Kenneth Jamaca

Current

• President at Silverback Migration Solutions

Past

• Sr. Project Manager at UFO Communications
• GAP Customer Care Analyst at ChevronTexaco
• Customer Engineering Team Lead at Intira Corp

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Recommended

17 people have recommended Kenneth

Connections

369 connections

Industry

Information Technology and Services

Websites

• My Company
• My Blog
• Company Twitter

Kenneth Jamaca’s Summary

Data Center Migration Specialist

Meticulous Planning, Careful Coordination, and Flawless Execution are essential to a successful Data Center Migration. Silverback Migration Solutions is proud to present the ideal solution to Data Center Migration Planning and Execution. The Silverback Migration Solutions Data Center Engineering team and Project Management team have joined forces to provide a seamless migration solution. End-to-end, planning, vendor coordination, staffing, and execution; Silverback Migration Solutions brings best-of-breed talent to the table, on every engagement.


www.teamsilverback.com

Kenneth Jamaca’s Specialties:

Data Center Managment, Data Center Migration and Relocation, Technical Project Management, Purchasing/Brokering, Data Center Engineering

Kenneth Jamaca’s Experience

• President

  Silverback Migration Solutions

  (Information Technology and Services industry)

  January 2003 — Present (6 years 7 months)

  Founded a Data Center Management company with special focus on Data Center Migrations, Data Center Engineering, and Disaster Recovery.
  
  Personally Project Managed Enterprise Class Data Center Migrations for multiple customers.
  
  Check us out on the web at: http://www.teamsilverback.com
  
  (Formerly KEJ, Inc)

• Sr. Project Manager

  UFO Communications

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  January 2003 — November 2003 (11 months)

  Developed a Project Library to house all documentation relating to all projects, both internal and customer facing.
  
  Established relationships with multiple vendors including RFQ / RFP processes; negotiated favorable terms for purchases and lease lines for high dollar equipment
  
  Worked with LEC’s and CLEC’s to quote and install Type II Circuits
  
  Managed 7 un-manned facilities throughout the bay area; including HVAC, UPS, Rack/Cabinet Installations, Network Installations.
  
  Wrote Processes and created metrics for Operations, Finance, and Sales Groups.
  
  Assisted with installation and reconfiguration of fiber optic network components and building of individual circuits

• GAP Customer Care Analyst

  ChevronTexaco

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  January 2002 — May 2002 (5 months)

  Managed customer expectations during their migration to the Global Application Platform (GAP)
  
  Developed processes for newly formed Customer Care Group for GAP.
  
  Coordinated multiple delivery teams, including, two migration teams and two high level design teams for a 250 Server move to a new Data Center.
  
  Worked with Product Management to identify a Statement of Work for each product offering within GAP.
  
  Handled procurement for the GAP product, including identifying needs through Asset Management, creating quotes, and placing orders through appropriate channels.
  
  Trained Customer Care Analysts during creation of Customer Care Group.

• Customer Engineering Team Lead

  Intira Corp

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  January 2000 — June 2001 (1 year 6 months)

  Worked with Director / AVP to develop Customer Engineering Team; composed of level 3 Engineers responsible for the design of complex customer environments.
  
  Developed 50 new processes and modified over 100 processes in an engineering environment.
  
  Provided Tier 3 support to 3 Service Management Centers (SMC’s) Nationally.
  
  Worked with Sales to develop process and proper documentation to allow engineers to fully understand customer requirements.
  
  Led the creation of internal documentation; designed to assist Implementation and Operations build and troubleshoot customer environments.
  
  Identified required skill sets for Customer Engineering Team Lead positions in 3 regions nationally; responsible for training all team leads on correct process and procedure.
  
  Scheduled all internal projects, in an internal project management function, while acting as the liaison between Customer Engineering and all other departments, customers and vendors.

Additional Information

Kenneth Jamaca’s Websites:

• My Company
• My Blog
• Company Twitter

Kenneth Jamaca’s Groups:

•    Stealth - ISS INFO SEC and Data Center Professionals
•    Executive Suite
•    Afcom
•    CIOs.com: Chief Information Officer Network
•    Startup Specialists
•    Hosting Industry
•    Colocation & Data Center Real Estate
•    Data Centre Generals
•    Datacenter2link
•    Linked 2 Leadership
•    Software + Services (SAAS)
•    Green Data Center
•    Data Center Engineering
•    CEO/ CIO/COE/COO/CFO/Head/VP/ Director/President Level - Senior Leadership Group
•    Data Center Professionals
•    Data Center
•    Data Center Architects
•    Data Center Automation
•    Server Farm Professionals
•    TOP EXECUTIVES NETWORK
•    Data Center Operations Management
•    Mission Critical Data Center Professionals
•    Tri-Valley Connection
•    Data Center Pulse: INDUSTRY
•    Data Centre World
•    Data Center & IT Ops Education Committee
•    Silverback Migration Solutions Fans
•    Data Center Sales & Services
•    The Data Center Marketplace
•    BANG - Bay Area Networking Group
•    Colo Cooperative
•    Data Center Construction Professionals
•    Computer Room Design