Kristy Roloff

Past

Sr. eLearning Designer & Developer at Best Buy
Independent Consultant at T2P
Sr. Technical Consultant at Compuware Corp.

Technical Writer at Sagebrush Corporation (formerly Winnebago Software Company)

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Education

University of Wisconsin-Stevens Point

Recommended

3 people have recommended Kristy

Connections

69 connections

Industry

E-Learning

Kristy Roloff’s Summary

I have 12 years of experience in a variety of roles ranging from eLearning designer and developer to technical consultant. My background is in technical writing and editing but over the years my career has morphed into primarily eLearning-related projects, although I have acquired a wide variety of skills and experience in between.

Kristy Roloff’s Specialties:

eLearning design/development
Information design/architecture
Business analysis
Flash programming
Instructional design
Learning Management System (LMS) course communication
Procedural analysis
Project management
Standards development
Systems analysis
Storyboard writing
Technical writing and editing
Training material development
User interface recommendations
Video storyboards & production for small-scale projects
Web design and development

Kristy Roloff’s Experience

Sr. eLearning Designer & Developer

Best Buy

(Public Company; BBY; Retail industry)

June 2003 — March 2009 (5 years 10 months)

3/2005-3/2009:
Part of the Corporate HR dept. Design, storyboard/write, and program eLearning for a variety of internal audiences.
• Member of three-person team
• Course examples: Game designed to teach employees about Antitrust law; course for Geek Squad agents about dangers of installing unauthorized software; game informing store managers of company Affirmative Action initiatives; simulation designed to train warehouse security personnel to enforce proper security measures and prevent theft

6/2003-3/2005:
Part of the Corporate IT dept. Provided documentation for IT projects.
• Developed manuals, reference guides, training guides
• Met with businesses and users for user and business analysis
• Created diagrams, flow charts, marketing materials, prospectuses, needs assessments, and software lifecycle documents such as business requirements, use cases, etc.
• Conducted systems analysis for disaster recovery; created architecture diagrams to illustrate findings
Independent Consultant

T2P

(E-Learning industry)

2007 — 2008 (1 year)

Created Adobe Captivate courseware and designed and built the group's website.
Sr. Technical Consultant

Compuware Corp.

(Public Company; 5001-10,000 employees; CPWR; Information Technology and Services industry)

July 1998 — June 2003 (5 years)

Participated on numerous projects in different roles for numerous clients, including the Minnesota Office of the Secretary of State, Imation, Katun, and Best Buy. Positions involved mainly IT consulting and the following responsibilities:
• Development of web-based training, online reference materials, end-user manuals, training guides, web content, video and audio, and technical documentation for software users.
• Development and implementation assistance of standards and guidelines for IT project teams.
• Assisting user interface design to maintain consistency and clarity in software interfaces.
• Received the Compuware “Customer Service Star” award, which is presented to Compuware associates for demonstrating outstanding performance on a client project.
Technical Writer

Sagebrush Corporation (formerly Winnebago Software Company)

(Privately Held; 51-200 employees; Computer Software industry)

August 1996 — July 1998 (2 years)

• Designed and wrote software manuals, quick-reference guides, and online help systems
• Managed a team of writers in the creation of help systems for Windows 3.1, 95, NT, and Mac OS cross-platform applications
• Part of a team who developed and maintained company intranet content
• Collaborated with software developers to design application interfaces
• Lead research team for incorporating computer-based training (CBT) and localization into documentation and products
• Converted documents to PDF for intranet publication

Kristy Roloff’s Education

University of Wisconsin-Stevens Point

BA , English, Technical Writing, Computer Graphics , 1992 — 1996

Activities and Societies:

President of Sigma Tau Delta (National English Honor Society): 1995-96