Developer Relations Administrator at Palm
Greater San Diego Area
- Current
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- Developer Relations Administrator at Palm
- Ambassador at Fedora Project
- Past
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- Senior Network Engineer at Cardinal Health
- Product Manager at Startup Schwag
- Co-founder and Organizer at Barcamp San Diego
- Product Manager, Designer at Technarium
- Technical Support Analyst at Cardinal Health, Inc
- Blogger at Techie Diva's Guide to Gadgets
- Education
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- The University of Texas at Arlington
- Southern Arkansas University
- Recommended
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2 people have recommended Lisa - Connections
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132
connections
- Industry
- Internet
- Websites
Lisa Brewster’s Experience
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Developer Relations Administrator
Palm
(Public Company; PALM; Computer Software industry)
October 2009 — Present (2 months)
Review submissions to the App Catalog and communicate process and policy to the webOS developer community.
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Ambassador
Fedora Project
(Internet industry)
2008 — Present (1 year )
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Senior Network Engineer
Cardinal Health
(Public Company; CAH; Hospital & Health Care industry)
October 2006 — October 2009 (3 years 1 month)
Cardinal Health develops products and services to make healthcare safer and more productive. My team within R&D is chartered to integrate commercial and proprietary software for remote monitoring, security patching, and diagnostics systems scalable to manage 150,000 Windows-based medication infusion and dispensing devices.
• Collaborate with marketing, developers, and specification writers to define user needs and optimal workflow
• Create functional requirements, use cases, and desired system behavior workflows and models
• Develop and maintain detailed installation guides and training courses for all field employees
• Write whitepapers for internal distribution to marketing, quality, legal, regulatory, and service
• Assist departments to optimize internal collaboration as part of Sharepoint 2003 to 2007 migration plan
• Additional responsibilities include photographing company events and award ceremonies for internal distribution -
Product Manager
Startup Schwag
(Internet industry)
October 2007 — October 2008 (1 year 1 month)
Startup Schwag highlights Web 2.0 startups and emerging technologies by distributing promotional items that one would typically get only from a tradeshow or conference. Now serving over 500 paid subscribers, the company has been featured on prominent industry websites such as TechCrunch and Mashable.
• Designed and implemented new site functionality to grow subscriber base and increase user participation
• Collaborated with external art teams to optimize logo designs for print
• Organized informal “schwag swaps” at BarCamps and other networking events for attendees to trade items, plus generate additional interest for local companies to distribute their own promotional items
• Promoted brand awareness on social networking sites such as Twitter and Flickr -
Co-founder and Organizer
Barcamp San Diego
(Events Services industry)
March 2007 — October 2008 (1 year 8 months)
BarCamp is an international network of unconferences where alpha geeks, industry professionals and others passionate about Internet culture, technology, and life online can meet to share ideas and projects. BarCamp San Diego is a two-day event which has grown to over 200 attendees, and was pivotal in cultivating the San Diego tech community that is now regularly covered in local mainstream media outlets.
• Community manager and evangelist, well-known in both Southern California and the Bay Area
• Operated within a tight budget to provide healthy, nutritionally diverse meals and snacks
• Managed volunteer setup and cleanup crews
• Contributed community updates to the official blog at www.barcampsd.org -
Product Manager, Designer
Technarium
(Internet industry)
March 2007 — August 2008 (1 year 6 months)
Technarium is a think tank analyzing the big problems in Web 2.0 and identifying the barriers to solving them. We’re especially fond of location based services, mashups, attention management, information banking, and data portability.
• Defined user needs and product requirements for data portability product to back up and restore photos and metadata from Flickr
• Created UI wireframe concepts for desktop and web applications
• Assisted developer with alpha testing and debugging
• Recruited and managed 10 person beta program
• Wrote blog posts on trends and roadblocks in Web 2.0 and propose solutions to the community
• Designed logo and site using customized WordPress templates -
Technical Support Analyst
Cardinal Health, Inc
(Public Company; CAH; Hospital & Health Care industry)
February 2005 — October 2006 (1 year 9 months)
The hub of the Cardinal Health service organization is a 250 staffed, 24/7 call center responsible for supporting over 40 products in critical hospital environments used by both nurses and pharmacists. Analysts also serve as a liaison between these customers and approximately 700 Cardinal field engineers for issues that cannot be resolved remotely.
• Provided quality high-volume troubleshooting, issue resolution, and training by phone and desktop sharing
• Documented all cases in tracking software and made significant contributions to knowledge base
• Performed initial root-cause analysis and reported hypotheses to quality assurance for investigation
• Filled interim Tier 4 role to serve as the main point of contact to manage and correct customer experiences relating to our products and services, with authority to report back to R&D on business opportunities and new service solutions
• Developed internal chat functionality for entire service center, maximizing efficiency in communications between support groups in both the US and Canada -
Blogger
Techie Diva's Guide to Gadgets
(Privately Held; Internet industry)
January 2006 — August 2006 (8 months)
Contributed 3-5 posts per week consisting of gadget reviews and other technology topics of concern to women.
Lisa Brewster’s Education
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The University of Texas at Arlington
Web Programming and Design , Marketing, design, e-commerce, business law , 2002 — 2004
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Southern Arkansas University
Theatre , 1999 — 2002
- Activities and Societies:
- Alpha Psi Omega - honorary theatre fraternity
Additional Information
Lisa Brewster’s Websites:
Lisa Brewster’s Groups:
Barcamp San Diego, Lunch 2.0, Jelly in San Diego, Fedora Ambassadors
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Fedora -
Microformats community -
preDevCamp -
San Diego Twitter
Lisa Brewster’s Honors:
• Semi-finalist, Mahalo VLOGIdol podcast competition, 2008
• Cardinal Health Chairman's award, 2007
• HDI Analyst of the Year, 2005
