
President, Pinehurst Press Ltd. Communication & Career Strategies: Veteran, coach, consultant, trainer, facilitator
Colorado Springs, Colorado Area

President, Pinehurst Press Ltd. Communication & Career Strategies: Veteran, coach, consultant, trainer, facilitator
Colorado Springs, Colorado Area
President, Pinehurst Press Ltd. Communication and Career Strategies, a woman-owned, veteran-owned, Colorado-based business. Since 1997, we've helped individuals, boards, teams and business owners communicate who they are, what they've done and what they can do for others - in print, in person and on the web.
Recent projects:
- Team Development for US Army Child Care Center Directors; Employee Feedback Sessions; Executive Coaching
- "Marketing without Money" training and coaching for independent business owners
- Wordpress Blog Coaching and Teleclasses
- Presentation Skills Training for City of Woodland Park Police Department Officers
- Customer Service Training, Fort Carson Directorate of Public Works
- Executive Coach for Marketing/Communications Director of healthcare organization
- Business writing coach for Director of national non-profit
-Employee Engagement/Work Culture initiative for Goodwill Industries of Colorado Springs: employee training on 7 topics at 7 locations in 3 cities
- Executive Coach for Goodwill Retail Store Manager
Credentials:
- BBB Accredited Business
- Member, International Association of Facilitators
- Certified in ConflictLens, Leadership CultureLink, Situational Leadership, DiSC Behavioral Styles Profiles
- Past President, Colorado Springs Society for Human Resources Management serving 200+ members
- Twice designated Meeting Professionals International "Platinum Program Speaker"
- Current Inc. Sales and Customer Service Team Manager, supervised team of 100+ reps, led upsell and cross-sell program for 400-person call center, achieved almost $1M revenue on inbound calls
- Senior Employee Benefits Specialist for Rochester Institute of Technology/National Technical Institute for the Deaf supporting 2500+ faculty and staff
- 7 years active duty, United States Air Force, paralegal
-USAF Commendation Medal, Meritorious Service Medal, Marksmanship Medal, Honorable Discharge
- communication training, coaching, keynote speaker
- career and business development coach
- presentation skills, business writing
- leadership, management & executive coaching
- DiSC personality profiles and personality styles training
- social networking, social media, blogs
- employee engagement / retention
- customer service and customer communication
- strategic planning facilitator for boards
(Professional Training & Coaching industry)
October 1997 — Present (11 years 10 months)
(Consumer Goods industry)
1994 — 1997 (3 years)
Sales team manager responsible for upsell and cross sell program for a 400-person customer service center. Managed a team of 75+ customer service and sales representatives.
(Educational Institution; Higher Education industry)
1988 — 1992 (4 years)
Employee Benefits communication and administration supporting 2500 faculty and staff
(Military industry)
1974 — 1981 (7 years)
1989 — 1990
1970 — 1974
BA , Humanities
Professional: 1. Helping clients communicate who they are, what they've done and what they can do for others - in print, in person and on the web. 2. Coaching individual professionals, independent business owners, entrepreneurs and Director/VP level leaders. 3. Publishing helpful, humorous, educational information on interpersonal communication, social networking/new media, careers, self-marketing, writing and business relationships. 3. Keynote speaking, training, facilitation Personal: outdoor activities with kids and family, camping, hiking, elk hunting, horseback riding, piano, good books, writing, kayaking, music, history, travel, meeting interesting people, skiing, good food
International Association of Facilitators, Inscape Publishing Distributor, Rocky Mountain Elk Foundation, National Rifle Association, Colorado Horse Council
- www.ColoradoCommunicationCoach.com listed among Wordpress "Top 100 Fastest Growing Blogs of the Day"
- Society for Human Resources Management Colorado Springs Chapter Award
- Meeting Professionals International Platinum Speaker
- USAF Commendation Medal
- USAF Marksmanship Medal