
User Experience Architect, HFI-Certified Usability Analyst
Greater Seattle Area

User Experience Architect, HFI-Certified Usability Analyst
Greater Seattle Area
Currently working as a User Experience Architect, which includes information architecture, interaction design, usability analysis, and user research and testing.
Other experience:
Over eighteen years of experience in all facets of graphic design and production for print, web, and interactive. Successfully managed projects to meet client requirements, budget constraints and deadlines. Positions included working on teams and as a sole proprietor.
Also worked as a consultant to companies seeking a balance between visual design and real-world usability in order to increase ROI of web sites or software.
information architecture, usability analysis, interaction design, user experience design, print design, web design, interactive design, user interface design, production management, project management, marketing, business development
(Privately Held; 51-200 employees; Internet industry)
January 2008 — Present (9 months)
The hottest user-centered digital design agency in Seattle. Oh, and also Portland, San Francisco, Chicago, Detroit and New York!
(Privately Held; 51-200 employees; Computer Software industry)
November 2007 — December 2007 (2 months)
A sudden downturn in work meant the fresh hire was the first to go! However, in my brief time there I quickly proved myself by producing quality work for several Microsoft projects: wireframing site solutions, streamlining user workflows, and facilitating remote usability testing for Microsoft HR.
(Privately Held; 51-200 employees; Marketing and Advertising industry)
October 2006 — November 2007 (1 year 2 months)
Responsibilities included: writing UX proposals; making recommendations for appropriate UX work; conducting user testing and user interviews; writing usability reviews and user testing reports; creating and presenting wireframes to clients; finding IA solutions when dealing with strict branding standards; re-thinking interactions to fit development restraints; consulting with developers and designers on usability issues and suggesting workarounds based on my past experience; and presenting/promoting UX work to internal groups and clients.
(Self-Employed; Myself Only; Internet industry)
September 2006 — October 2006 (2 months)
Provide information architecture and usability consulting for various projects. Clients included two Seattle-based startup companies.
(Privately Held; 1-10 employees; Staffing and Recruiting industry)
May 2004 — September 2006 (2 years 5 months)
More than quadrupled profit of this creative staffing company by using my past expertise as a designer to find freelance and full-time placement opportunities in the Seattle market. This newly-created position put me fully in charge of setting my own schedule identifying leads, cold calling, arranging meetings with potential clients, managing marketing campaigns, and coordinating placement logistics with our Creative Consultant and talent. When the Creative Consultant was overloaded, I helped interview talent, review portfolios, and coordinate placements.
(Privately Held; 51-200 employees; Newspapers industry)
March 2003 — May 2004 (1 year 3 months)
Design and production for newspapers and special publications. Managed production of online auction program and coordinated graphic artists in 7 offices around Puget Sound. Working with the IT department, developed training documentation and trained artists in transition to OS X and Adobe Creative Suite, and determined organization and naming standards for servers/files.
(Public Company; 51-200 employees; Internet industry)
April 2000 — February 2001 (11 months)
Collaborated with clients on large web site solutions as a part of the development team. Responsible for establishing information architecture and promoting good user experience with site maps, wireframes, and writing user scenarios; also created design concepts and completed art production. Developed use cases with the systems architect and web programmer. Also took on projects for other departments: the annual report, several intranet sites, and miscellaneous graphic support requests for the marketing department.
(Public Company; 201-500 employees; Marketing and Advertising industry)
March 1995 — April 2000 (5 years 2 months)
Worked with creative directors, art directors, and production managers to produce final digital artwork for press and web; also created original illustrations. Clients included Coors, Coke, Samsonite, Bolle, Cybex, Denver Art Museum, and Qwest.
(Privately Held; 51-200 employees; Marketing and Advertising industry)
May 1991 — December 1994 (3 years 8 months)
Completed a variety of projects including direct mail, newsletters, and educational literature for financial and retail companies; presentation design; and credit card artwork. Also assisted co-workers with Mac troubleshooting and support.
Certification, Usability Analysis, 2006 — 2006
Courses included:
• User-Centered Analysis and Conceptual Design
• The Science and Art of Effective Web and Application Design
• Practical Usability Testing
• Putting Research into Practice
Usability Conference 2001 — 2001
BFA, Graphic Design & Advertising, 1997 — 1998
user experience, usability, design, new technology, networking, learning, reading, snowboarding, hiking, motorcycling, harley-davidson, sailing, swimming, kayaking, camping, traveling, movies, apple, mac
Usability Professionals Association, ASIS&T, Puget Sound SIG-CHI, STC, IA Summit, Refresh Seattle, Interaction Design Association, Harley Owners Group, Ad Club Seattle
David W. Bozeman Memorial Scholarship Award, 1997 & 1998
Colorado State Scholarship Award, 1998
Bronze Award for Logo Design, Art Directors Club of Denver, 1988