Kreston Eaton

Government Agency; 5001-10,000 employees; Government Administration industry

March 2009 – June 2011 (2 years 4 months)

Accepted and reviewed applications, assessed applicants, and certified eligible applicants under Delegated Examining Operations (DEU Certified) and merit promotion rules. Interpreted and analyzed applications and resumes and justified my thought processes orally and in writing.

Responded to changing recruitment priorities, employee benefits, and pay concerns. Determined the need for and developed an electronic knowledge management and process tracking system that was responsive to updated laws and regulations, and improved document tracking.

Assisted Employee and Labor Relations Specialists by gathering information, researching applicable laws and regulations, and summarizing findings for inclusion in investigation files.

Processed personnel actions and created job announcements for seven remote offices with over 400 employees. Gave oral and written guidance to Human Resources Assistants. Communicated and consulted with senior Human Resources Specialists to make determinations on complex staffing issues and develop best practices to be included in the knowledge management system.

Provided customer assistance related to benefits eligibility, development of job announcements, background investigations, and other staffing and recruitment information by email, phone, and in person to applicants, field and district management, and current employees. Managed records in accordance with regulatory and legal guidance including HIPAA and FOIA.

Government Agency; 10,001+ employees; XXXX; Military industry

March 2005 – March 2009 (4 years 1 month)

Supervised and managed a team of five that evaluated, designed, and implemented an employee retention system for an organization of over 2,300 employees located throughout the state of Nevada. Created a system to gather information about why employees were leaving and analyzed the data, determining what specific actions supervisors and managers could take to keep the employee in the organization. My efforts improved the retention rate to a historical high and I received a commendation for my work.

Government Agency; 10,001+ employees; Military industry

August 2004 – March 2005 (8 months)

Supervised 75 employees through five direct subordinates. Managed the security personnel for bus convoys transporting 2,000 people per day in a combat zone. Set and adjusted priorities between the primary transportation assignment and secondary assignments. Balanced workloads, trained employees, evaluated performance, and provided discipline and reward as appropriate. Managed the administrative tasks that go with a large number of employees such as pay and benefits administration and completing employee reviews in a timely manner.

Government Agency; 10,001+ employees; Military industry

December 2003 – July 2004 (8 months)

Supervised teams of 3-12 employees in the installation and maintenance of communications systems designed to provide telephone, email, and other data communications to an entire military installation and connect one installation to another.