Lisa Santos

Current

• Founder/Virtual Assistant at LS Virtual Assistant Services

Past

• IT Specialist at Cascades Technologies, Inc.
• Programmer Analyst at Harris Connect
• Web Programmer at Dominion Enterprises, Inc. Formerly Trader Publishing

• Info Tech Specialist 1/Web Designer at VCU / ISRI
• Retail Sales Representative at T-Mobile
• Jr. Programmer at Ferguson Enterprises
• Quality Assurance Analyst at Ferguson Enterprises

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Education

• Virginia Commonwealth University - School of Business

Recommended

5 people have recommended Lisa

Connections

77 connections

Industry

Internet

Websites

• My Company

Lisa Santos’s Summary

Solid information systems, administrative, customer service, sales and internet marketing experience. Exceptional versatility and adaptability. Dedication and drive as a hard-working individual. Superlative communication and team-building skills. Ability to manage multiple tasks in a pressured environment. Welcome the challenge of solving problems.

Lisa Santos’s Specialties:

virtual assistance, system analysis and design, internet marketing, web 2.0 platforms, web development and design, closing sales, negotiation

Lisa Santos’s Experience

• Founder/Virtual Assistant

  LS Virtual Assistant Services

  (Information Technology and Services industry)

  March 2008 — Present (1 year 9 months)

  A full service virtual assistance business providing internet marketing, social media, web design and administrative support solutions to small businesses, entrepreneurs, non-profit organizations, and busy professionals.

• IT Specialist

  Cascades Technologies, Inc.

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  February 2007 — March 2008 (1 year 2 months)

  Analysis, gathering requirements, quality assurance and web development.

• Programmer Analyst

  Harris Connect

  (Privately Held; 201-500 employees; Internet industry)

  October 2006 — November 2006 (2 months)

  Code, test, and debug applications using Javascript and XML

• Web Programmer

  Dominion Enterprises, Inc. Formerly Trader Publishing

  (Privately Held; 501-1000 employees; Internet industry)

  September 2005 — October 2006 (1 year 2 months)

  Code, test, and debug websites and web-based applications using Coldfusion, PHP, SQL, and stored procedures. Experience working on database-driven websites under Oracle and working from written specifications on small to large-scale projects

• Info Tech Specialist 1/Web Designer

  VCU / ISRI

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  December 2004 — September 2005 (10 months)

  Develop and maintain client’s website for Internet presence. Implemented an online bookstore using Miva Merchant 4.

• Retail Sales Representative

  T-Mobile

  (Public Company; 10,001 or more employees; DT; Telecommunications industry)

  September 2003 — September 2005 (2 years 1 month)

  Assisted customers with information regarding wireless products and service. Provided outstanding customer service to new and existing T-Mobile customers. Handled minor technical support of handsets. Assisted with opening/closing of store and paperwork. Met and exceeded sales goals each month. A 1st Quarter Winner for the 2004 Winner Circle for achieving over 120% of my activations quota. Received 2004 Peak Achievement Award.

• Jr. Programmer

  Ferguson Enterprises

  (Public Company; 10,001 or more employees; Wholesale industry)

  April 2000 — January 2002 (1 year 10 months)

  Reviewed requirements for new and existing programs. Created design documentation to describe program development. Modified, compiled and tested programs using UniBasic. Developed test data for trouble-shooting problems. Worked as lead programmer for small to mid-size projects as well as team member on larger projects.

• Quality Assurance Analyst

  Ferguson Enterprises

  (Public Company; 10,001 or more employees; Wholesale industry)

  May 1998 — April 2000 (2 years )

  Responsible for writing test plans designed to test the utility of specific programs as well as overall software integration. Conducted manual testing of programs and reviewed variances with programmers and other team members. Maintained a high degree of error free programs, procedures, systems, and documentation on all software releases. Trained internal customers and department associates on software releases.

Lisa Santos’s Education

• Virginia Commonwealth University - School of Business

  Business , Information Technology Applications Development , 2001 — 2005

  Dean's List (2002)

  Activities and Societies:

  Former President of the Association of Information Technology Professionals (VCU Chapter)

Additional Information

Lisa Santos’s Websites:

• My Company

Lisa Santos’s Interests:

web development, internet marketing, personal development, personal finance, new technology, social networking, training

Lisa Santos’s Groups:

Former member of the Association of Information Technology Professional

•    Virtual Assistant
•    Friends of Puerto Rico/Amigos de Puerto Rico

Lisa Santos’s Honors:

Get More Commitment Award, T-Mobile (January 2004, March 2004, May 2004)
Sales Excellence Award (8 Times), T-Mobile (January - August 2004)
Q1 Winner Circle Winner, T-Mobile (January - March 2004)
2004 Peak Achievement Winner - T-Mobile (2004)
(Expensed Paid Trip to Hawaii)

Lisa Santos’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch