Kyle Harrison

Current

• Application Specialist at New World Systems

Education

• Cedarville University

Connections

43 connections

Industry

Information Technology and Services

Kyle Harrison’s Summary

Driven software application specialist with experience supporting IT professionals and end users in the public and private sector. Provide technical support through phone, email and on-site communication using strong troubleshooting and problem-solving skills. Experience training users and internal employees in both one-on-one and class room setting. Strong motivation to learn and become the Subject Matter Expert for new technology and methodologies. Always seeking to help clients and fellow co-workers perform their jobs efficiently and effectively. Constantly strive to provide quality support and input in all aspects of career.

Kyle Harrison’s Specialties:

Professional:
Customer Service, Internal Training, End User Training (On-site and Remote), Phone Support, Email Support, Remote Desktop and Secure Meeting Support, Project Planning and Support, Business Requirements, Client Management, Webinars

Technical:
AS400, MS SQL Server 2000 and 2005, SQL Server Reporting Services, IIS, Business Objects Crystal Reports, Windows OS (XP, Server 2003), Internet Explorer 6 and 7, MS Office, .NET