Technical Director at SMEcentric
Northampton, United Kingdom
Technical Director at SMEcentric
Northampton, United Kingdom
As an executive technical manager and skilled inter-network professional by trade, I bring nearly twenty years’ experience, including eight at executive level, in IT/ICT, telecommunications, Internet services and technical professional services.
I have a proven track record in organisational leadership, service delivery and strategic change. Driving performance improvements through productivity efficiencies and process streamlining, and dramatic cost reduction through innovation are hallmarks of my career.
With business and commercial acumen I am able to ensure effective use of information and communications technology aligned with the strategic goals of the business to increase competitiveness and profitability in a 21st century marketplace.
Technical Manager/Director in Telecoms, Data Communications, Content Delivery, and Multimedia, including E-Commerce and Internet services.
(Information Technology and Services industry)
December 2007 — Present (8 months)
(Internet industry)
1996 — Present (12 years)
Undernet is one of the worlds first and longest established Internet Relay Chat (IRC) networks with an average user-base (at any given moment) of around 100,000 users.
(Privately Held; 1-10 employees; Research industry)
January 1995 — Present (13 years 7 months)
Research and development for Internet, IT/ICT and telecommunications solutions, technology, and applications. Also Cisco solution experimentation in a lab environment to research/investigate innovative network solutions.
(Public Company; 10,001 or more employees; BT; Telecommunications industry)
July 2006 — December 2007 (1 year 6 months)
Oversaw a pan-UK organisation of 150 people plus a further group of 100 as part of a matrix organisation, responsible for service delivery of the BT 21st Century Network infrastructure, as well as ongoing legacy customer-driven services. Specialised in cost reduction, process streamlinig, organisational performance, and quality improvement methodologies (TQM/6-Sigma).
(Public Company; 10,001 or more employees; BT; Telecommunications industry)
December 2002 — July 2006 (3 years 8 months)
Managed matrix and direct teams in support of service design and delivery for managed IT/ICT services for medium to large corporate customers as well as solutions architect associated with large managed services and transformational outsourcing projects.
(Public Company; 501-1000 employees; TRLY; Internet industry)
2001 — 2002 (1 year)
Responsible for the evolution, design, deployment, and operations of the Lycos European network infrastructure and technical operational platform.
(Internet industry)
1999 — 2001 (2 years)
(Privately Held; 1-10 employees; Internet industry)
September 1997 — March 1999 (1 year 7 months)
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
June 1996 — September 1997 (1 year 4 months)
(Government Agency; 10,001 or more employees; Military industry)
March 1993 — April 1996 (3 years 2 months)
(Government Agency; 10,001 or more employees; Military industry)
January 1989 — March 1993 (4 years 3 months)
Aviation, Martial Arts, Languages, Flamenco, Andean Music, Business
Cisco Certified Internetwork Expert (CCIE) #8936,
Member of the Institution of Engineering and Technology (MIET),
Member of the British Computer Society (MBCS),
Chartered IT Professional (CITP),
Associate of the Chartered Management Institute (ACMI)