
CRM Consultant at Microsoft
Warsaw Area, Poland

CRM Consultant at Microsoft
Warsaw Area, Poland
Senior Business Solutions Consultant.
CRM / ITIL / UC Solutions Architect.
Business Analyst and Designer.
Technical Manager in variety of Business Solutions Projects.
Technology and Soft-Skills Trainer
Microsoft CRM
Microsoft Unified Communications
Pivotal CRM
MS SQL Server 2000/2005 MCP Certificates
ITIL Foundation Certificate
ISO 9001:2000 Internal Auditor
Programming languages: SQL, Delphi, C#, Java, XML/XSLT
Known Technologies: MS SQL Server, Oracle, Pivotal CRM, Invision WFM, Genesys, NICE, Crystal Reports, SAS Enterprise Miner, MS Analysis Services, J2EE, MS OCS 2007, MS CRM
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
June 2008 — Present (3 months)
(Privately Held; Information Technology and Services industry)
March 2007 — May 2008 (1 year 3 months)
(Privately Held; 1001-5000 employees; Telecommunications industry)
August 2004 — March 2007 (2 years 8 months)
Technical Manager in variety of CRM and Business Solutions Projects.
CRM/ITIL Consultant.
Business Analyst.
Pivotal CRM Solutions Designer and Developer.
(Public Company; 1001-5000 employees; PMTC; Computer Software industry)
October 2001 — August 2004 (2 years 11 months)
Database Applications Designer and Developer.
Design and implementation of Delphi/MS SQL Server 2000 BRUS System
(Public Company; Telecommunications industry)
October 2001 — August 2004 (2 years 11 months)
Execution of ISO 9001:2000 Internal Audits.
Maintenance of ISO documentation in Regional Office Warsaw;
(Privately Held; 1-10 employees; Online Media industry)
May 2000 — December 2002 (2 years 8 months)
Founder and Editor in chief at first electronic newspaper in Zyrardow.
During two years of my job, ZyrardowOnline.pl became recognised as most independent and most actual newspaper in Zyrardow City.
Customer care solutions, spanish culture, horse riding, Krav Maga, sf and fantasy literature, 24 - TV Series
Microsoft Certified Technology Specialist:
- 70-638 Office Communications Server 2007, Configuring
- 70-431 SQL Server 2005, Implementation and Maintenance
Microsoft Certified Professional:
- 70-228 Installing, Configuring, and Administering MS SQL Server 2000 EE
- 70-229 Designing and Implementing Databases with MS SQL Server 2000 EE
Microsoft Certified Business Management Solutions Specialist:
- 40-422 Customization for Microsoft Dynamics CRM
ITIL Foundation Certificate in IT-Service Management.
ISO 9001:2000 Internal Auditor (expired in 2005).