Jeff Klenner

Current

Founder at Michigan Online Attorney Network
President at Access Strategic Knowledge (ASK) Consultants LLC

Past

Law Clerk at Michigan Office of the Attorney General
Corporate Training Consultant / I.T. Project Manager at Thomson-NETg
Project Manager at Michigan Office of Racing Commissioner

Lecturer in Organizational Management at Midway College
Lecturer in Business Administration at Sullivan University
General Manager at Payson Stud (KY) & Payson Park (FL)
Operations Manager at Pony Express Courier Corp.
Director of Operations at The Downs at Albuquerque & The Downs at Santa Fe
Projects Coordinator at Association of Racing Commissioners Int'l
Non-Commissioned Officer at US Air Force

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7 more...

Education

Wayne State University Law School
University of Phoenix
University of Arizona

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Recommended

4 people have recommended Jeff

Connections

500+ connections

Industry

Management Consulting

Websites

My Blog

Jeff Klenner’s Summary

Self-employed as:
President
ACCESS STRATEGIC KNOWLEDGE CONSULTANTS LLC

Contact: mail@klenner.us

Founder
MICHIGAN ONLINE ATTORNEY NETWORK

Current Student (part-time):

- Solo Practice University -

*** EDUCATION ***

Juris Doctor
Wayne State University Law School
2005 – 2008

Master of Arts in Organizational Management
University of Phoenix
1993 - 1996

Bachelor of Science in Animal Science (Race Track Industry Program)
University of Arizona
1987 - 1990

*** TEACHING ***

Organizational Management
Midway College
1998-1999

Business Administration
Sullivan University
1999

*** CONSULTING ***

- AAA Auto Club
- Alticor (Amway)
- Analysts International
- Chrysler
- Decision Consultants (Ciber)
- Dow Chemical
- Dow Corning
- DTE Energy
- Flagstar Bank
- Ford
- GMAC
- Kellogg
- Masco
- Meijer
- MSX International
- Owens Corning
- Steelcase
- Superior Consultant Co.
- U.S. Department of Defense
- Visteon
- Whirlpool

- Indiana University
- Lawrence Tech University
- Marygrove College
- Michigan Virtual University
- Oakland University
- Schoolcraft College
- University of Michigan
- Walsh College

Jeff Klenner’s Specialties:

- Project Management
- Operations Management
- Strategic Planning
- Business Process Management
- Customer Service & Satisfaction
- Human Resource Management
- Organizational Learning & Development
- Corporate Training Programs and e-Learning
- Technology Implementation, Integration, and Optimization
- Change Management
- Communication, Collaboration, and Innovation
- Records Management
- Knowledge Management

Jeff Klenner’s Experience

Founder

Michigan Online Attorney Network

(Law Practice industry)

January 2009 — Present (11 months)

Professional networking group for Michigan-based lawyers and law students.
President

Access Strategic Knowledge (ASK) Consultants LLC

(Management Consulting industry)

October 1997 — Present (12 years 2 months)

Provide extensive services in project management and technology implementation, integration and optimization. Offer additional consulting in such areas as knowledge management, records management and regulatory compliance.

For more info visit www.askconsultants.net
Law Clerk

Michigan Office of the Attorney General

(Gambling & Casinos industry)

May 2006 — August 2006 (4 months)

GAMBLING ENFORCEMENT DIVISION

Assisted in preparing the defense of an appellate case for the Racing Commissioner. Researched and prepared a compendium of information on racing law and gaming law for reference by new attorneys. Logged training time with Michigan Gaming Control Board staff, including those departments responsible for issuing licenses and conducting investigations and hearings, as well as the gaming lab and the on-site offices that monitor Detroit casino operations.
Corporate Training Consultant / I.T. Project Manager

Thomson-NETg

(Public Company; 201-500 employees; E-Learning industry)

November 1999 — June 2003 (3 years 8 months)

Conducted technology implementation project management and provided ongoing consulting services for academic and corporate training programs utilizing e-learning.

* Responsible for cultivating and developing the organization’s business relationship with Fortune-500 clients such as DaimlerChrysler, Dow Chemical, University of Michigan, U.S. Dept. of Defense and other large organizations.

* Played an instrumental role in launching online Information Technology (IT) training to thousands of students, teachers, faculty and staff throughout the State via Michigan Virtual University’s IT Training Initiative in 2001.

* Received special recognition with the Implementation Consultant Enabler Award in 2000 for successfully servicing the largest client revenue base among all consultants within the organization.
Project Manager

Michigan Office of Racing Commissioner

(Government Agency; 11-50 employees; Gambling & Casinos industry)

June 1999 — October 1999 (5 months)

Engaged by the Michigan Racing Commissioner to manage various projects, including an analysis and action plan for implementing a new database system for maintaining information on occupational licensing and administrative rulings.
Lecturer in Organizational Management

Midway College

(Privately Held; 51-200 employees; Higher Education industry)

August 1998 — May 1999 (10 months)

Full-time faculty member teaching baccalaureate degree students: Group and Organizational Behavior (OM305); Organizational Communication (OM313); Human Resource Management (OM333); Organizational Concepts (OM402); and Issues in Management (OM409).
Lecturer in Business Administration

Sullivan University

(Educational Institution; 1001-5000 employees; Education Management industry)

January 1998 — September 1998 (9 months)

Adjunct instructor teaching baccalaureate degree students: Business Organization and Management (BUS114); Human Resource Fundamentals (MGT284); Human Relations in Business (MGT314); Organizational Behavior (MGT344); Analysis of Management Systems (MGT364); and Seminar in Business Topics (BUS404).
General Manager

Payson Stud (KY) & Payson Park (FL)

(Privately Held; 51-200 employees; Farming industry)

September 1996 — May 1997 (9 months)

Ran a Thoroughbred stud farm in Kentucky standing champion race horses valued up to $25 million each. Monitored and controlled diverse operations at four satellite facilities in Florida and New York, including a top commercial training center stabling 500 horses. Effected significant improvements in human resources, risk management, and information systems. Revamped policies and procedures in both companies to reduce expense and ensure regulatory compliance.
Operations Manager

Pony Express Courier Corp.

(Public Company; 1001-5000 employees; Transportation/Trucking/Railroad industry)

October 1993 — September 1996 (3 years )

Directed branch operations encompassing the state of New Mexico and portions of Colorado and Texas. Managed a workforce of 80 employees and controlled a fleet of 35 vehicles. Oversaw a 24-hour dispatch operation that included communications with metro- & remote-area couriers, line-haul freight routes, airfreight companies, and customer service agents. Ensured regulatory compliance (including D.O.T. regulations) and administered industrial training program.
Director of Operations

The Downs at Albuquerque & The Downs at Santa Fe

(Privately Held; 501-1000 employees; Gambling & Casinos industry)

December 1991 — August 1993 (1 year 9 months)

Oversaw the day-to-day operations of the admissions, wagering, concessions, maintenance, and security departments as well as an off-site simulcasting facility. Managed the human resource function of a company with over 500 employees. Responsible for customer service training, including complaint resolution procedures. Represented company before the State Racing Commission. Uncovered $750,000 in overpayment of prior operating expenses during initial months on job.
Projects Coordinator

Association of Racing Commissioners Int'l

(Non-Profit; 1-10 employees; Gambling & Casinos industry)

June 1990 — December 1991 (1 year 7 months)

Facilitated a committee’s effort in developing model rules for pari-mutuel horse racing in an effort to standardize the regulation of racetracks and licensees/participants across multiple jurisdictions. Established in-house development of an online subscription database system and automated office administrative functions. Generated statistical analyses for use in studying industry trends. Represented the organization at major industry conferences throughout North America. Engineered the transformation of information systems from an expense to revenue center.
Non-Commissioned Officer

US Air Force

(Government Agency; 10,001 or more employees; Military industry)

February 1981 — February 1985 (4 years 1 month)

Held top-secret security clearance for role in maintaining and transporting nuclear weapons while serving overseas (Lakenheath, England). Honorably discharged as a Sergeant (E-4) upon fulfillment of four-year enlistment. Awarded perfect ratings on each of four annual performance reviews.

Jeff Klenner’s Education

Wayne State University Law School

Juris Doctor , Law , 2005 — 2008

Completed law degree in five semesters by taking maximum course loads and attending summer classes.

Activities and Societies:

Active in seeking out extra-curricular learning via independent research and through attending educational opportunities such as the ABA’s annual Tech Show (having accumulated over 20 CLE credit hours of instruction in e-discovery and records management between 2007 & 2008) and other seminars offered locally.
University of Phoenix

Master of Arts , Organizational Management , 1993 — 1996

Completed graduate degree by attending evening classes while working full-time.
University of Arizona

Bachelor of Science , Gaming and Race Track Management , 1987 — 1990

Completed 4-year baccalaureate degree program (with an emphasis on gambling facility management) in 3 years. Graduated with Cum Laude distinction.

Have subsequently attended the annual “Symposium on Racing & Gaming” industry-wide conference hosted by the RTIP in Tucson on numerous occasions.

Activities and Societies:

Named Outstanding Graduating Senior by department faculty; chosen by a selection committee to attend the prestigious Institute for Leadership.

Additional Information

Jeff Klenner’s Websites:

My Blog

Jeff Klenner’s Interests:

Law Practice Management and Law Technology. Knowledge Management, Records Management and Electronic Discovery. Human Resource Management and Regulatory Compliance.

Jeff Klenner’s Groups:

.
MICHIGAN ONLINE ATTORNEY NETWORK

American Bar Association
State Bar of Michigan
Federal Bar Association
- Eastern District of Michigan Chapter
American Association for Justice
Michigan Trial Lawyers Association
Detroit Metropolitan Bar Association
Macomb County Bar Association