Lee McIvor

Current

• Freelance User Researcher at LBi
• Director at CustomBuilt

Past

• Freelance Insight Consultant at Department for Work and Pensions
• Freelance Information Architect at Ocado
• Freelance Interaction Designer at BBC

10 more...

Education

• Northumbria University

Recommended

2 people have recommended Lee

Connections

80 connections

Industry

Design

Websites

• My Blog

Lee McIvor’s Summary

I'm an experience design consultant with a broad range of expertise. My clients have ranged from web startups to charities and multinational corporations

My skills include customer research (contextual research, interviews, remote methods such as diary studies etc) through design techniques & methods (personas, scenarios and co-design workshops) to usability review and testing of products and sites (heuristic evaluations, formal and informal usability testing).

At the core of what I do is ensuring that business goals and customer goals are brought together into a proposition that benefits both parties. It's also about recognising that digital design fits within a broader service for the customer, and can't be fully separated.

Lee McIvor’s Specialties:

* Service & experience design consultancy
* Full lifecycle expertise
* Project management
* Web accessibility
* Usability testing & evaluation

Lee McIvor’s Experience

• Freelance User Researcher

  LBi

  (Public Company; LBI; Internet industry)

  November 2009 — Present (2 months)

• Director

  CustomBuilt

  (Internet industry)

  February 2008 — Present (1 year 11 months)

Additional Information

Lee McIvor’s Websites:

• My Blog

Lee McIvor’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch