Owner, Work It Out Dispute Resolution Services with a M.A. in Conflict Resolution.
San Francisco Bay Area
Owner, Work It Out Dispute Resolution Services with a M.A. in Conflict Resolution.
San Francisco Bay Area
M.A. in Conflict Resolution and seventeen years mediating disputes involving individual and business conflicts for San Francisco Community Boards, US Postal Service, and the Equal Employment Opportunity Commission
A pragmatic result-oriented approach to resolving internal employee conflicts involving VII, ADA, ADEA, and related legal issues, as well as an extensive background in understanding communication dynamics that contribute to workplace conflict.
(Alternative Dispute Resolution industry)
June 2006 — Present (3 years 2 months)
As a former EEOC mediator with a M.A. in Conflict Resolution I am especially suited to mediate internal disputes before the disputes lead to EEOC or EEO charges. I provide a contracted dispute resolution option which helps fill in the gap between Human Resources and Management or the Union Grievance process.
A lack of civility is a fertile ground for the EEOC! I can help you address that simmering pot before people turn off, leave, go out on stress leave, or sabotage one another.
You may have the time and the skills, but it can be hard to be a prophet in your own land.
(Government Agency; 5001-10,000 employees; Law Practice industry)
June 2001 — November 2007 (6 years 6 months)
Senior mediator successfully resolving complex disputes in the private sector, city, and state government to reach a mutually acceptable resolution in cases involving allegations of employment discrimination.
Mediated over 500 cases involving Title VII, ADEA, and ADA issues including sexual harassment, disparate treatment, reasonable accommodation, retaliation, gender, race and national origin.
Strong ability to think outside the box to develop creative solutions.
Extensive experience mediating EEOC charges with an ability to provide an evaluation of the validity of claims.
Successfully mediated over 350 cases where either one or both parties were represented by Counsel. Skilled in resolving both union and non-union disputes.
Ability to diffuse tense and hostile situations with humor and empathy.
A demonstrated ability to win the cooperation of the participants when issues were sensitive and the parties were hostile and resistant to compromise.
M.A. in Conflict Resolution , Alternative Dispute Resolution , 1997 — 1999
photography, foreign films, international travel and sociocultural issues, ethnic cuisine, and theater.