Web Analyst/Strategist, Technical Program Mgr, Forensic Engineer
Greater Seattle Area
Web Analyst/Strategist, Technical Program Mgr, Forensic Engineer
Greater Seattle Area
My career path hasn't been typical, but the journey has included opportunities to experience a wide range of companies. I helped build a hugely successful start-up, worked for the Federal government and authored visionary, lens-shifting missions for the largest tech company in the world! Having successfully communicated effective messages, led and worked in teams in varied markets, experienced multifarious business models and, most importantly, engaged with and managed a wide range of people (including brilliant, world-class colleagues), my ability to creatively problem solve and offer unique perspectives and actionable solutions is well developed.
I’m an IT security and digital media professional with highly developed communication skills, direction, and determination. My experience with digital media forensics has allowed me to hone my analytical skills, while my roles as a Communication Manager, Implementation Consultant and Program Manager have given me the opportunity to lead people and manage tasks on various projects, build relationships, create and design products, adeptly communicate highly technical messages, set realistic expectations, and deliver on those expectations. Therefore, my goal is to leverage this varied and complex background as a web analyst in the web analytics space.
• Web analytics,
• IT security/audit,
• Digital/media forensics,
• Program/project management,
• Marketing and business communications,
• Technical writing,
• Creative problem solving/change-agent catalyst,
• Translating highly technical messages into layman’s terms and vice-versa,
• Leverage diverse perspectives & engender consensus
• Results driven
(Public Company; MSFT; Computer Software industry)
July 2008 — January 2009 (7 months)
•Recruited by the Director of Marketing for Global Foundation Services due to the success of the marcom and training program for the Online Services Security & Compliance team.
•Developed and implemented strategic communication tools by managing internal marketing, messaging and evangelism for over 80,000 employees worldwide. Analyze user needs.
•Authored mission and vision selected for use by VP, which resulted in increased focus and emphasis on “cloud computing.”
•Combined well-developed technical abilities, research skills and strong oral and writing skills to manage messages using eZines, newsletters, blogs, videos, podcasts, crowdsourcing and in-person mechanisms.
•Successfully used organizational agility and cross-group collaboration to work with key constituencies across corporate teams, resulting in increased awareness of GFS in Microsoft.
(Public Company; MSFT; Computer Software industry)
September 2007 — July 2008 (11 months)
•Managed the development of an online security training product that increased the security of Microsoft’s network, as well as, planned and executed the product’s marketing launch which improved the course completion rate by over 20%.
•Authored and presented cutting-edge plans implemented by high-level executives; drove forward business processes and key metrics.
•Used communication and relationship building skills to successfully manage programs in mission critical, high-visibility security and marketing areas, resulting in increased security of MS networks.
•Wrote specifications, prioritized features, built consensus and coordinated schedules with team of world-class professionals.
•Facilitated communication between operations, program managers, executives and third-party vendors for improved awareness.
•Defined and delivered technology and ideas which maintain, shape and improve company’s ability to execute large-scale enterprise security programs and complex, multi-organizational projects.
(Public Company; MSFT; Computer Software industry)
January 2006 — September 2007 (1 year 9 months)
•Researched and tested forensic tools and methodologies and led investigations for over 100 cases, resulting in increased security of MS products and networks.
•Integrated usability studies, analyzed and researched unit’s needs, and led design and implementation of new forensic lab that produced efficient teams.
•Authored and implemented evidence management system which improved integrity of investigations to withstand legal scrutiny and decreased Microsoft’s liabilities.
(Government Agency; Aviation & Aerospace industry)
February 2004 — December 2005 (1 year 11 months)
•Collaborated with world-class investigators and Special Agents to create and implement new plans and ideas that enhanced existing functionality and introduced crucial features.
•Demonstrated fluid processes and creative and unique solutions, which maximized Special Agents’ efficiency, allowing them to be more effective in investigations in constantly evolving environment.
•Used creative problem solving and organizational skills to increase communication across 7 NASA offices, resulting in improved clarity of reports and enhanced technical investigations for Assistant U.S. Attorney.
•Led forensic investigation in 2 cases that resulted in convictions for 2 child pornographers.
•Identified critical flaws in software, which may have caused evidence to be missed during investigations.
(Privately Held; Computer Software industry)
2000 — 2001 (1 year )
•Completely built profit center and training department in 8 months. Provided leadership, direction and vision, resulting in improved effectiveness, decreased dependency on non-renewable resources and increased profits.
•Managed, planned, organized, staffed, directed and controlled training unit activities and fostered teamwork within company to ensure groups met organizational and company standards.
•Maintained and cultivated new and existing client relationships, resulting in increase in users’ abilities to benefit from software.
(Privately Held; Computer Software industry)
1998 — 2000 (2 years )
•Saved clients (multi-million dollar global energy companies) time and money by managing and implementing integrated software package for enterprise trade management.
(Partnership; Accounting industry)
July 1997 — June 1998 (1 year )
•Increased clients’ financial security systems by conducting IT security audits.
University of Washington - MCDM Web Council Member
Social Media Club - Seattle Board Member
All Aboard Washington - Facebook Administrator
Google Analytics Qualified
Federal Cyber Corps Service Program
Federal Information Assurance Certifications from the Committee on National Security Systems
CNSS 4011 -- Information Security Professional
CNSS 4012 -- Designated Approving Authority
CNSS 4013 – System Administrator
CNSS 4014 -- Information Systems Security Officer
CNSS 4015 -- Systems Certifier