
Support Engineer at Microsoft Corporation
China

Support Engineer at Microsoft Corporation
China
Strong interests in OOAP, design patterns, and refactoring practice.
5.5 years experience in programming (4 years in C#.NET/Windows Forms/SNMP), 1 year supporting experience with Microsoft Web Platform (such as IIS, ASP.NET)
Experienced in both commercial and open source projects.
Excellent academic preparation and a wide knowledge breadth.
High motivation, great creativity and strong sense of responsibility.
Social, energetic, warm-hearted, mature and humorous.
Windows Forms\smart client development,
SNMP related network management,
IIS\ASP.NET,
Dump analysis,
InstallAware installer technology
Familiar with IssueNet, SharePoint, Vault, DockPanel Suite, Crystal Reports, Dundas Chart, and Krypton Toolkit.
(Public Company; MSFT; Computer Software industry)
October 2008 — Present (1 year 2 months)
Working in Developer Support for Internet team, APGC CSS, P.R. China.
Supporting IIS/ASP.NET, Windows Workflow Foundation cases. Mainly focusing on USA Professional and Australia/New Zealand Premier customers.
(Individual & Family Services industry)
May 2005 — Present (4 years 7 months)
Maintained three open source projects in my spare time. They are,
Sharp SNMP Suite
http://sharpsnmplib.codeplex.com
M8 Theme Builder
http://mymobilepack.codeplex.com
Code Beautifier Collection for CodeGear RAD Studio
http://code.google.com/p/lextudio
AStyle Addin for SharpDevelop
http://www.codeplex.com/alex
(Public Company; 10,001 or more employees; SFA; Telecommunications industry)
March 2007 — September 2008 (1 year 7 months)
Designed and developed a network element management system named ECEM for Ethernet over Coax platform written in C#.NET/Windows Forms.
Add SNMP functionality.
Add Visual Studio .NET like docking style layout and Office 2007 rendering effect.
Add SQL Server 2005 based reporting functions.
Master , Optical Information Engineering , 2004 — 2007
Started an open source project named Code Beautifier Collection (http://code.google.com/p/lextudio) in 2005.
Bachelor , Electronic Information Engineering , 2001 — 2004
Performed several times at New Year Eve parties.
Joined a singing band named EI Boys.
Won the third prize of HUST Annual Foreign Language Songs Competition in 2003 with EI Boys.
New technology, badminton, pop music, watching movies