
Director of IT Operations at InterSearch Group
San Francisco Bay Area

Director of IT Operations at InterSearch Group
San Francisco Bay Area
· Unique combination of “hands-on” effective IT management experience, deep technology knowledge , best practices implementation and systems integration.
· 20 years of strong industry experience integrating the key stakeholders’ technical and business goals and objectives in various high visibility “hands on” management positions including Director of Operations, Director of MIS, IT Manager, Senior System Administrator and Executive Level System Architect.
· 20 years very hands-on managing in the complex Windows/Linux/Mac/Solaris based environment
· 20 years of working with undocumented, bleeding edge or obsolete, proprietary and heterogeneous multi-platform systems.
· 15 + years managing a highly scalable project driven 24x7x365 “live” multi-tier production (1500+ workstations, 100+ servers, multiple locations, multiple time zones) environment.
· 15+ years of managerial experience. Built effective IT teams and managed (as MIS Director /Director of Operations) up to 7 people.
· 7+ years hands-on RedHat / Fedora / Mandrake / Gentoo /Centos Linux system administration, setup and troubleshooting. Active "Linux desktop" adapting for non-MIS users
· "Failure is not an option" attitude with excellent follow through, solving non-standard technical and architectural problems when priorities overlap
· Pragmatic outlook to solving technical problems, helped many companies to create competitive advantage by using relevant technologies, multiple levels of automation and “self- healing” and combining best practices with low cost solutions.
· Industries experience: Nationwide Retail, Wireless, Distributed software development, Data center, Data Mining, Call Center, Lead Generation, Market Research, Manufacturing, Investment Banking, Data Recovery, Education Institutions, etc.
· Graduate degree (Masters) in Computer Science.
"very hands-on" IT Management, data processing, heterogenous networks, server architecture, data structuring and migration, project and people management. Besides IT I have a passion for independent movies and I have filmed and produced a few music videos.
(Privately Held; Internet industry)
April 2007 — Present (2 years 4 months)
Responsibilities: Key IT Operations “hands-on” position responsible for implementing system architecture, problem management, capacity planning, deployment and daily IT operations of 7 data centers / and about 200 servers nationwide. Responsible for prioritizing the projects presented to the IT Operations group and work to help design each new generation of technology and processes: IT Sarbanes-Oxley, complete system automation, distributed development, advanced version control and IT “self-healing”..
Accomplishments: Created version and release control via Subverion/Cfengine, implemented virtualized development environment by introducing multi-homed VM servers, converted VSS to SVN . Designed and created a fully integrated Bugzilla / SVN / Wiki / MailMan / ViewVC “closed loop” code distribution system for the tag-driven release cycle. Deployed CfEngine for automated system administration, “self-healing” and operational management of seven data centers (about 200 servers).
(Privately Held; Information Technology and Services industry)
April 2007 — Present (2 years 4 months)
(Public Company; 1001-5000 employees; RSTO; Retail industry)
January 2007 — April 2007 (4 months)
Mission critical position to insure and expand the absolute high-availability, operational fault resistance, knowledge management, problem / change management in the state of the art mixed Sun Solaris / multi-homed Linux / distributed Win2K / 70+ blade server environment running over 100 home office applications and a cluster of SOX compliant N-Tier E-Store application ($25M monthly on-line transactions) for 1600+ employee company to grow the revenue from $600M to projected $1.2B.
(Information Technology and Services industry)
1997 — 2006 (9 years)
(Privately Held; 51-200 employees; Computer Software industry)
March 2006 — December 2006 (10 months)
Responsibilities: Critical senior level function that oversees and manages all corporate IT operations, processes and procedures in the very high volume wireless company in multiple locations including product deployment strategy, system and server architecture, service operations, load balancing, vendor selection, outsourcing agencies, security policies, engineers /QA collaboration in the multiple North American locations:.
Accomplishments: Created automatic 30+ servers updates and WorkTrack distribution/version control via use of custom classes/objects in Cfengine Server Automation tool. Created deployment/monitoring scripts for 200+ parameters via Nagios. Created cluster update / monitor (Ganglia) . Adminestered corporate knowledge base Wiki / Tiki. Managed and mentored IT depatment. Installed and fine tuned IDS (chkrootkit, iptables, MD5 control via CFEngine, NAT)
Operating Systems: Linux Flavors: Red Hat ES; Fedora 4,5; Gentoo. MS Windows 2000 Server
(Privately Held; 51-200 employees; Information Technology and Services industry)
July 1997 — March 2006 (8 years 9 months)
Performed several functionality structure upscaling to achieve the maximum operational performance (RDBMS:MS Access->MS SQL-> IBM Informix, Network: Novell-> NT-> Red Hat Linux - > Gentoo Linux, MTA: PostOffice>MS Exchange->CommuniGate, Web: IIS->IIS->Apache, etc). Created a cluster of scripts, policies and procedures to streamline and automate the routine and repetitive sysadmin tasks (cron, CLI, b-shell scripts, WinBatch, DOS batch etc). Built the IT team consisting of highly skilled database administrators, world class software engineers and web developers. Initiated, planned, directed, tested and deployed the telemarketing applications suite (Scriptor, Scriptor Editor, Scriptor Data Editor, Script Reporter, Script Mail Robot, Script Predictive Dialer, Script Data Parser, etc). Troubleshooted and rebuilt the number of legacy undocumented packages inherited from old telemarketing team: Fujitsu IntelliCenter, Eyretel Digital Recorder, etc.
(Privately Held; 51-200 employees; Textiles industry)
September 1996 — July 1997 (11 months)
Responsibilities: Support the corporate network (170 employees) and Electronic Data Interchange (EDI) with Macyss, GAP, Target and other major vendors through VANs. Daily updates, development and troubleshooting of the complex corporate in-house built asset tracking/financial software for the 24x7 production, system documentation and support for 170 users.
Transaction systems / Languages: - EDI, ProEDI (ANSI X12 / 850, 852, 847, etc.)
(Privately Held; 11-50 employees; Investment Banking industry)
October 1995 — September 1996 (1 year)
Responsibilities: Projected, maintained, analyzed and supervised computer information flow (Reuters 1000+ TCP/IP push-clients + RTS) in the equity research department. Created the low cost solutions for the information flow.
Technologies / Transaction systems: REUTERS FINANCIAL, RTS, AKM financial,
(Privately Held; 1-10 employees; Information Technology and Services industry)
February 1992 — August 1995 (3 years 7 months)
Responsibilities: Data protection and data recovery. Expert knowledge in IBM PC hardware and system software:
Operating Systems / OS Structure: XX-DOS (2.0 6.22) OS kernel, MBR, FAT, Root-dir.and other low-level OS functions.
Projects: Many successful data recoveries for major corporations.
Acquisition, modification and distribution of data protection
software developed by Russian colleagues. Developed database for workorders and fast printing
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