Laurent Courtines

Current

Community Manager at AOL

Past

Quality assurance engineer at Robert Greenberg Associates
Member Services Manager at Sportingnews.com

Education

State University of New York at Binghamton
Brooklyn Technical High School

Recommended

10 people have recommended Laurent

Connections

164 connections

Industry

Online Media

Websites

My Company

Laurent Courtines’s Summary

Community manager for Games.com casual games portal.
- Interact with members on a daily basis.
- Strategically advise production team on community based initiatives on Games.com.
- Manage all community programming on AOL games/Games.com
- Increase Games.com visibility via social networks and other social media properties.
- Gamesdotcom twitter has over 2,400 followers
- Games.com Facebook fan page has over 4,300 fans
- Games.com Blog started in 2007 has over 3200 RSS subscribers.
- Consultant for the Gamedaily.com site for their social media initiatives.
- Product/Project management. Specializing in Search Engine Optimization, community tools and Social Network games.

Laurent Courtines’s Specialties:

Managing Online Communities
Online Conflict Resolutions
Interactive Strategy
Social Media Strategist
Social Gaming Design Best Practices
SEO Best Practices

Laurent Courtines’s Experience

Community Manager

AOL

(Public Company; AOL; Internet industry)

2006 — Present (3 years )

Community manager for Games.com casual games portal.
- Interact with members on a daily basis.
- Strategically advise production team on community based initiatives on AOL games/Games.com.
- Manage all community programming on AOL games/Games.com
- Increase AOL games/Games.com visibility via social networks and other social media properties.
Quality assurance engineer

Robert Greenberg Associates

(Design industry)

December 2005 — September 2006 (10 months)

Ensured quality, tested and assisted in the deployment of Fortune 500 web-based ad banners and newsletters. Primary quality assurance work done for Purina, Johnson and Johnson, Nike and Verizon Wireless.
Member Services Manager

Sportingnews.com

(Privately Held; 51-200 employees; Sports industry)

April 2001 — December 2005 (4 years 9 months)

- Head of all member services. Community manager and quality assurance.
- Trained and hired all consumer facing staff
- Advised on game development for Fantasy Games
- Lead all Testing of games

Laurent Courtines’s Education

State University of New York at Binghamton

BA , History, Psychology , 1993 — 1997

Activities and Societies:

Club Rugby
Brooklyn Technical High School

1988 — 1992