
Sales Engineer and CCNA
Kansas City, Missouri Area

Sales Engineer and CCNA
Kansas City, Missouri Area
I have 16 years of experience in leading teams and managing projects, including 11 years managing Information Technology projects and people. My passion is to help people make technology work for them and view it as a valuable asset.
Profitability is the goal and cost should be kept as low as possible, but it is the people who matter in business. Therefore, I focus on relationships and ethics--my results speak for themselves!
In the Marine Corps, I learned many times over that most of our limitations are in our mind, not in our bodies or our surroundings. With that in mind, I attack every problem with a positive attitude and full energy, knowing that I will learn a lesson and make a friend in the process.
I find that if I help people achieve their objectives, I always benefit in the process. This is my objective: how can I help you today?
Project management, network design, sales, consulting, negotiation, training, presentations, written documentation, network engineering, process improvement, motivation, mediation, problem-solving, journalism, blogging, white papers, network security, policy planning, software engineering, software testing, Unix, Linux, Windows, Solaris, Cisco, VoIP, Wireless.
(Privately Held; Computer Software industry)
July 2008 — Present (1 year 5 months)
-Deliver technical demonstrations of software functionality at all stages of the sales process.
-Develop "proof-of-concept" for enterprise integration of content management solutions.
-Provide technical consulting to the sales organization and client/prospect contacts.
-Interface with development and service groups to coordinate effective solutions.
(Public Company; 10,001 or more employees; ADP; Computer Software industry)
January 2003 — July 2008 (5 years 7 months)
-FY2008: 186% of sales plan and highest monthly sales record.
-Ranked #26 of 300 Field Engineers for sales in 2008.
-Consult with customer and internal sales groups, recommend solutions, promote products and services, analyze customer needs and identify opportunities, manage installation projects.
-Installation and support of IBM servers running Linux / Windows, Cisco network equipment including Routers, Switches, Call Manager, and Wireless Access Points, desktop PCs, and software support.
(Public Company; 1-10 employees; S; Telecommunications industry)
February 2001 — December 2002 (1 year 11 months)
Recommended solutions for network management systems, tested software and provided QA documentation, engineered processes. Completed two contracts.
(Privately Held; 1001-5000 employees; Telecommunications industry)
June 2000 — February 2001 (9 months)
Analyzed customer needs, presented classroom training, developed job-aids and documentation for network engineers. Left due to company-wide layoff.
(Public Company; 10,001 or more employees; S; Telecommunications industry)
September 1997 — June 2000 (2 years 10 months)
Team leader, subject matter expert, developed documentation, resolved exscalated issues. Proposed and implemented a plan to screen contractor candidates and train new-hires which resulted in 25% less turn-over and a 50% increase in productivity. Started as contractor with H.L.Yoh.
(Government Agency; 10,001 or more employees; USMC; Military industry)
October 1992 — October 1996 (4 years 1 month)
Lead combat-ready teams through training objectives; managed inventory of weapons, hazardous materials, communications equipment, and supplies; developed documentation, supervised maintenance teams, developed and implemented logistical and tactical support plans.
Earned two meritorious promotions, Sharpshooter Rifle Badge, National Defense Medal, Overseas Service Ribbon with Star for second award, "Letter of Appreciation" from Regimental Commander, Certification in Terrorism Counteraction.
In progress: MBA , Graduate Business and Information Technology , 2008 — 2009
Degree in progress; I expect to graduate in December 2009.
Bachelor of Science , Management and International Business , 1998 — 2007
Diploma , 1989 — 1992
Corporate Citizenship and Responsibility, ethics, philanthropy, volunteering, and improving opportunities for young people. Regular blood donor. 5k charity races. Travel.
CCNA, Baker University, United States Marine Corps, Watchdog Dads, Sunflower House, Community Blood Center, Cpl. Jason L. Dunham Scholarship Fund (http://www.jasonsmemorial.org/)
Cisco Certified Network Associate (CCNA), Copper Mountain Certified Network Engineer (CMCNE), Baker University B.S. Management with concentration in International Studies-Cum Laude