Krishna Kumar

Krishna Kumar

Vice President at Genpact

Location
Greater Chicago Area
Industry
Outsourcing/Offshoring

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Krishna Kumar's Overview

Current
Past
Education
  • Little Flower Junior College
Connections

500+ connections

Krishna Kumar's Summary

Professional Experience: Business leader with over 16 years of experience across Genpact, Booz & Company, General Electric and Deloitte. Expertise in account and relationship management, growth strategy development, business transformation and execution across CPG (Consumer Packaged Goods) and Retail industries. Extensive experience in leading multi-cultural teams and collaborating with senior executives in identifying and solving critical business challenges. Lived and worked in USA, Asia and Europe. MBA in Marketing and Analytical Consulting from Kellogg School of Management.

Goals: Teach, learn, contribute, grow and inspire - at work and at home!

Krishna Kumar's Experience

Vice President

GENPACT LLC

Public Company; 10,001+ employees; G; Outsourcing/Offshoring industry

April 2011Present (3 years 6 months) Greater Chicago Area

Business leader responsible for 3 CPG and Retail client relationships (Size - $35M+) in Chicago. Responsible for client satisfaction with existing BPO (Business Process Outsourcing) operations, service delivery, thought leadership and building trusted relationships with clients.

Senior Associate (Engagement Manager)

Booz & Company

Privately Held; 1001-5000 employees; Management Consulting industry

April 2010April 2011 (1 year 1 month)

Led teams and projects, achieved project objectives, managed client relationships and supported business development efforts in CPG and Retail industries. Significant achievements include:
- Created a growth strategy for a lawn service company experiencing flat growth
- Identified operational synergies in a merger between two leading retailers
- Managed a program to improve trade promotion effectiveness at a leading CPG company
- Helped a global content provider provide a world class customer experience

Associate

Booz & Company

Privately Held; 1001-5000 employees; Management Consulting industry

September 2007March 2010 (2 years 7 months)

Generated hypotheses, collected data, analyzed problem and presented recommendations to the client. Focus industries - CPG and Retail. Significant achievements include:
- Created a growth strategy for a consumer products manufacturer
- Developed a US market entry strategy for a European packaging equipment manufacturer
- Created a growth strategy for lawn and garden supplies company
- Led the SG&A cost reduction at a leading retailer
- Led the post merger integration between two agri-business companies

Summer Associate

Booz & Company

Privately Held; 1001-5000 employees; Management Consulting industry

June 2006August 2006 (3 months)

Generated hypotheses, collected data, analyzed problem and created recommendations.
Significant achievements include:
- Created a super premium growth strategy for a consumer products manufacturer
- Created a market entry strategy for a US based heavy equipment manufacturer planning to enter India and China

Assistant Vice President

GE Consumer Finance

Public Company; 10,001+ employees; GE; Electrical/Electronic Manufacturing industry

October 2004October 2005 (1 year 1 month)

Led the quality initiatives for a 1500 people business. Led a team of 5 Managers to implement Lean and Six Sigma process improvement projects:
- Developed and implemented a cross sell strategy
- Implemented initiatives to increase productivity and capacity utilization at the call center
- Implemented Lean Six Sigma projects

Manager Quality

GE Consumer Finance

Public Company; 10,001+ employees; GE; Financial Services industry

February 2002September 2004 (2 years 8 months)

Supported the business leaders by implementing lean and six sigma project to improve efficiency and effectiveness:
- Re-engineered operational and financial processes at a sea container company
- Increased accuracy and productivity of an invoice order process
- Increased employee satisfaction with the post hire process

Management Consultant

Deloitte

Privately Held; 10,001+ employees; Management Consulting industry

June 1998September 2001 (3 years 4 months)

Worked and led process improvement and strategy engagements in the consumer business industry:
- Developed a purchasing consortium for a portfolio of companies of an LBO
- Developed a growth strategy for a confectionary manufacturer
- Centralized the A/P processes for an electric utility

Krishna Kumar's Volunteer Experience & Causes

  • Volunteer Interests

    • Causes I care about:

      • Children
      • Education
      • Science and Technology

Krishna Kumar's Languages

  • English

Krishna Kumar's Skills & Expertise

  1. Management Consulting
  2. Business Transformation
  3. Business Strategy
  4. Acquisition Integration
  5. Strategy
  6. Operational Excellence
  7. Six Sigma
  8. Business Process Improvement
  9. Cross-functional Team Leadership
  10. Analytics
  11. Business Process Re-engineering
  12. Process Improvement
  13. Management
  14. Business Development
  15. BPO
  16. Leadership
  17. ERP

Krishna Kumar's Education

Northwestern University - Kellogg School of Management

MBA, Marketing, Strategy and Analytical Consulting

20052007

Indian Institute of Management, Calcutta

PGDM, Marketing and Organization Behavior

19961998

Indian Institute of Technology, Bombay

B.Tech, Engineering - Metallurgy

19911995

Little Flower Junior College

High School, Mathematics

Krishna Kumar's Additional Information

Interests:

1. Sports - Running (Half a Marathon, 10K), Yoga, Soccer, Tennis 2. Community service 3. Teaching

Contact Krishna for:

  • career opportunities
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  • new ventures
  • job inquiries
  • expertise requests
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  • reference requests
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