Lateef Johnson

Current

• Sr. Manager, Premier Support at Salesforce.com
• Senior Support Manager at Salesforce.com

Past

• Technical Support Manager at Summation Legal Technologies
• Technical Support Manager at Plumtree
• Support Manager at Plumtree Software

Education

• University of Chicago

Recommended

3 people have recommended Lateef

Connections

109 connections

Industry

Computer Software

Lateef Johnson’s Summary

Experience creating support products and associated procedures, managing large support teams, and growing support revenue.

Lateef Johnson’s Experience

• Sr. Manager, Premier Support

  Salesforce.com

  (Public Company; 1001-5000 employees; CRM; Computer Software industry)

  November 2006 — Present (2 years 9 months)

  Direct management of 16 support business analysts delivering premier post-implementation support services to key customers.

• Senior Support Manager

  Salesforce.com

  (Public Company; 1001-5000 employees; CRM; Computer Software industry)

  August 2005 — Present (4 years)

Additional Information

Lateef Johnson’s Interests:

technology start-ups, social networking, business strategy, angel investing, venture capital, private equity

Lateef Johnson’s Groups:

Service and Support Professionals Association, Association of Support Professionals

•    Plumtree Alumni Network
•    Hedge Fund Group (HFG)
•    Lincoln Young Professionals Group

Lateef Johnson’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch