
Consultant at Lesa Keller Consulting
Greater Seattle Area

Consultant at Lesa Keller Consulting
Greater Seattle Area
Human Resource Business Partner with in-depth knowledge of human resource operations, 10+ years global experience at field and corporate levels, business acumen, and a background in sales and marketing. Expertise in working directly with corporate and line organizations to achieve maximum return on human capital. Respected for accomplishments in managing complex and international environments, negotiating benefits, and developing performance management programs. Versatility and solid experience in biotech, insurance, and international arenas. Approachable, relationship builder that engenders trust throughout the organization. Key contributor in:
• Organizational Development
• Coaching, Counseling, & Wellness
• Employee & Labor Relations
• Health & Welfare Benefits Negotiations
• Strategic Planning & Budgeting
• Training & Development
• Legal Compliance
• Performance Management
• 401k & Retirement Planning
• International Travel to 22 Countries
(Human Resources industry)
December 2009 — Present (3 months)
Currently auditing 403b & 401a retirement plans for a Native American organization in Bethel, Alaska. Setting up the Benefits Department with processes and systems for legal compliance for retirement and health & welfare plans. Will hire and train a new Benefits Coordinator. Available for next opportunity in early April 2010.
(Privately Held; Online Media industry)
May 2009 — Present (10 months)
Prepares copy for online newspaper for Seattle Unemployment issues, events, and advice. Learning eMarketing and social networking processes to apply professionally.
(Human Resources industry)
January 2009 — Present (1 year 2 months)
Created the Job Seeker Network in January 2009 to support folks in their job search. We meet twice monthly for prepared presentations, skill building sessions, and discussions.
If you are interested in learning more, please contact me at lesa_keller@earthlink.net All are welcome!
(Public Company; Consumer Electronics industry)
July 2008 — May 2009 (11 months)
Directed Human Resource Department and coordinated programs through the Branch President and Sharp’s corporate office.
• Collaborated with top level executive team to create a seamless HR transition during merger and acquisition. Recommendations for modifying the culture were implemented by corporate and resulted in a smooth acquisition.
• Member of executive team that implemented new health & welfare plan including medical, dental, vision, and employee assistance program. Recommendations were implemented.
• Smoothly led 401k complex multi-layered termination initiative rollover into new plan while at the same time strengthening employee relationships.
• Managed payroll through Automatic Data Processing (ADP) ensuring a seamless payroll transition.
• Analyzed job descriptions during acquisition and made recommendations to senior management regarding reporting structure, pay grades, and titles resulting in an efficient integration.
(Consumer Electronics industry)
February 2008 — July 2008 (6 months)
Served as strategic partner to senior management for policy development, team-building, recruitment, outstanding legal issues, and corporate communications in the local office and 9 field offices.
• Counseled senior management and negotiated adjustments in health & welfare plan with expected savings of $106,000 annually.
• Responded to legal issues audited & maintained compliance avoiding further litigation.
• Created appropriate job descriptions through interviews, observation, and analysis.
• Designed and established an Employer/Employee performance review system. Made the system easy to use leading to a full program adoption.
(Construction industry)
January 2006 — January 2008 (2 years 1 month)
Member of the executive team and spearheaded HR to become a strong presence in the company involving senior management and field staff. Designed performance management system and participated in all reviews. Developed regular communication pieces for field staff. Educated employees regarding benefits and ongoing wellness.
• Analyzed L&I self-insured program and made recommendation to senior management for an expected savings of 15% annually.
• Worked with Case Workers to process injury claims and bring cases to an effective closure.
• Achieved an excellent retention record reducing the cost of turnover by 26%.
• Restructured risk management processes to be more efficient and avoid further litigation.
(Hospitality industry)
September 2005 — April 2006 (8 months)
Established HR processes, benefits, labor union relationship with management and employees.
• Monitored unemployment, L&I, and Jones’ Act claims to minimize loss of resources.
• Facilitated labor union meeting between management, employees, and union representatives.
• Worked with Case Workers and investigators to process injury claims and bring cases to an effective closure.
(Privately Held; Insurance industry)
February 2005 — September 2005 (8 months)
Assigned a book of clients to service in their self-insured and fully insured health & welfare programs. Invited to initiate and be the Chairman of the Compliance Committee resulting in a shift of company support for legal research and savings of attorney time. Set up intranet website for our legal compliance questions, researched and responded to client's legal concerns. Prepared and presented open enrollment meetings for clients' employee groups.
(Privately Held; Insurance industry)
2004 — 2005 (1 year )
Worked designated book of business (clients between 100 – 1400 lives) for day-to-day management of employee benefits platforms. Led internal employee wellness program, and trained co-workers in soft skills. Researched employment laws and advised co-workers and clients.
• Provided consultation to HR Departments on benefits plan, renewal analysis and ongoing plan strategies.
• Facilitated and completed Form 5500 IRS filings for Health & Welfare plans for legal compliance.
• Prepared coverage submissions to insurance carriers, including pre-completing applications, coordinating client signatures and binder checks, auditing enrollment forms and communicating with carrier contacts.
(Public Company; MAN; Staffing and Recruiting industry)
March 1998 — May 2000 (2 years 3 months)
Responsible for 2 branches, 600 employees, and P&L for offices totaling $5MM in revenue. Corporate was considering a closure but under my leadership business grew by 61% over 2 years. Won a $30,000,000 RFP through solid consultative sales skills including NLP techniques; developed presentations and proposals. Conducted compensation surveys, determined salary ranges, recruited, trained, and developed a loyal and dedicated staff, Maintained ISO 9000 compliance.
MBA , Finance & Human Resources , 2005 — 2011 (expected)
Counseling , Marriage & Family Counseling , 1993 — 1993
This was a one-year diploma course.
B.S. Summa Cum Laude , Business Administration , 1980 — 1982
Tennis; racquetball; handwriting analysis; natural health; continuous life learning.