of 4 technicians with the third-party customer Smith & Nephew Wound Management performing mass Hewlett-Packard desktop and laptop deployment to internal customers to refresh and return IBM/Lenovo end-of-lease retirements.

• I.T. Refresh Technician

  Prism Point Technologies, Inc. – for AMC Theaters.

  (Computer Hardware industry)

  September 2008 — September 2008 (1 month)

  Brief two day contract performing server and desktop deployment to the third-party customer AMC Theaters for Hewlett-Packard desktop deployment to and the return of their end-of-life hardware.

• I.T. Refresh Technician

  Global Resources, LTD for Insight, Inc. and Medco Health Solutions

  (Privately Held; 5001-10,000 employees; Information Technology and Services industry)

  June 2008 — August 2008 (3 months)

  Three month contract with the third-party customer Merck-Medco Pharmaceuticals performing mass Hewlett-Packard desktop deployment and IBM/Lenovo end-of-lease retirements.

• Technical Support

  Adecco for Nielsen Media Research

  (Public Company; 10,001 or more employees; ADO; Staffing and Recruiting industry)

  September 2007 — May 2008 (9 months)

  Nine month contract with Nielsen Media Research as Front-line Technical Support to help outsource their service desk for their national offices, affiliate companies, and global support to customers.

Lisa Wicklein’s Education

• Microsoft Self-Paced Training

  MCSE 2009 — 2010 (expected)

  Activities and Societies:

  MCSE 2003 + Security.
  1st Test date on October 17, 2009

• St. Petersburg College

  CIW Administration classes 1998 — 1998

• Pasco-Hernando Community College

  No , Liberal Arts , 1993 — 1995

• ieCubed, LLC.

  Information Technology Management Certification Education

Additional Information

Lisa Wicklein’s Websites:

• Downloadable Resume on Google

Lisa Wicklein’s Interests:

* I.T. Deployment tools and procedures * I.T. Security

Lisa Wicklein’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch