
Writer, designer, composer, virtual worlds consultant
Greater Seattle Area

Writer, designer, composer, virtual worlds consultant
Greater Seattle Area
Flexible communications professional, producing creative strategies and materials that increase awareness, interest and participation.
Print and Web marketing communication, including strategic planning, graphic design, and writing; online community-building; Second Life building and community moderating
(Sole Proprietorship; Online Media industry)
January 2008 — Present (1 year 7 months)
(Partnership; Online Media industry)
2007 — Present (2 years)
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
May 2002 — March 2008 (5 years 11 months)
Designed and maintained agency Web site, including blog; designed produced agency print marketing communications materials, newsletter and collateral; managed agency IT use, including LAN, hardware and software selection and purchase, and user technical support.
(Public Company; 51-200 employees; LVWD; Internet industry)
1996 — 2001 (5 years)
Managed online special interest community with over 5,000 participants weekly and 150+ remote staff; organized and hosted topical online chats, message boards, interviews and Webcasts; designed and maintained community’s Web site. Selected, trained and supervised remote staff; handled customer service questions, complaints and complaint escalation; developed online help materials related to using community live chat tools and message boards.
(Government Agency; 10,001 or more employees; Transportation/Trucking/Railroad industry)
1991 — 1995 (4 years)
Led multi-agency communication strategies teams for transit-related products and services, resulting in national award-winning programs to reduce drive-alone commuting; coordinated research to identify target market characteristics and assess communications effectiveness; created a variety of marketing materials and collateral to communicate with region-wide employers, employees and the general public; provided LAN administration, network training and desktop publishing-oriented technical support. Developed and implemented voicemail bus pass ordering system.