
Account Manager/PM at OnTarget Interactive Marketing
Kansas City, Missouri Area

Account Manager/PM at OnTarget Interactive Marketing
Kansas City, Missouri Area
(Privately Held; 11-50 employees; Marketing and Advertising industry)
September 2007 — Present (1 year 2 months)
(Privately Held; 51-200 employees; Computer Software industry)
March 2007 — August 2007 (6 months)
Developed project charters, requirements, recommendations for internal projects
Managed daily progress of production, workflow and application development
Created process and workflow documentation for Client Services, Business Optimization, Sales groups
Managed third-party software relationships including LivePerson Chat, MS LiveMeeting and Salesforce
Configuration, administration and support of third-party software
Trained employees on software and create presentations and job aides when relevant
Performed quality assurance on applications and tools developed in Business Optimization group
(Non-Profit; Non-Profit Organization Management industry)
August 2006 — August 2006 (1 month)
(Privately Held; 11-50 employees; Information Technology and Services industry)
October 2004 — March 2006 (1 year 6 months)
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
2000 — 2004 (4 years)
Managed issues related to project requirements throughout project lifecycle, while managing daily project implementation, progress of production, and application development
Developed process improvements for Business Systems, including Change Process methodology
Gathered user and functional requirements for wide variety of application development projects
Tested business applications, compiled user feedback, and devised technology solutions
Communicated business requirements from client to Networking and Development groups
Edited training manuals, and initiated internal marketing of the Business Systems Group
Analyzed third-party software, scheduled demos and assisted internal clients in business decisions
(Privately Held; 11-50 employees; Consumer Services industry)
March 2001 — January 2002 (11 months)
Strategized with Management and technical team to develop, maintain and architect company website
Managed client relationships and projects
Created proposals/contracts, and secured web product sales
Oversaw external media content and outgoing client creative
Supervised Neighborhood Program team
Established and maintained relationships with non-profit partners, city officials and community leaders
(Privately Held; 11-50 employees; Internet industry)
May 1999 — May 2001 (2 years 1 month)
Managed client relationships, created work proposals, tracked budgets, and managed timelines
Collaborated with technical team and clients to architect site production plans
Scheduled resources, managed project development and monitored accuracy of job progress
BS in Business Communications, Journalism, Advertising, Marketing, History, Psychology, 1997 — 1999
Journalism/General Studies 1992 — 1994
local arts, books, new technologies, live music, travel, education, community involvement
Volunteer for Breast Cancer 3-Day over 3 yrs - walker, Crew member, Volunteer coordination; ArtsAlive board member, Komen Walk volunteer