Laylah Muran De Assereto

Current

• Communications Director at Playwrights' Center of San Francisco
• Owner at Little Moon Consulting (Sole Proprietorship)

Past

• Accountable Manager - Consultant at Custom Recruiting - contract with Kaiser via CompuCom
• Six Sigma Black Belt at NAMM California
• Project Coordinator at DLR Group

• Administrative Assistant at Wells Fargo Bank

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Recommended

3 people have recommended Laylah

Connections

26 connections

Industry

Management Consulting

Websites

• My Company
• The Playwrights' Center of SF

Laylah Muran De Assereto’s Summary

When I was ten I read "Cheaper by the Dozen" a biography of an efficiency expert at the turn of the 20th century and his twelve children. I immediately became a family pest trying to find the best most efficient way to do anything. I have incorporated those lessons learned at such a formative age into every position I've held since I began working over twenty years ago.

With the Six Sigma quality training and certification, came a passionate interest in doing the right thing for the customer, the right way, the first time.

I have worked in industries as diverse as children's advocacy, general construction, banking, architecture & engineering, and medical management.

In addition to the professional experience in these industries I also have a strong background in the creative arts; performance and writing.

Ideally I seek to combine the professional skills I have with the passion and understanding I have for the non-profit and creative industries to help them serve the public more effectively.

Laylah Muran De Assereto’s Specialties:

Excellent communication, leadership, and presentation skills. Certified Six Sigma professional in Medical Management and Health Insurance. Project management of large and small projects, with teams ranging in size from two to 50. Process engineering and analysis.

Laylah Muran De Assereto’s Experience

• Communications Director

  Playwrights' Center of San Francisco

  (Non-Profit; 1-10 employees; Performing Arts industry)

  April 2005 — Present (3 years 2 months)

  I am currently on the Board of Directors for the Playwrights' Center of San Francisco. I am the Communications Director and Secretary. Responsible for publicity, advertising, and organization records.

• Owner

  Little Moon Consulting (Sole Proprietorship)

  (Sole Proprietorship; Myself Only; Management Consulting industry)

  February 2005 — Present (3 years 4 months)

  Providing management consulting and Six Sigma Black Belt services.

• Accountable Manager - Consultant

  Custom Recruiting - contract with Kaiser via CompuCom

  (Non-Profit; 10,001 or more employees; Management Consulting industry)

  March 2005 — March 2007 (2 years 1 month)

  Accountable Manager (by contract) at Kaiser Permenente for a large scale improvement initiative. Responsible for project team of 11 consultants, 8+ department staff, and a customer team of subject matter experts (100+). Initiative goal is to improve the turn around time for On-Boarding new hires (ensuring they have the computer and network and account access necessary to be productive when they start). Successfully deployed to four regions prior to my departure with a 50%-70% reduction in turn around time (from 37-40 days down to 7-20 days depending on region) with an estimated productivity cost savings of up to $15 million by end of year 2006. The initiative solutions consist of process improvements, system development, and creation of a specialized customer service department.

• Six Sigma Black Belt

  NAMM California

  (Privately Held; 201-500 employees; Hospital & Health Care industry)

  1999 — 2004 (5 years)

  Lead large and small Six Sigma projects. Developed and facilitated training for Process Owners, Green Belts, and Black Belts. Participated in Leadership Platform on the Project Navigation Team, performing peer review on Black Belt projects to ensure proper application of the methodology and tools. Mentored Green Belts. Reported out project progress to senior leadership.

• Project Coordinator

  DLR Group

  (Privately Held; 51-200 employees; Architecture & Planning industry)

  1997 — 1998 (1 year)

• Administrative Assistant

  Wells Fargo Bank

  (Public Company; 10,001 or more employees; Banking industry)

  1992 — 1997 (5 years)

Additional Information

Laylah Muran De Assereto’s Websites:

• My Company
• The Playwrights' Center of SF

Laylah Muran De Assereto’s Interests:

Live Music, Reading, Movies, theatre, management principles and effectiveness, process improvement and analysis, travel, cooking

Laylah Muran De Assereto’s Honors:

Honoree Award winner for the 2006 BACIC All Stars Talent Show Network an inner-city underprivileged youth development organization.

Laylah Muran De Assereto’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch