George Lerner

Current

President at Lerner Consulting, Inc.

Past

Web master at Alternative to Meds Center

Education

California Leadership Center - Bryan Franklin Coaching Program
Landmark Education
University of Arizona

Peak Potentials

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1 more...

Connections

54 connections

Industry

Management Consulting

Websites

George Lerner’s Summary

I work with client service or technical support departments in small- to mid-size businesses, who need to eliminate recurring client service issues and dramatically improve their client's experience of their products and services.

At one company, I showed which groups of people were having the most problems, what the top problems were, and how the time to fix those problems had changed over the past weeks. Since clients were frustrated not knowing what had been taken care of, we trained people how to communicate what they fixed, so the clients were satisfied the problems were fixed right. I was so good at satisfying frustrated or even angry people, those people were frequently transferred to me. The improved service performance helped save the company from losing a $multi-million/year contract.

Writing processes that simplify flow of activities in a company, especially customer service, technical support, sales, and order fulfillment. Designing solutions for the core of business breakdowns. Identify business steps to make projects succeed.

Developing training videos and procedures for business processes and software. Matching business requirements and software capabilities.

George Lerner’s Specialties:

Coaching managers & professionals to close the gap between the results they want and what is actually going on.

Automating info transfer from multiple web sites to databases or spreadsheets (data scraping). Developing web sites to communicate small business service offers.

Real estate investing, avoid foreclosure. Direct response Internet marketing, knowledge publishing and web site development.

Audio/video and seminar production. Workshop leader preparation.

George Lerner’s Experience

President

Lerner Consulting, Inc.

(Professional Training & Coaching industry)

March 2004 — Present (5 years 9 months)

Write business processes that eliminate bottlenecks to business growth, improving strategy, execution, and client experience.

Business coaching in effective communication, leadership, and internet marketing strategy. Prefer working with small business owners and entrepreneurs.

Developing processes for investing in residential real estate, have program for private investors, help home buyers get qualified for loans, prevent foreclosures.
Web master

Alternative to Meds Center

(Alternative Medicine industry)

May 2008 — February 2009 (10 months)

Residential program bringing mental health, ease people off addictive drugs (including anti-depressants, stimulants, narcotics, anti-psychotics, anti-anxiety, and other prescription drugs) with natural ingredients. Brain chemistry and blood chemistry testing, drug tapering, and natural supplementation to eliminate need for addictive drugs, even if they have been used for decades.

George Lerner’s Education

California Leadership Center - Bryan Franklin Coaching Program

Business coaching 2008 — 2009

Business coaching, leadership dynamics, effective meetings, corporate culture, group dynamics
Landmark Education

1980 — 2008

Activities and Societies:

Introduction Leaders Program (leadership, workshop leader, communication)
Landmark Forum and numerous other courses
Workshop production, audio/video production
Developing systems and procedures
University of Arizona

Computer science 1981 — 1982
Peak Potentials

2008

http://www.millionairemind.com/a/?wid=133924&page=/wow/

Activities and Societies:

Millionaire Mind Intensive
Never Work Again: Massive Passive Income

Additional Information

George Lerner’s Websites:

George Lerner’s Interests:

business processes, business coaching, organizational effectiveness, consulting, internet marketing, knowledge publishing, website development, real estate investing, yoga, swing dancing, classical music, chess

George Lerner’s Groups:

California Leadership Center, Bryan Franklin Coaching Training, Peak Potentials, Jay Abraham Master Mind Mentorship Marketing, Landmark Education, Enlightened Wealth Institute, Trump Institute