Owner, Written Designs
Greater Nashville Area
- Current
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- Technical Writer (Consultant) at Nissan North America
- Owner/Technical Communicator/Consultant at Written Designs
- Past
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- Managing Editor at Ahern Rentals, Inc.
- Technical Writer at IGT Systems
- Program Development Administrative Assistant at Nevada Small Busienss Development Center
- Marketing Assistant at Bonanza Beverage
- Summer Camp Lead at City of Las Vegas Leisure Services - Brinley Community School
- Partner Program Account Mgr/Sales Administrator at YELLOWPAGES.COM
- Account Executive/Administrative Assistant at PAC National/Dollarwarehouse.com
- Education
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- University of Nevada-Las Vegas
- Recommended
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3 people have recommended Libby - Connections
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26
connections
- Industry
- Writing and Editing
- Websites
Libby Craver’s Summary
An accomplished Technical Communicator, Publications and Instructional Designer, and Database Developer who currently provides a variety of services to clients through her company, Written Designs. Has a passion for adult-learning theories that have real-world applications as well as efficient API and database designs that increase employee productivity.
Libby Craver’s Specialties:
E-Learning Development
Editing
MS Access Development
Project Management
Publication Layout & Design
Technical Writing
Libby Craver’s Experience
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Technical Writer (Consultant)
Nissan North America
(Public Company; NSANY; Automotive industry)
June 2009 — Present (6 months)
Working with this client to set up technical documentation standards and processes for their global Enterprise Architecture team.
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Owner/Technical Communicator/Consultant
Written Designs
(Writing and Editing industry)
January 2008 — Present (1 year 11 months)
Provide the following services to clients from a variety of industries:
-Technical documentation (software manuals, installation guides, configuration documents).
-Training documentation and analysis (crafting workbooks, e-learning content, PowerPoint presentations, and process analysis recommendations).
-Publication design (layout/design using InDesign, Photoshop, Publisher & QuarkXPress).
-MS Access/VBA application development (using SDLC methodologies for custom development and enhancements).
-Application development project management following SDLC methodologies (gathering user requirements, crafting technical specifications, providing workflows and screen shot samples, documenting application/database designs, performing testing, creating training materials/guides, training end-users). -
Managing Editor
Ahern Rentals, Inc.
(Writing and Editing industry)
January 2006 — December 2007 (2 years )
-Addressed training needs for a company of 2,600+ and coordinated the workflow for 10 writers, 1 translator, 2 videographers and 1 web developer.
-Recruited, interviewed and hired staff of 10+ writers.
-Developed all templates, Visio process workflows, and two documentation management systems for newly created training department.
-Assisted with the implementation of a company-wide SumTotal Learning Management System.
-Developed e-learning content and standards with Lectora Publishing Suite and Photoshop.
-Reviewed and edited all IT and other department policies and procedures, web content, video content, and help files.
-Assisted with the design, testing, implementation, and training for three IBM RPG applications.
-Wrote training scripts and performed voice-overs for company training videos.
-Worked with the CIO to create IT processes, controls, and documentation to comply with Sarbanes-Oxley (SOX) legislation. -
Technical Writer
IGT Systems
(Public Company; IGT; Gambling & Casinos industry)
August 2004 — January 2006 (1 year 6 months)
-Developed departmental documentation templates and a style guide resulting in department-wide adoption of standards.
-Wrote and compiled a 30+ document library for the SQL-based API application.
-Wrote installation instructions, configuration guides, Visio process/architecture diagrams, and reference documents as appropriate during the SDLC for major and minor software releases.
-Involved with developing department initiatives, organizing the document repository, and compiling a documentation CD.
-Designed a Documentation Project Tracking application to track released documents, up-coming priorities, and writer productivity. -
Program Development Administrative Assistant
Nevada Small Busienss Development Center
(Non-Profit Organization Management industry)
January 2004 — July 2004 (7 months)
-Wrote press releases, flyers, newsletter articles, and the 2003 statewide Annual Report.
-Developed procedures for producing client publications and the monthly report resulting in a 2 hour savings in training time.
-Assisted with coordinating training seminars, conferences, and general office duties. -
Marketing Assistant
Bonanza Beverage
(Wine and Spirits industry)
October 2003 — January 2004 (4 months)
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Summer Camp Lead
City of Las Vegas Leisure Services - Brinley Community School
(Government Administration industry)
May 2003 — August 2003 (4 months)
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Partner Program Account Mgr/Sales Administrator
YELLOWPAGES.COM
(Public Company; T; Internet industry)
December 2001 — June 2003 (1 year 7 months)
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Account Executive/Administrative Assistant
PAC National/Dollarwarehouse.com
(Internet industry)
October 1999 — June 2001 (1 year 9 months)
Libby Craver’s Education
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University of Nevada-Las Vegas
Bachelor of Arts , English & Professional Writing , 2002 — 2004
Additional Information
Libby Craver’s Websites:
Libby Craver’s Interests:
Technical writing, instructional design, MS Access development, grammar, corporate communications, publication layout and design.
Libby Craver’s Groups:
An active member of the Society for Technical Communication (STC).
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Technical Writing Professionals -
Lectora User Group -
Technical Writer of Writers -
Lectora Rapid eLearning -
STC Marketing Communication SIG -
TrainingPros
Libby Craver’s Honors:
Won awards for her publications and documentation, including an STC Excellence Award for a Technical Publication Department Style Guide and an STC Merit Award for an the 2003 NSBDC Annual Report.
Libby Craver’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
