Kristina Tan

Current

• Customer Support Analyst at Sears Canada

Education

• Ryerson University

Connections

12 connections

Industry

Information Technology and Services

Websites

• ITMSA
• My Blog
• Twitter

Kristina Tan’s Summary

I am currently attending my fourth year at the Ted Rogers School of Information Technology Management (Ryerson University). I plan to graduate in 2011 with a Bachelor of Commerce specializing in Enterprise Systems and Organization and a minor in Human Resources Management.

I am the Co-Vice President of Advancement in my program's student association (ITMSA). I help promote our SA's brand, events, and merchandise (when available) to our ITM students.

Kristina Tan’s Specialties:

● Microsoft Office 2007 applications: Microsoft Word, Outlook, Excel, PowerPoint, OneNote, Publisher

● Adobe Photoshop CS3

● Classroom experience with Visual Basic .NET, IBM Rational Rose, Microsoft SQL Server 2005, Erwin Data Modeler r7, SAP, Microsoft Project 2007

Kristina Tan’s Experience

• Customer Support Analyst

  Sears Canada

  (Public Company; TSE:SCC; Retail industry)

  April 2008 — Present (1 year 8 months)

  National Support Centre - 1st Level Technical Support
  I troubleshoot office and retail equipment (i.e. computers, copiers, cash registers, handheld devices, debit machines, etc.). If they are defective, I place the service calls with our vendors. I also troubleshoot software issues. I provide excellent customer service.

Kristina Tan’s Education

• Ryerson University

  Bachelor of Commerce , Information Technology Management , 2006 — 2011 (expected)

  Activities and Societies:

  Information Technology Management Student Association (ITMSA)

Additional Information

Kristina Tan’s Websites:

• ITMSA
• My Blog
• Twitter

Kristina Tan’s Groups:

CFC Youth For Christ - Kids For Christ Music Ministry East Sector Head

•    Ryerson Commerce Society

Kristina Tan’s Honors:

Canadian Undergraduate Technology Conference - Facebook Tech Challege, 2008

Kristina Tan’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• expertise requests
• business deals
• reference requests
• getting back in touch