Battle-hardened Process Reengineer and Change Agent
Portland, Oregon Area
Battle-hardened Process Reengineer and Change Agent
Portland, Oregon Area
(Partnership; International Trade and Development industry)
January 2009 — Present (11 months)
Creating and deploying business processes tailored to the small-business owner. Responsible for financial, logical, and physical infrastructure. Initiating and maintaining positive relationships with local governmental entities in the furtherance of targeted economic development.
(Non-Profit; Insurance industry)
May 2007 — December 2008 (1 year 8 months)
Develop procedures regarding project requirements
Develop documentation set
Train individuals and groups in procedures and methodology
Manage data infrastructure for requirements activities
Represent requirements in intra-departmental teams and meetings
(Government Agency; 1001-5000 employees; Government Administration industry)
October 2005 — May 2007 (1 year 8 months)
Worked with tech staff to develop and implement Enterprise Resource Planning systems
Coordinated computer-related training for groups and individuals
Analyzed data processing needs; developed and enacted improvements
Planned and executed systems projects
Led financial system upgrade (Peoplesoft)
(Public Company; 51-200 employees; Publishing industry)
January 2002 — February 2004 (2 years 2 months)
Developed and implemented division-wide comprehensive training program
Divisional liaison in PeopleSoft upgrade analysis & implementation
Developed standard documentation set
Participated in workflow teams to analyze IM needs and implement process improvements
(Public Company; 51-200 employees; Publishing industry)
January 2000 — December 2001 (2 years )
Project Manager for 50 book projects per year: Budget, Schedule, Materials
Led implementation team for multi-site ERP implementation
Developed departmental and divisional reports
Developed paper strategy resulting in >$35K annual savings for division
Participated in Digital Asset Management Team to identify and protect digital assets
Supervised Production Assistant
(Public Company; 51-200 employees; Publishing industry)
October 1998 — December 1999 (1 year 3 months)
(Public Company; 51-200 employees; Publishing industry)
October 1996 — September 1998 (2 years )
(Public Company; 51-200 employees; Publishing industry)
1995 — 1996 (1 year )
(Public Company; 51-200 employees; Publishing industry)
February 1994 — January 1995 (1 year )
(Insurance industry)
1991 — 1993 (2 years )
BS , Information Technology , 2001 — 2003
n/a , Creative Writing , 1988 — 2000
n/a , English , 1987 — 1988
HS , General , 1983 — 1987
process improvement; language and linguistics; efficiency; history and perspective; organizational behavior; blended philosophy; symbiotic relationship development; photography