
Visionary Evangelist & Author in BPM & SOA, ex-GE CIO, VP, TopLinked.com
Greater Milwaukee Area

Visionary Evangelist & Author in BPM & SOA, ex-GE CIO, VP, TopLinked.com
Greater Milwaukee Area
C-level executive (ex-GE CIO, ex-GE Chief Architect), BPM expert, author, speaker, and management consultant. I'm interested in early stage ideas, infusion of advanced technology, building a strong network of forward-thinking professionals, professional writing (ideas and collaboration welcome). With strong corporate experience and solid academic background, I'd be interested in serving on boards and professional associations. Domains of interest include BPM, SOA, IT management, academic writing, process management research, and K-12 education.
My networking is very purposeful and active. I have a network of 2700+ first level contacts around the planet, of which over 650 have CxO title.
Being an active writer and speaker, I welcome requests for networking from experts, executives, and professionals who are willing to share their best practices, goofs, opinions, and stories, or are willing to review my writings prior to publication.
I also travel globally, and I like to think I am a world citizen. I love meeting people who have interesting viewpoints, who like to collaborate, and are interested in breaking down artificial geographical barriers. I make it a point to keep my contacts informed if I plan to be in their area.
Executive IT Management
Business Process Management
Information Technology Architecture
Process Re-engineering
Six Sigma, Lean, & Process Improvement
Decision Technologies
Author
Speaker
K-12 Education
(Public Company; 1001-5000 employees; SOW; Computer Software industry)
November 2007 — Present (1 year 9 months)
Global responsibility for sales enablement, senior level sales support, evangelism, and thought-leadership for all BPM revenue channels.
(Public Company; 501-1000 employees; WEBM; Information Technology and Services industry)
July 2006 — October 2007 (1 year 4 months)
Responsible for Strategy and Evangelism.
(Public Company; GE; Financial Services industry)
August 2004 — May 2006 (1 year 10 months)
GE HFS is a $20 billion global powerhouse providing full vertical financing solutions and services. With business segments across the globe, GE HFS is the 800 lb gorilla in the world of healthcare financing. Offerings include structured financing, vendor programs, equity, physician practice, dentistry, real estate, cash flow, and asset-based lending.
As Chief Architect, responsible for implementing Business Process Management, SOA, Integration of Enterprise Processes and Applications, and Business Activity Monitoring, to ensure Customer Centricity, Growth, Controllership, Agility, and Productivity.
Kiran worked closely with the CTOs and Chief Architects of other GE businesses to ensure architectural consistency within GE Commercial Finance, as well as GE’s Global Research Center to infuse advanced decision technology solutions for HFS and HFS’ customers.
(Public Company; GE; Financial Services industry)
September 2001 — August 2004 (3 years)
GE Healthcare Equipment Finance is a $8 billion business P&L of GE Healthcare Financial Services. The business grew from $2.5 billion to over $8.0 billion during his tenure.
Responsible for the IT strategy and ensuring delivery on initiatives for all the eight business segments (including support for Asia, Europe, and Latin America).
Critical accomplishments in this role include creating a strong IT organization from the ground up, decreasing the cost of delivery by over 40% and avoiding over $2.5 million in annual IT spend through strategic outsourcing; collaborating with the company’s CFO and the Six Sigma Master Black Belt to set up a Business Program Review Council to select and execute high-value initiatives; managing an annual budget of over $12 million and 38 global personnel; overseeing $3 million of facilities renovation; and execution of numerous projects with a total benefits of $6.0 million and continuing annual benefit of over $2.0 million.
(Information Technology and Services industry)
1999 — 2001 (2 years)
Responsible for helping clients with strategic business process analysis, planning, and delivery.
Defined solution sets in EAI/B2Bi, supply chain and eCRM competencies.
Managed several B2Bi and EAI projects addressing and solving problems involving online catalogs, personalization, content management, workflows, acquisition strategies, market research, middleware, and connectivity. He has led teams in specifications, architecture, and delivery using technologies including ATG, WebMethods, TIBCO, ASP, J2EE, UML, XML, and custom Java development.
Wide experience in engaging senior executives, facilitating workshops, and mentoring managers, analysts, and technical architects, as well as supporting sales and business development efforts.
(Privately Held; Information Technology and Services industry)
1998 — 1999 (1 year)
Advised Bell Atlantic on the Object-Oriented Project Management methodology, and authored a standards-based ATM network management requirements for Sprint's Bandwidth-on-Demand (ION) initiative.
Managed large multiple releases of billing enhancements for ITDS (now, Amdocs).
(Public Company; Information Technology and Services industry)
1998 — 1999 (1 year)
(Public Company; Information Technology and Services industry)
1995 — 1998 (3 years)
Involved in the strategic challenge of leveraging Capital One's Information-Based Strategies and core competencies in market research, testing and solicitation by applying them to other business domains and models (such as Capital One's Growth Opportunities and Value-Added Alliances).
Supported corporate-wide initiatives as a member of the COO's committees on Promotions, Retentions, and Diversity.
As Capital One's Strategic IT Infrastructure Manager, Kiran managed Capital One's exploration into long-term strategic IT infrastructure based on distributed object-oriented and component based technologies using CORBA/Java, as well as implementing the sales and service management systems of one of the subsidiaries.
Led the analysis of business processes for card account management, as well as the sales and service processes, by leading structured workshops and guiding the development of use cases.
Recipient of Capital One's Corporate "Best of the Best" Circle of Excellence Award.
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 1994 — August 1995 (1 year 1 month)
Lead analyst and senior consultant for GTE's $120M billing process reengineering project to prepare for the provisions and opportunities of the Telecommunications Act of 1996.
(Educational Institution; Higher Education industry)
1993 — 1994 (1 year)
(Information Technology and Services industry)
1988 — 1993 (5 years)
(Self-Employed; Myself Only; Management Consulting industry)
March 1985 — April 1988 (3 years 2 months)
Engineered the successful turnaround of an industrial chemicals manufacturer;
Assisted with business planning for startups, and secured first-level funding;
As incorporating director, participated in the creation of a marine products company.
(Public Company; 11-50 employees; Information Technology and Services industry)
January 1987 — April 1988 (1 year 4 months)
Led the design and development of an expert system engine that enabled CPAs and their clients to use a 'Company Incorporation Wizard' to fast-track the creation of startups. The wizard provided an interactive interface for the collection of information based on corporate structure and funding requirements. The software prepared 10-year financial statements and various reports required for venture capital funding.
Ph.D. , Decision & Information Technology , 1988 — 1993
MCA , Computer Science , 1983 — 1986
This is a superb 3-year program (the equivalent of 90 US credit hours) that seeks to provide its graduates an all-round education in three critical disciplines: computer science, quantitative and math, and management. Examples of courses include: operating systems, computer architecture, DBMS, programming languages, expert systems, artificial intelligence, etc. (in computer science); operations management, linear programming, discrete math, linear algebra, approximation theory, probability, statistics, etc. (in quantitative techniques and math); economics, organization theory, accounting, financial management, sales, marketing, etc. (in management). The coursework includes case studies, class projects, programming projects, and thesis (mine was on "Learning Expert Systems for Financial Analysis"). Opportunities for summer internship reinforce practical work experience.
I was fortunate to be a student at the very first, inaugral program at the University of Hyderabad.
B.Sc. (Hons) , Chemistry , 1980 — 1983
1976 — 1980
Music (violin, piano, Classical, various cultures), writing (business/professional, fiction), reading, philosophy, K-12 education, Artificial Intelligence, Yoga, martial arts (1st degree black belt in Karate), tennis, ping pong.
* Past Member of the Operations and Technology Solutions Planning Committee, Equipment Leasing Association
* Member of the Curriculum Planning Committee, Elmbrook School District, WI
* Author of "The Power of Process: Unleashing the Source of Competitive Advantage" http://www.amazon.com/gp/product/0929652061
* Co-author of "BPM Basics for Dummies," a Software AG corporate edition, published by Wiley, 2007; translated into German, French, Spanish, and Japanese.
* Speaker at BPM conferences
* Awards for leading and successfully delivering on critical initiatives, GE, 2003-2004
* Corporate "Best of the Best" Circle of Excellence Award, Capital One, 1998
* Guest speaker at the Executive MBA and MBA programs at Kellogg’s; Queen’s University, Canada; Notre Dame; Equipment Leasing Association; and the University of Florida
* Numerous conference publications, presentations, white papers; one published book chapter on AI
* Six Sigma Green Belt Certified (GE), 2003.
* Six Sigma Black Belt trained (GE).
* United Way Co-Champion for GE, 2003 (raised over $72,000, a 60% increase over prior year).