Lisa Sites

Current

• HelpDesk at InnLink
• Data Analyst at Dollar General Corporation

Past

• Office Manager at ReturnBuy
• Sales Support at Biotage
• Analysis and Reporting Administrator/Oracle Applications Specialist at Return Buy

• Graduate Administrative Assistant at UVA School of Engineering

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Education

• Averett University
• Nelson County High School

Connections

38 connections

Industry

Retail

Lisa Sites’s Summary

Lisa Sites’s Specialties:

Applications: Oracle Applications, Oracle Discoverer, Tool for Oracle Application Designers (TOAD), FrontPage, Fireworks, Photoshop, PageMaker, DreamWeaver, Visio, Microsoft Project, Word, Excel, DOS, Word Perfect, Quattro Pro, Lotus, VPN, VNC, Terminal Services
Reporting:, Oracle Discoverer, Crystal Enterprise, SQL*XL
Database: Salesforce.com, GoldMine, Access, Oracle, Dbase, Paradox
Programming: SQL*Plus, PL/SQL, HTML

Lisa Sites’s Experience

• HelpDesk

  InnLink

  (Privately Held; 1-10 employees; Research industry)

  May 2008 — Present (1 year 3 months)

  Help Desk for Hotel on line booking software.

• Data Analyst

  Dollar General Corporation

  (Retail industry)

  March 2008 — Present (1 year 5 months)

  Data Analyst for all Collegiate items purchased by Dollar General in regards to Team Allocation for over 8000 stores in regards to sales and inventory. Also, work with NFL allocation as well. Provide store support as well as vendor support for all collegiate and NFL products.

• Office Manager

  ReturnBuy

  (Computer Software industry)

  1980 — 2008 (28 years)

• Sales Support

  Biotage

  (Public Company; 51-200 employees; Biotechnology industry)

  November 2005 — April 2007 (1 year 6 months)

  • Support North American Account Managers fro quoting and CRM
  •Maintain data integrity/quality and data security. Perform day-to-day program maintenance and data entry as needed
  •Responsible for quote software, maintenance, upgrades, user training, helpdesk support.
  •Quote requests. Troubleshoot, order and/or shipping issues.
  •Maintain sample inventory of consumable products. Process sample requests. Provide financial reports to mgmt regarding sample inventory, useage, cost,

• Analysis and Reporting Administrator/Oracle Applications Specialist

  Return Buy

  (Privately Held; 51-200 employees; Computer Software industry)

  January 2001 — November 2003 (2 years 11 months)

  • Discoverer administrator – significant responsibility for configuration and maintenance. Provide on going Oracle Application support for Discoverer.
  • Primary Help Desk related to reports, reporting architecture, and tools. Identify and resolve data integrity issues that arise. Ensure that reporting server environment is stable
  • Manage user reporting requests, development, and rollout (including requirements definition, prioritization, allocation of development resources, status tracking, issues management, and delivery).
  • Implemented ad hoc reporting process that provided 24 hour turn-around.
  • Design, develop and deliver end user training materials.
  • Provide presentations and status reporting to Management.Design and implement order entry procedures including standard orders, web orders, bulk sales, returns, partial refunds, cancelled orders.
  • Monitor consistency of OE data through Oracle standard reports and custom developed reports. Correct any data defects.

• Graduate Administrative Assistant

  UVA School of Engineering

  (Educational Institution; 51-200 employees; Education Management industry)

  March 1995 — May 2000 (5 years 3 months)

  • Maintain student and alumni database for admissions, financial aid, and fulfillment of degree requirements.
  • Train and supervised office support staff.
  •Coordinate graduate student recruitment events.
  •Design, develop and maintain departmental publications, brochures and web pages.
  • Manage fellowship budget. Prepare admissions and financial reports.

Lisa Sites’s Education

• Averett University

  BS , Business Management , 1998 — 2000

  This was an accelerated program.

• Nelson County High School

  High School , General , 1980 — 1984

Additional Information

Lisa Sites’s Groups:

•    CRM Experts

Lisa Sites’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch