Director, Platform Services at WebMD
Greater New York City Area
- Current
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- Director, Platform Services at WebMD
- Past
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- CEO at NeedTuNo
- Summer Intern at Benhamou Global Ventures
- Manager, Strategic Analysis at TELUS Mobility
- Associate Consultant at The Boston Consulting Group
- Education
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- INSEAD
- Queen's University
- Queen's University
- Connections
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94
connections
- Industry
- Wireless
- Websites
Lindsay Watt’s Summary
I work at the intersection of technology, consumer insight and business models.
Lindsay Watt’s Specialties:
New product development
Market entry strategies
Customer retention
Lindsay Watt’s Experience
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Director, Platform Services
WebMD
(Public Company; 1001-5000 employees; WBMD; Internet industry)
January 2008 — Present (1 year 11 months)
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CEO
NeedTuNo
(Privately Held; 1-10 employees; Internet industry)
January 2007 — December 2007 (1 year )
Internet startup that helps consumers accelerate creativity.
Took company from concept to launch-ready prototype. Experiences include:
* Consumer Insight. Interviewed over 20 potential users to understand compromises they face in being more creative
* Product Design. Converted research into technical requirements. Helped engineering team code interface (ActionScript & AJAX). Repeatedly updated interface based on user feedback
* Corporate Development. Wrote business plan and used it to recruit engineering team -
Summer Intern
Benhamou Global Ventures
(Privately Held; 1-10 employees; Venture Capital & Private Equity industry)
July 2006 — August 2006 (2 months)
Venture capital firm focused on high tech and Internet industries.
Worked with lead investor and portfolio company OurStory. Experiences include:
* Consumer Insight. Interviewed users to identify needs and map to upcoming releases
* Product Design. Improved product based on consumer needs, feedback and competition
* Competitive Analysis. Provided weekly insight to executives and investors on competitors' actions, potential impact and potential responses -
Manager, Strategic Analysis
TELUS Mobility
(Public Company; 10,001 or more employees; T.TO; Wireless industry)
October 2003 — December 2005 (2 years 3 months)
Canada's third largest - but most profitable - wireless carrier
Led team of five that managed retention, responded to competition and worked across company to build most loyal customers in North America. Experiences include:
* P&L Management: Forecast, reported and managed deactivations on a weekly basis.
* Direct Marketing: Created and executed campaigns via SMS, phone and mail to target high risk clients
* Consumer Insight: Analyzed deactivations for patterns and then rolled out tools for frontline team members to proactively build consumer loyalty across client’s lifecycle
* Competitive Analysis: Identified and executed response to all competitor promotions -
Associate Consultant
The Boston Consulting Group
(Partnership; 5001-10,000 employees; Management Consulting industry)
September 2001 — September 2003 (2 years 1 month)
A global strategy consultancy
Developed solutions to core strategic and operational issues for clients across multiple industries in Europe and North America. Experiences include:
* Business Development. Performed field research and created models to identify new data services revenue streams for wireless phone company
* International Growth Strategy. Assisted brewer in determining value of export opportunities and entering new markets via partnerships with cola bottlers
* Process Redesign. Assisted telco in restructuring order flow from customer to execution and determining profit across orders, clients and segments
Lindsay Watt’s Education
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INSEAD
MBA , 2006
Spent three terms in France and two in Singapore
Dean's list -
Queen's University
BSCEng , Engineering Physics , 1996 — 2001
One year exchange at University of Stuttgart for 2000/2001
- Activities and Societies:
- Member, Junior Varsity Rowing Team
Member, Undergraduate Society Strategic Planning Committee
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Queen's University
BA , Business German , 1996 — 2001
Additional Information
Lindsay Watt’s Websites:
Lindsay Watt’s Interests:
Backcountry skiing, long distance running, photography, design, architecture
Lindsay Watt’s Groups:
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INSEAD Alumni (5,000+ Alumni connected) -
The Boston Consulting Group (BCG) -
Semantic Web -
Internet Product Management Group -
Text Analytics -
Semantic Web Research
Lindsay Watt’s Honors:
Dean's List at INSEAD
Winner at 2006 Infocom Future Leadership Awards for paper on "Innovate to Differentiate"
Dean's List in 1997 at Queen's University
Lindsay Watt’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
