Lana Carlene

Lana Carlene

User Experience Consultant (Web, Software, Mobile)

Greater Seattle Area

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Lana Carlene's Overview

  • User Experience Consultant at anywhere I'm needed!
  • Human Factors International
  • Nielsen Norman Group
  • Rocky Mtn. College of Art & Design

317 connections

Lana Carlene's Summary

My User Experience umbrella covers information architecture, usability analysis, competitive analysis, content analysis, user research and testing, and interaction design. And all that analysis results in recommendations too! My projects span desktop software & web sites to tablet/mobile apps and web sites.

My main objective is to balance business goals with user needs for enjoyable, effective experiences. To support these efforts, I define usability test plans to conduct usability testing and report on key findings. Then design recommendations are communicated with content inventories, user flows, site maps, wireframes, and functional prototypes.

I typically work with visual design and development teams to balance design recommendations with current constraints of legacy systems, and assist in planning for Agile implementation and iterations.

Specialties: information architecture, interaction design, usability & content analysis, Axure prototypes for web & mobile

Lana Carlene's Experience

User Experience Consultant

anywhere I'm needed!

November 2008Present (5 years 11 months) Greater Seattle Area

Provide digital user experience consulting for Seattle-area companies, including Cypress Consulting, iSoftStone, Touch Worldwide, DDB, HL2, Blast Radius, LiveAreaLabs, WDS, Aegis Technologies, Fell Swoop, ZAAZ (now POSSIBLE), POP, Market Leader, Critical Mass, Hornall Anderson, and Airbiquity.

Projects included work for Microsoft, AT&T, the Bill & Melinda Gates Foundation, HTC, Starbucks, World Vision, Radio Shack, Virgin HealthMiles, Boeing Flight Test Engineering, CLEAR, RealNetworks, The Home Depot, Target, the Seattle Art Museum, Nissan, and T-Mobile.

I'm equally effective as part of an on-site team or as an independent collaborator working remotely, keeping deliverables on time and on budget.

Senior User Experience Architect

The Hacker Group

Public Company; 201-500 employees; IPG; Marketing and Advertising industry

March 2009August 2009 (6 months) Seattle, WA

I educated design, development, and account management teams about usability, information architecture, and overall user experience considerations when designing for interactive, online advertising and marketing. Projects included microsites and campaigns leveraging email marketing and banner ads.

Senior User Experience Architect

POSSIBLE (formerly ZAAZ)

Public Company; 1001-5000 employees; Marketing and Advertising industry

January 2008October 2008 (10 months) Seattle, WA

Worked with varied teams (project management, user research, analytics, optimization, development, visual design) to craft effective solutions for clients. Focused mostly on Microsoft projects: SharePoint redesigns, Silverlight web application design, functional prototypes using Axure, and other projects involving standard UX deliverables like content inventories, site maps, user flows, and wireframes.

User Experience Architect

Ramp Technology Group

Privately Held; 51-200 employees; Information Technology and Services industry

November 2007December 2007 (2 months) Bellevue, WA

Before this company's unexpected layoff, I quickly proved myself by producing quality work for several Microsoft projects: wireframing site solutions, streamlining user workflows, and facilitating remote usability testing for Microsoft HR.

Usability Specialist

Metia, Inc.

Privately Held; 201-500 employees; Marketing and Advertising industry

October 2006November 2007 (1 year 2 months) Kirkland, WA

This was a newly created position to establish UX methods within the organization. I was responsible for writing UX proposals; making recommendations for appropriate UX work; conducting user testing and user interviews; writing usability reviews and user testing reports; creating and presenting wireframes to clients; finding IA solutions when dealing with strict branding standards; re-thinking interactions to fit development restraints; consulting with developers and designers on usability issues and suggesting workarounds based on my past experience; and presenting/promoting UX work to internal groups and clients.

Usability Analyst, Information Architect


September 2006October 2006 (2 months) Seattle, WA

Provided information architecture and usability consulting for various projects. Clients included two Seattle-based startups.

Business Development Manager

the smartdept. inc.

Privately Held; 1-10 employees; Staffing and Recruiting industry

May 2004September 2006 (2 years 5 months) Seattle, WA

More than quadrupled profit of this creative staffing company by using my past expertise as a designer to find freelance and full-time placement opportunities in the Seattle market. This newly-created position put me fully in charge of setting my own schedule identifying leads, cold calling, arranging meetings with potential clients, managing marketing campaigns, and coordinating placement logistics with our Creative Consultant and talent. When the Creative Consultant was overloaded, I helped interview talent, review portfolios, and coordinate placements.

Corporate Graphic Artist

Sound Publishing, Inc.

Privately Held; 501-1000 employees; Newspapers industry

March 2003May 2004 (1 year 3 months) Bainbridge Island, WA

Design and production for newspapers and special publications. Managed production of online auction program and coordinated graphic artists in 7 offices around Puget Sound. Working with the IT department, developed training documentation and trained artists in transition to OS X and Adobe Creative Suite, and information architecture standards for servers and files.

Senior Interaction Designer

Navidec, Inc.

April 2000February 2001 (11 months) Denver, CO

Collaborated with clients on large web site solutions as a part of the development team. Responsible for establishing information architecture and promoting good user experience with site maps, wireframes, and writing user scenarios; also created design concepts and completed art production. Developed use cases with the systems architect and web programmer. Also took on projects for other departments: the annual report, several intranet sites, and miscellaneous graphic support requests for the marketing department.

Senior Print Production Designer

The Integer Group

Public Company; 1001-5000 employees; Marketing and Advertising industry

March 1995April 2000 (5 years 2 months) Denver, CO

At Denver's largest advertising agency, worked with creative directors, art directors, and production managers to produce final digital artwork for press and web; also created original illustrations. Clients included Coors, Coke, Samsonite, Bolle, Cybex, Denver Art Museum, and Qwest.

Senior Graphic Designer

Heinrich Marketing

Privately Held; 11-50 employees; Marketing and Advertising industry

May 1991December 1994 (3 years 8 months) Denver, CO

Completed a variety of projects including direct mail, newsletters, and educational literature for financial and retail companies; presentation design; and credit card artwork. Also assisted co-workers with Mac troubleshooting and support.

Lana Carlene's Skills & Expertise

  1. Axure
  2. Information Architecture
  3. Usability Testing
  4. Content Strategy
  5. Mobile Applications
  6. Facebook
  7. Interaction Design
  8. User Interface Design
  9. User Experience
  10. User-centered Design
  11. Creative Direction
  12. OmniGraffle
  13. Visio
  14. Microsoft Office
  15. Illustrator
  16. Photoshop
  17. Excel
  18. Word
  19. Twitter
  20. iPhone
  21. Mobile Internet
  22. Usability Engineering
  23. Visual Design
  24. User Scenarios
  25. Mobile Devices
  26. Site Maps
  27. Email Marketing
  28. Adobe Creative Suite
  29. Wire Framing

View All (29) Skills View Fewer Skills

Lana Carlene's Education

Human Factors International

Certification, Usability Analysis


Courses included:
• User-Centered Analysis and Conceptual Design
• The Science and Art of Effective Web and Application Design
• Practical Usability Testing
• Putting Research into Practice

Nielsen Norman Group

Usability Conference


Activities and Societies: User Testing & Writing for the Web

Rocky Mtn. College of Art & Design

BFA, Graphic Design & Advertising


Activities and Societies: Included 2 semesters & internship in Environmental Graphic Design

Lana Carlene's Additional Information


user experience, usability, design, new technology, networking, learning, reading, snowboarding, hiking, motorcycling, harley-davidson, sailing, swimming, kayaking, camping, traveling, movies, apple, mac

Groups and Associations:

Usability Professionals Association, ASIS&T, Puget Sound SIG-CHI, STC, IA Summit, Refresh Seattle, Interaction Design Association, Harley Owners Group, Ad Club Seattle

Honors and Awards:

David W. Bozeman Memorial Scholarship Award, 1997 & 1998
Colorado State Scholarship Award, 1998
Bronze Award for Logo Design, Art Directors Club of Denver, 1988

Contact Lana for:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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