Check out my VisualCV http://www.visualcv.com/lauranavarro
Charlotte, North Carolina Area
- Current
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- Financial Business Analyst at IBM
- Past
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- Logical Access ID Administrator at IBM
- Lotus Notes Administrator at CDI
- Source Material Specialist at Research Institue of America
- Assistant to Executive Secretary at Midas Kapiti International
- Librarian at Polytechnic University
- Education
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- Queens University of Charlotte
- University of North Texas
- University of North Carolina at Greensboro
- Recommended
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3 people have recommended Laura - Connections
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50
connections
- Industry
- Information Technology and Services
- Websites
Laura Navarro’s Summary
Experienced management professional with skills in managing remote employees and interacting with tecnical and nontechnical users while providing feedback and direction both down and up the management chain. Strengths include organization and attention to detail, creating and maintaining procedures, and meeting deadlines. Demonstrated problem-solving skills and ability to learn quickly.
Recently completed Executive Masters in Business Administration (EMBA).
Laura Navarro’s Specialties:
Security in areas of ID administration and provisioning.
Laura Navarro’s Experience
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Financial Business Analyst
IBM
(Public Company; IBM; Information Technology and Services industry)
December 2008 — Present (1 year )
Standardized two positions into a single job providing resource and budget data gathering and analysis support to 3 service lines with a combined annual budget of $200M
• Coordinated steps to close gaps identified between headcount and budget
• Identified spending issues and pursued details or corrections prior to providing monthly executive scorecard presentation
• Streamlined metrics gathering report to reduce data errors and speed up delivery -
Global Financial Analyst
IBM
(Public Company; IBM; Information Technology and Services industry)
May 2008 — December 2008 (8 months)
Provided global business operations consolidation support to the global integration executive and Security, Access, and Risk Management Vice President.
• Developed method to successfully track and coordinate global costs and charge backs between three geographies using Excel and financial data from multiple sources.
• Defined and gained global program lead agreement on charges, ensured payments occurred between the geographies.
• Generated monthly financial, labor and spending reports and reviewed with program managers, geographies and integration executive -
People Manager
IBM
(Public Company; IBM; Information Technology and Services industry)
January 2007 — May 2008 (1 year 5 months)
Managed a global team of programmers and IBM Tivoli Identity Manager (ITIM) specialists. The team consisted of 12 regular employees, 11 contractors, and 6 offshore resources.
• Performed resource management and leadership tasks to ensure work distribution, goal identification and accomplishment, and career development.
• Ensured that all solutions were IBM, customer, and Sarbanes-Oxley compliant
• Identified automation opportunities which improved the Logical Access team’s productivity and audit compliance.
• Coordinated team and individual meetings to ensure remote team members were supervised and motivated -
Automations Solutions Team Lead
IBM
(Public Company; IBM; Information Technology and Services industry)
August 2002 — January 2007 (4 years 6 months)
Lead a team of java programmers, ITIM and Tivoli Access Management (TAM) specialists.
• Responsible for sizing work efforts, creating task plans, and assigning implementation and support resources for ITIM and TAM deployments.
• Gathered and documented customer requirements, developed use cases, and tested and verified ITIM functions.
• Part of team that developed ITIM Express Certification exam. -
Logical Access ID Administrator
IBM
(Public Company; IBM; Information Technology and Services industry)
September 2000 — August 2002 (2 years )
Administrator for internal Lotus Notes ID management using internal tool
- Daily user support and rotating pager support for ID administration tool
- Manual administration of UNIX IDs (AFS, DCE, AIX)
- Created and/or maintained detailed procedures -
Lotus Notes Administrator
CDI
(Public Company; CDI; Staffing and Recruiting industry)
October 1998 — September 2000 (2 years )
Administrator for internal Lotus Notes ID management using internal tool.
Created internal documentation for manual processes and troubleshooting guides. -
Source Material Specialist
Research Institue of America
(Publishing industry)
August 1995 — June 1998 (2 years 11 months)
Supervisor/Manager, Federal Code & Regulations March 1998 – June 1998
• Created and maintained Lotus Notes databases
• Managed staff of 6 to edit master databases and update publications
• Used SGML coding in an in-house database for composition of data
• Created workflows for all processes and procedures with InfoMap standards
Source Material Specialist March 1997 – March 1998
• Responsible for new data acquisition and conversion
• Supervised staff of 5 in updating material and products
Editorial Assistant and Senior Editorial Assistant August 1995 – March 1997
• Facilitated conversion of Wang databases to Lotus Notes
• Amended Internal Revenue Code and updated regulations using SGML tagging -
Assistant to Executive Secretary
Midas Kapiti International
(Information Technology and Services industry)
October 1994 — July 1995 (10 months)
Created Excel time tracking system for HR department.
Created and maintained client databases in MS Word for Marketing department. -
Librarian
Polytechnic University
(Educational Institution; Higher Education industry)
1991 — 1994 (3 years )
Laura Navarro’s Education
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Queens University of Charlotte
EMBA , Business , 2007 — 2008
Trips abroad to Shanghai, Hong Kong, Ho Chi Minh City, Dubai, Cairo
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University of North Texas
MIS , Library Science , 1990 — 1991
Internship at IBM
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University of North Carolina at Greensboro
BA , Spanish , 1987 — 1990
Studied abroad in Seville, Spain for one year
Additional Information
Laura Navarro’s Websites:
Laura Navarro’s Groups:
CISSP
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Certified Information Systems Security Professionals (CISSP) -
University of North Texas Alumni Association (UNT) -
UNC Greensboro Alumni -
Official McColl School of Business Group
Laura Navarro’s Contact Settings
Interested In:
- career opportunities
- expertise requests
- reference requests
- getting back in touch
