Lillian Clemons

Current

• Research Analyst at LOProducts, LLC
• Morning Mug Host at WMUG

Past

• Coordinator of Academic Technology Services at IUP
• Technology and Business Educator at ICM
• Special Accounts / Merge Liason at First Commonwealth Bank

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Education

• Indiana University of Pennsylvania
• Kaufman ICM School of Business
• Indiana University of Pennsylvania

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Recommended

6 people have recommended Lillian

Connections

63 connections

Industry

Market Research

Websites

• My Company

Lillian Clemons’s Summary

LOProducts-Research provides efficient, expert evaluations and solutions to individuals and businesses. Our services are divided into primary services: Competitive Intelligence, Sales Lead Generation, Email Marketing and Tracking Campaign, Recruiting Support Services & Candidate Sourcing and Professional Job Search Assistance.

LOProducts-Research provides in-depth primary and secondary research to a variety of different clients, executive recruiters, human resource departments, sales managers, marketing departments and job seekers.

Certified Microsoft Office Master Specialist,

Certified COMP-tia A-Plus Certified

Certified Help Desk Manager

MA Adult Education/Communications Technology

Specialized Associate in Computer Management

BA Psychology and professionally trained Instructional Designer

We are seasoned leadership professionals. Our organization values initiative, innovation, and ability to optimize stakeholder value by continually raising the standards of excellence.

We have broad backgrounds in organizational leadership, project management, corporate training, human services, teaching, system design and analysis, business development and technology.

Lillian Clemons’s Specialties:

Competitive Analysis
Call Center Customer Service Technician
Market and Industry Trends
Sales Leads

Lillian Clemons’s Experience

• Research Analyst

  LOProducts, LLC

  (Privately Held; 1-10 employees; Research industry)

  June 2006 — Present (3 years 2 months)

  We are a multi-service research company.
  
  Our technology solutions and unique methodology will allow for the retrieval and indexing of valuable contact and background information for our clients. industry bird's eye view with key decision maker contact information for our target market segments.
  
  Competitive intelligence, market analysis and industry trends is our focus to provide critical information to make strategic decisions about your company's products, industry and direction.

• Morning Mug Host

  WMUG

  (Market Research industry)

  2004 — Present (5 years)

• Coordinator of Academic Technology Services

  IUP

  (Educational Institution; 1001-5000 employees; Higher Education industry)

  August 2004 — December 2006 (2 years 5 months)

  Actively manage and support Academic Technology Services, a technical helpdesk for 14,000 students and 800 faculty members.
  
  Managed 15 federal work study students and a Business Technology class to support the Help Desks. Responsibilities included training, supervising, researching and resolving information and technology problems, (hardware and software), policy questions and establishing effective customer service procedures.
  
  Collaboration with College Technology Managers (CTMs), Instructional Design Center (IDC), and other computing policy committees such as Academic Operations Group (AOG), Academic Policy Advisory Committee (ACPAC).

• Technology and Business Educator

  ICM

  (Privately Held; 51-200 employees; Entertainment industry)

  1998 — 2001 (3 years)

• Special Accounts / Merge Liason

  First Commonwealth Bank

  (Public Company; 1001-5000 employees; FCF; Banking industry)

  August 1993 — May 1998 (4 years 10 months)

  Management of software conversion project resulting from newly acquired institutions.
  
  Management of regulatory compliance project involving new automated banking system.
  
  Team development and administration of corporate training programs impacting 800 bank employees; instructional delivery in product line, regulatory compliance, coaching, customer service and relationship building for 200 bank employees.

Lillian Clemons’s Education

• Indiana University of Pennsylvania

  2003 — 2004

• Kaufman ICM School of Business

  Computer Management , Computers , 1991 — 1992

• Indiana University of Pennsylvania

  Bachelor , Psychology , 1980 — 1986

Additional Information

Lillian Clemons’s Websites:

• My Company

Lillian Clemons’s Interests:

Technology, Call Center Customer Service, Research, Sales Lead, Market Analysis, Competitive Intelligence, Industry Trends, Surveys

Lillian Clemons’s Groups:

SRN

•    The Market Research Event
•    IUP Alumni
•    Virtual Call Center Support: Work From Home Program Support

Lillian Clemons’s Honors:

* ATHENA Award nomination for leadership, community service, professional excellence and assistance to women (2003)

* U.S. Marine Corps Reserve Toys For Tots Commander Award (2003)

* United Way of Indiana County Bronze Award (2003)

* Pennsylvania Prison Society, Prison Run-A-Thon Participant/Recipient of Funds
(2002, 2003)

* Association of Information Technology Professionals Five Consecutive Years of Membership Award (1999), Silver Award (1998) and Bronze Award (1997)


* Data Processing Management Association Region XI Outstanding Student Award (1992)

Lillian Clemons’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch