Greater Seattle Area
- Current
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- Solutions Architect & Developer at Boeing Commercial Airplanes
- Senior Business Intelligence Solutions Architect at Mantis Technology Group
- Past
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- Senior Business Intelligence Solutions Architect at Washington Dental Service
- Manager, Business Intelligence Analytics at Expedia, Inc, | IT Data Warehouse
- Manager/Black Belt, Six Sigma at Expedia, Inc.
3 more...
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6 people have recommended Laura - Connections
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Laura Edell Gibbons’s Summary
Balanced Scorecard Program Developer & Manager across vertical and horizontal LOB & BU's, specializing in new program development, Key Performance Indicator (KPI) creation, Strategy Execution & Automation Application. Recognized as an expert in the CPM & BI space:
Nominated in 2007 for BI Pioneer of the Year by MS at 1st ever BI Conference hosted in Seattle
Written up by eWeek.com & CIOCentral.com for work I did using MS Business Scorecard Manager and PerformancePoint 2007: http://www.eweek.com/article2/0,1895,1877881,00.asp & http://www.ciocentral.com/print_article/Microsofts+BI+Crusade+Draws+BI+Vendors+Ire/163626.aspx
MS-funded case study about our application of the BSC: http://download.microsoft.com/documents/customerevidence/22483_Expedia_Case_Study.doc
Invited to speak at the Balanced Scorecard Collaborative Summit, October 2005 in San Francisco, to share my case study with David Norton, one of the fathers of Balanced Scorecarding.
Quoted by NetworkWorld.com as part of a larger Customer Relationship Management (CRM) article: www.networkworld.com/news/2001/0416crmshake.html
As a Microsoft Office User Specialist (MOUS), my feedback was solicited & published by a MS Certified Gold Partner: www.add-ins.com/feedback.htm.
Customer Satisfaction Database Developer & Administrator (including SQLXML), Application Developer & Project Manager in a wide variety of business applications. Particularly interested in Sharepoint Webpart dev and multi-dimensional cube design using Analysis Services (MDX).
Product Planning & Yield Management for major Cruise Line with focus on building supply & demand curves, predictive models, smoothing seasonality of industry & optimization of supply at various price points.
Continuous Improvement & Process Designer, specializing in reducing process variability & cycle time. Project focus on improving existing Contact Center tools & processes with an eye towards designing new processes within Product Development.
Laura Edell Gibbons’s Specialties:
Six Sigma, Balanced Scorecards, Market Research, Predictive Modeling: Customer Segmentation, Longitudinal Studies, Partial Least Squares, Factor Analysis, Regression, Worldspan/SABRE/Amadeus, Database Development (MS-SQL Server 2000/2005), Analysis Services (MDX/OLAP), Reporting Services report authoring, XML, Custom Sharepoint Portal & Sharepoint Services (SPS/WSS) Design & Development, HTML, CSS, VB for Excel (Macro development), MS-Business Scorecard Manager (BSM), Hyperion (Essbase)
Additional Information
Laura Edell Gibbons’s Websites:
Laura Edell Gibbons’s Interests:
Dashboard and Balanced Scorecard methodology, Six Sigma, Contact Center Optimization, MDX/OLAP, Sharepoint technologies, MS PerformancePoint, Piano, working out, training for my 1st marathon, french cooking (3 keys to good french food is butter, butter and more butter), my dogs, entreprenurial spirits, wedding consulting, wedding floral design
Laura Edell Gibbons’s Groups:
Six Sigma Academy - Certified Black Belt
ISSSP - International Society of Six Sigma Professionals
MOUS - Microsoft Office User Specialist
BOE - Business Objects Certified Solutions Expert
Sharepoint Development Accreditation, EPM on LinkedIn
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On Startups - The Community For Entrepreneurs -
EPM - Business Intelligence -
Scorecard Street -
Expedia Expatriates -
TDWI Northwest Chapter (Washington, Oregon, Idaho) -
Enterprise Data World -
Dynamics NAV Consultants & Professionals -
Corporate Planning & Global Industry Segmentation -
Call Center Management Best Practices
Laura Edell Gibbons’s Honors:
2008, 2005 - Balanced Scorecard Collaborative (BSCoL) Hall of Fame Nominee
2007 - Business Intelligence Pioneer of the Year Nominee (http://www.microsoft.com/bi)
