Laura P. Thomas, ABC

MarCom Senior Consultant at Dell

Austin, Texas Area

Current
  • MarCom Senior Consultant at Dell
Past
  • eBusiness Development Sr. Consultant at Dell
  • Communications Consultant at Spherion/Dell Inc.
  • Communications Advisor at Dell Financial Services
Education
  • University of Louisiana at Monroe
  • Louisiana State University and Agricultural and Mechanical College
Connections
374 connections
Industry
Public Relations and Communications
Websites

Laura P. Thomas, ABC’s Summary

More than 13 years of corporate communications, public relations, employee communications, branding, marketing, community engagement, reputation management, print design, event management, electronic commerce, social media, virtual world development and web design all rolled up into one accredited, ball-of-fire business communicator.

A proven professional who works closely with executive management to develop and execute global strategies that align internal and external communication in support of corporate growth, increased market share and extended brand awareness.

Laura P. Thomas, ABC’s Specialties:

Online Communication
Public Relations
Employee Communications
Community Relations
Public Affairs/Govt. Relations
Executive Communication
Branding
Video and Event Production
Virtual Worlds
Social Media


Laura P. Thomas, ABC’s Experience

  • MarCom Senior Consultant

    Dell

    (Public Company; DELL; Information Technology and Services industry)

    October 2009Present (2 months)

    Strategic Projects and Global Landing Page Manager for the Small and Medium Business Digital team.

  • eBusiness Development Sr. Consultant

    Dell

    (Public Company; DELL; Information Technology and Services industry)

    February 2006October 2009 (3 years 9 months)

    Provided strategic direction and internal consulting, as well as project management that integrated online and social media opportunities with a focus on Corporate Communications and Investor Relations. Worked collaboratively with many departments and interacted with staff at all levels. Researched emerging new media technologies and trends in order to best determine how they could be applied to improve business communication and the customer experience.

    Previously responsible for the overall strategy of the home page of Dell.com. Assisted with the creation of Direct2Dell.com and continue to contribute posts to that blog. Championed the implementation of web feeds and podcasts on Dell.com. Led Dell into the metaverse with the creation of Dell Island in Second Life. Launched Dell.com/Earth and StudioDell.com, which won a "Peoples Choice" Webby award.

  • Communications Consultant

    Spherion/Dell Inc.

    (Public Company; 10,001 or more employees; Computer Hardware industry)

    May 2005February 2006 (10 months)

    Contracted at Dell Inc. in their consumer line of business and international services. Worked directly with consumer advocacy media nationwide on customer issues; also, assisted with global internal communication for consumer segment teams, including the internal launch of a new product line and a new consumer service. In other contract assignments at Dell, worked closely with executive management to plan programs that reduced attrition, increased morale and tackled the tough issues of diversity and inclusion in the public line of business.

  • Communications Advisor

    Dell Financial Services

    (Public Company; 501-1000 employees; Financial Services industry)

    October 2000March 2005 (4 years 6 months)

    Managed all corporate communications for joint venture of Dell Inc. and The CIT Group that financed $5.8 billion in U.S. sales in FY05, or approximately 12 percent of Dell’s overall revenue. Responsible for all internal and external communications programs, including media relations, executive and employee communication, online initiatives and branding.
    Responsible for preparing press releases, maintaining media contacts and responding to reporter inquiries, and crafting internal communication strategy that informed affected employees and retained key talent. Developed company’s first-ever strategic community relations plan, centered on employee volunteerism. Created brand guidelines and designed DFS logo to meet standards of Dell Global Branding. Redesigned and managed the overall vision of the DFS Intranet. Worked with Dell and DFS Online teams to redesign the DFS external Web site.
    Supervised contract workers and employee committees on special projects.

  • Deputy Director of Communications

    Texas Workforce Commission

    (Government Agency; 5001-10,000 employees; Human Resources industry)

    July 1996October 2000 (4 years 4 months)

    Supervised internal and external communications. Managed $500,000 budget, and had direct supervision over three staff writers/designers and an administrative assistant.
    Bolstered media relations through story placement and as spokesperson. Managed the production of an award-winning monthly newsletter with distribution of more than 6,000 copies nationwide. Planned, edited, designed and produced 96-page annual report. Coordinated executive and agency messages to be disseminated through Internet, Intranet and other communications tools.
    Worked closely with marketing department to establish Texas Workforce brand and build image of statewide workforce partners system. Consulted with other agency departments to plan and design promotional materials for their programs, often under severe time constraints. Worked closely with Governmental Relations director to prepare presentations for legislative hearings.

  • Information Specialist

    PepsiCo Food Systems

    (Public Company; 5001-10,000 employees; Food & Beverages industry)

    February 1994March 1996 (2 years 2 months)

    Communications generalist for internal/external worldwide audiences working in media relations, government affairs and newsletter production for $2.8 billion foodservice distribution division of PepsiCo, Inc. Managed the translation, production and distribution of a Spanish-language edition of the quarterly newsletter distributed to more than 400 employees in Mexico and Puerto Rico. Presented successful proposal to senior executives for funding to produce educational coloring book distributed to elementary students nationwide.
    Wrote feature articles for quarterly news magazine to more than 3,200 employees worldwide; edited several specialized newsletters. Designed brochures, payroll stuffers, logos and other printed materials. Produced videos and supervised photo shoots across nation. Supported corporate government relations campaigns and lobbying efforts. Planned annual management and supplier conferences & special events. Managed a week-long, quarterly employee orientation program.


Laura P. Thomas, ABC’s Education

  • University of Louisiana at Monroe

    Public Relations 19931993

    Activities and Societies:
    Graduate assistant in Office of University Relations, Co-op at the Superconducting Super Collider
  • Louisiana State University and Agricultural and Mechanical College

    BAJ , News/Editorial Journalism , 19881992

    Activities and Societies:
    Sigma Kappa, LSU Ambassadors

Additional Information

Laura P. Thomas, ABC’s Websites:

Laura P. Thomas, ABC’s Interests:

virtual worlds, social media, reading, college football and music

Laura P. Thomas, ABC’s Groups:

International Association of Business Communicators
Louisiana State University Alumni Association

  •    Louisiana State University Alumni
  •    Austin High-Tech
  •    Web Effectiveness Network (Bowen Craggs)
  •    IABC's - ABC (Accredited Business Communicators) Forum
  •    Twitter
  •    International Association of Business Communicators (IABC)
  •    LSU Alumni Geaux Networking Society
  •    PepsiCo Employees and Alumni
  •    MarketingProfs
  •    Dell
  •    Social Media Club
  •    VirtualWorlds
  •    Virtual Worlds Roadmap
  •    Dell Financial Services Alumni
  •    IABC Southern Region Conference 09
  •    ThinkBalm Innovation Community

Laura P. Thomas, ABC’s Honors:

International Association of Business Communicators (IABC)
• U.S. Southern Region Grants Chair, 2008. Other offices held include: U.S. Southern Region VP of Leader Development, 2006; District Conference Co-Chair, 2003; District Secretary, 2002; Austin Chapter President, 2001
• Achieved designation of Accredited Business Communicator, 2003
• Bronze Quill & Silver Quill award winner in Dallas, Austin and U.S. District 5

Louisiana State University Alumni Association (LSUAA)
• Past President, Past VP, Past Secretary/Webmaster of Austin Chapter
• Austin Chapter Board Member, 1997 – 2007
• National LSUAA Chapter Leader Award winner, 2000

2007 Webby Awards - People's Voice Winner for StudioDell.com


Laura P. Thomas, ABC’s Contact Settings

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